OnePlaceMail for Outlook App
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20 results found
We had trouble listing out what sites you have
All users in our organisation have trouble listing the sites from one Sharepoint site which is not the case for other sites. When I open the site from OnePlaceMail outlook add-in it says :
We had trouble listing out what sites you have
The message we received was: The request is unprocessable because it uses too many resources
If this makes no sense to you, let your I.T. people know.
It would be nice to tell them this reference ID too: 7a7784f3-2582-4b6b-c27b-957061c062a8
Is there any solution for this issue ?1 vote
Saving an email from Outlook Mobile using OnePlaceMail App - Error: This protocol does not support ImmutableIds
Unable to save any email from Outlook Mobile (android) using OnePlaceMail app.
It shows that some error has occurred, please contact your IT Administrator.
Then an automated email comes from No Reply firstname.lastname@example.org. Attached with this post.
Please check and help resolving this issue.2 votes
This issue has been resolved. If you are experiencing this issue please ensure you have updated the Outlook App on your device.
I don’t have Office 365. Now what ??
I don’t have Office 365. Now what ???3 votes
There was an issue saving your email(s) to SharePoint
Hello, I am recieving an error message that says "There was an issue saving your email(s) to SharePoint " and moreover, please see the attached picture. Any Ideas of what is wrong? I have ignored it many times and thought it might just be a small bug, but no it comes more frequently.2 votes3 comments · Issue · Admin →
Error in the add-on
In the company we have a physical firewall, which is causing Save to Sharepoint not to work, I do not have it and it works for me. I need to know what exclusion to put the firewall in for the program to work.
Thank you2 votes
I use multiple exchange accounts, how do i choose which account to use?
how do use oneplacemail with multiple exchange accounts2 votes
2 votesBug Resolved · 2 comments · Issue · Admin →
I am not able to sign in gettting message as need permissionfrom admin & admin not aware to allow
OnePlaceMail needs permission to access resources in your organization that only an admin can grant. Please ask an admin to grant permission to this app before you can use it.
Admin is not aware where to allow on same3 votes
The search box does nothing
When I introduce something to search, it does not do anything1 vote
It won't let me sign in
I have no idea which of my accounts are office or not, office online etc., I have several accounts, and are auto synced, SOOOO, aren't they all?1 voteAnswered · 2 comments · Issue · Admin →
Doesn't always save
OnePlaceMail doesn't consistently save to SharePoint. Sometimes it will work straight away, sometimes it takes several attempts, and other times not at all. There is no error message sent.4 votes
Getting error "No mailbox with such guid." when trying to save email to SharePoint
Whenever I try to upload an email to a SharePoint library, i am getting the error "No mailbox with such guid." on the emails.2 votes0 comments · Issue · Admin →
Officer365 account not recognised when changing from personal to business account
First when changing account it prompts you twice for your password before proceeding to the account screen.
Account login does not recognised office365 business account1 vote0 comments · Issue · Admin →
We couldn't find your root SharePoint URL - 400 Error Resource not found
We got an error to connect on SharePoint online:
"We couldn't find your SharePoint URL. The message we received was: 400 - Resource not found for the segment 'sharepoint'."
The person has a sharepoint license (Office 365 E3). Could it be, that the problem comes from the same ID/UPN for Microsoft and Organizational account (Office 365)?2 votes
Error logging in 400 - Resolved
A few days ago we noted an issue for first time users receiving 'Error 400 Bad Request' when attempting to sign in to our app.
Sorry about that! We have now resolved the issue and you should be able to log in.
Thanks for testing our preview software.0 votesBug Resolved · 0 comments · Issue · Admin →
Ability to override the Sharepoint root URL
Need the ability to set or over ride the Sharepoint root URL. I signed in with company O365 credentials and got access denied due to how they setup sharepoint. If I could set the root url, I could ensure that I did have access.8 votes
This item is still under review, however to update – if users receive this error they do not have access to the root site collection in SharePoint. If possible, please give users read access to the root site. We have flagged this as an item to be reviewed to remove this requirement.
Can't sign in when using Okta SSO
We are unable to sign in. I believe this is due to us using Okta Single Sign-on with Office 365.
We can sign in when using the OnePlaceMail (Desktop) plug-in, but we can't using the newer OnePlaceMail (Office Store App) plug-in with Outlook 2016.
See attachment.4 votes
File creation date essential for email filed in sharepoint. (modified date no use; - when the email was sent to Sharepoint by OnePlaceMail!)1 vote
plugin-spawned browsers have scrollbars disabled
Browser windows spawned from the menu options (Feedback, Help) in the Outlook 2013 plugin spawn web browser windows with scrollbars (and other features) disabled.
1) this prevents scrolling through the help
2) don't do this. It's rude. Really, just don't mess with people's browsers.1 vote
Office 365 Federated login
I recently installed your OnePlaceMail solution. I am receiving an error when logging in to Office 365 via OnePlaceMail. Running Office 2013 32bit, Windows 10 Enterprise 64bit, Office 365 E3 plan,
We are federated so our accounts are authenticated via our federation servers. When I click the OnePlaceMail Sign-in button a never see the Microsoft login screen, I get taken directly to our federation login page and I never see an option to "Keep me signed in"2 votes
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