OnePlaceMail for Outlook App

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  1. Coping with COVID-19: remaining productive and how OnePlace Solutions is contributing

    OnePlace Solutions is offering the OnePlaceMail App for free until June 30, 2020. The free offer will include all product features, including:


    • Saving emails and attachments to SharePoint, Teams, and OneDrive

    • Classifying content with the automatic capture of email attributes and any other metadata as per your SharePoint environment

    • Ability to insert from SharePoint, Teams, and OneDrive as either links or attachments.

    Please click the following link to find out more:
    https://www.oneplacesolutions.com/news/coping-with-covid-19-remaining-productive-and-how-oneplace-solutions-is-contributing.html

    1 vote
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    Announcement  ·  0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  2. Intermittent 503 error with OnePlaceMail App

    Due to the current situation with COVID-19 and many people now working remotely, some Microsoft services are throttling to handle the extra load.
    This can result in a ‘503’ (Service Unavailable/Server Too Busy) is one of the errors that may appear when this occurs.

    Due to this, the 503 error may also appear intermittently when using the OnePlaceMail App as well as OnePlaceMail & OnePlaceDocs Desktop with Office 365.

    We have logged this with Microsoft Support and encourage users experiencing this to do the same via their tenant in Central Administration

    1 vote
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    0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create new documents from oneplacedocs

    Create new documents from oneplacedocs. Would be great to create new docs from specific templates directly in OnePlace docs/OnePlace mail

    1 vote
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    0 comments  ·  Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
  4. GETTING BLOCKED BY UNKNOWN.. FIX

    Need to realize that I figured out..
    Someone has added 7 email addresses to my administrator account.. Hence I was trying to log in with.. The wrong account and password... Thinking I was crazy. I can't find it, nor do I know the password for the linked backend added account... AKA my Idea is
    Is there a way to find out.. The device id, location, or user name that added unknown linked Account? 2 BLOCK ACCESS.

    1 vote
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    0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  5. Authentication Updates

    The latest changes in Google Chrome handling of cookies has resulted in a change to the way we can authenticate when using the OnePlaceMail App.

    We're working to align the authentication of the app with these updates.

    Part of these changes will include the need for re-consent of permissions by the OnePlaceMail App. Administrators will be able to proactively re-consent for their organization so that users are not impacted or prompted to re-consent.

    Please vote/subscribe to this announcement to keep track of changes and progress.

    Thanks
    OnePlace Solutions Team

    1 vote
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    0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  6. Save & Send files as PDF instead of native format direct into SharePoint

    Have the ability to select print to PDF as part of the save to SharePoint so with just dragging and dropping, maybe as part of the manage files pop up box, one option is send this file as PDF instead of its native format

    2 votes
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    1 comment  ·  Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
  7. Have the option for all attachments to be ticked by default

    Rather than having to tick all attachments every time, can we have a setting that allows us to set the default that all attachments are ticked?

    2 votes
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    Answered  ·  1 comment  ·  Configuration  ·  Flag idea as inappropriate…  ·  Admin →
  8. Saving an email from Outlook Mobile using OnePlaceMail App - Error: This protocol does not support ImmutableIds

    Unable to save any email from Outlook Mobile (android) using OnePlaceMail app.

    It shows that some error has occurred, please contact your IT Administrator.

    Then an automated email comes from No Reply <noreply@oneplacesolutions.com>. Attached with this post.

    Please check and help resolving this issue.

    1 vote
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    2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  9. OnePlaceMail App now supports all custom columns

    We are pleased to announce that the OnePlaceMail App supports all custom columns when saving to SharePoint.

    2 votes
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    Announcement  ·  0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  10. Ability to sort / reorder the pinned sites

    I would like to see the ability to be able to sort or re-order your pinned sites so, rather than sorting in the order you add them.

    2 votes
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    0 comments  ·  Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
  11. I don’t have Office 365. Now what ??

    I don’t have Office 365. Now what ???

    2 votes
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    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  12. OnePlaceMail App for Outlook - now in General Availability!

    We are excited to announce the OnePlaceMail App is now available.

    Save emails and attachments to SharePoint locations and or Microsoft Teams channels.

    For further information please click here: https://www.oneplacesolutions.com/news/oneplacemail-app-now-in-general-availability.html

    Get in touch if you would like to learn more!


    • OnePlace Solutions Team

    2 votes
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    Announcement  ·  0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hi, I just

    Hi, I just purhcased OneplaceEmail for outlook and the subscription ID is not working for users. Can someone please help out with this?

    2 votes
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    1 comment  ·  Outlook Windows  ·  Flag idea as inappropriate…  ·  Admin →
  14. There was an issue saving your email(s) to SharePoint

    Hello, I am recieving an error message that says "There was an issue saving your email(s) to SharePoint " and moreover, please see the attached picture. Any Ideas of what is wrong? I have ignored it many times and thought it might just be a small bug, but no it comes more frequently.

    1 vote
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    3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  15. Stuck on signing in

    I used to be able to use the Outlook app no problem, but recently after I got back from a vacation, the app gets stuck signing in to Office365. I have already signed out and signed back in again for the Office programs as a whole and the OnePlaceMail app specifically, but this did not help. Anyone know of a way to fix this?

    1 vote
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    3 comments  ·  Outlook Windows  ·  Flag idea as inappropriate…  ·  Admin →
  16. save external images

    Currently when you save an email using the OnePlaceMail for Outlook App it does not save externally linked images. It would be better if it did - otherwise you only get part of the email.

    1 vote
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    0 comments  ·  Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
  17. Saving filename to allow period ("."), comma (",") and other allowable characters

    I save files using YYYY.MM.DD format, however, OnePlace does not allow that naming convention.

    I like the reply with links option, but while I wait for that (i.e., uploading files) and then do another task (like open another email), I can't see that option or email with links. If I want to get back to that reply with links, I need to re-upload all the files, overwrite the files, wait, and repeat the process. It's a great feature, but there should be an easier way to reply with links.

    Finally, when saving from Outlook, if I "get back to work"…

    4 votes
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    Being Considered  ·  1 comment  ·  Outlook Windows  ·  Flag idea as inappropriate…  ·  Admin →
  18. Missing Team integration Documentation

    I'm trying to give OnePlaceMail app access to save to Teams. I can't find any supporting documents and the message in the app just says that an admin needs to enable it. How do you enable the app for Teams integration????

    1 vote
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    Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  19. *Updated*: Additional columns available in OnePlaceMail App for Outlook

    When saving to a library where custom columns have been applied, you will now see some additional columns available.

    Supported columns are:
    Single Line Text
    Multi-Line Text
    Choice
    Multi-Choice
    Yes / No
    Lookup

    Number
    Date & Time
    Currency Column
    Managed Metadata
    People & groups

    This completes support for custom columns.

    Thanks

    Elissa

    2 votes
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    2 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
  20. Outlook OWA - Need option to support using the full new outlook web mail

    I would like to be able to keep the full web outlook client in desktop mode for Edge and Chrome. The OWA has limited views. I like the email previews, full use of email editors, and better email signatures. If I try to switch to desktop view the site just contiues to spin back and forth between OWA and https://outlook.office.com/mail/inbox. This happens on the Android Chrome and Edge browsers.

    Can you make both work independently?

    1 vote
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    Answered  ·  1 comment  ·  Outlook OWA  ·  Flag idea as inappropriate…  ·  Admin →
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