General (Desktop)

How can we improve OnePlace Solutions?

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  1. Installing the Legal Matter Management profile

    I've installed the site collection and the email columns, etc. (I think) as required by the installation guide but when I create a Legal Matter Management solution profile there doesn't seem to be a place for creating Client or Matter lists. I've attached a screenshot to show what I see. How should I proceed?

    1 vote
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      1 comment  ·  Installation  ·  Flag idea as inappropriate…  ·  Admin →
    • OPM Download Feature - Insert from SharePoint - BackGround Downloading

      OPM Download Feature is heavily used by our team. We are looking for some improvement in this feature because currently users are not comfortable with this long running download time and it was impacted our application usages.
      Below are the steps:-
      • Go to outlook  open new email window  click on “Insert from SharePoint”
      • Search the site  open the folder  select the documents & email  click on “Insert as Attachment”
      • OPM download the files and attached with in email - It will take more time and outlook blocked, no activity performed .

      Requirement:…

      1 vote
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        1 comment  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
      • width of fields when Adding or editing

        When adding a file (email or document) it would be desirable to view more than the first 25 characters when assigning metadata to a file.

        5 votes
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          Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
        • Folder names to support the same characters as SharePoint

          SharePoint allows more characters than OnePlace does, eg #

          Currently having a hash (#) character in a folder name works fine in SharePoint but when trying to view the contents in OnePlace, it doesn't display the contents of the folder.

          4 votes
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            1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Release 7.7 now available for download

            We are excited to announce 7.7 is now available for download. This release, sees a focus on check in / check out capability in OnePlaceDocs.

            To download the full product suite, please click here https://www.oneplacesolutions.com/help/current/#?id=2004
            To see the full set of enhancements and fixes, please select the following link: https://www.oneplacesolutions.com/help/current/#?id=2004

            -OnePlace Solutions Team

            4 votes
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              0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
            • New Release - 7.6 now available

              OnePlace Solutions release 7.6 is now available.

              We have improved performance & included some bug fixes. To see what else is included click here: https://www.oneplacesolutions.com/help/7.6/whatsnew/whats-new.htm

              Download here !
              https://www.oneplacesolutions.com/downloads.html

              3 votes
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                0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
              • OnePlaceMail / OnePlaceDocs & O365 return intermittent '429' error

                We are currently aware of an intermittent issue relating to saving/browsing libraries via OnePlaceMail & OnePlaceDocs, with O365.

                Some customers have reported an intermittent error stating "The Remote server returned an error (429).

                We are working to resolve this issue as soon as possible and are currently in discussion with Microsoft.

                This item will be updated as soon as possible.

                If you are experiencing this, please feel free to respond to this thread or submit a ticket via our website.

                Thank you

                Elissa

                2 votes
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                  Bug Resolved  ·  1 comment  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
                • Latest Outlook update breaks OPM

                  Latest Monthly Channel for Outlook October 10, 2017
                  Version 1708 (Build 8431.2107) will break all versions of OPM.

                  Version 7.4 Lite, Version 7.4 Full, Version 7.5.1 no longer work.

                  6 votes
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                    4 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
                  • Issue with OnePlaceMail

                    We are currently aware of an issue regarding OnePlaceMail, where multiple errors appear when launching Outlook.

                    We are working on this issue and aim to have a release update available as soon as possible.

                    If you would like an immediate workaround, please click on the following link for details on how to resolve this issue.

                    https://www.oneplacesolutions.com/support/0134.html

                    4 votes
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                      0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
                    • OnePlace Solutions Release 7.5 now available for download!

                      OnePlace Solutions release 7.5 is now available.

                      We listened to our user feedback and we're excited to introduce background upload to OnePlaceMail and OnePlaceDocs.
                      Also included... ability to download multiple files from SharePoint and delete files using OnePlaceDocs

                      Download here !
                      https://www.oneplacesolutions.com/downloads.html

                      3 votes
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                        0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
                      • Release 7.4.5 now available!

                        Microsoft are poised to release a security feature in their next Office update that will prevent opening potentially malicious emails. This release prevented OnePlaceMail from previewing email files stored in SharePoint, OnePlace Solutions identified this issue and quickly created a fix, enabling you to see a preview of emails while retaining the new levels of increased security.

                        Who will this impact?
                        • All users upgrading to Microsoft Office 2016 (build 1703 onwards.)

                        Feature enhancements:
                        * Excel documents opened from OnePlaceDocs Explorer, or OnePlaceMail are now opened in the same instance of Excel, allowing users to copy between files. Available for…

                        2 votes
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                          0 comments  ·  Announcement  ·  Flag idea as inappropriate…  ·  Admin →
                        • Release 7.4.3 now available for download!

                          Release R7.4.3 is now available for download.

                          Its now possible to insert from SharePoint into a meeting request, also you're able to now see if a document is checked out right from your desktop.
                          To learn more, visit our website at: http://www.oneplacesolutions.com/news/r7-3-is-ready-for-download.html

                          3 votes
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                            Announcement  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Praise

                            This in one of the rare software solutions that I really love. The few times I have used support has been a great experience. I also like your response to your users in adding features.

                            Well done!

                            Thank you,

                            Dan Johnson

                            0 votes
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • Release R7.1 - now available for download

                              We are pleased to announce that OnePlace Solutions R7.1 is now available to download.

                              Enhancements include, upload button in OnePlaceDocs, Surface content using Office Graph technology, and support for Adobe DC.

                              Find out more here: http://www.oneplacesolutions.com/news/surface-content-using-office-graph-technology-with-oneplace-solutions-r71.html

                              1 vote
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                                Announcement  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • OnePlace Solutions - Release 7.0 Available for download

                                OnePlace Solutions Release 7.0 has been launched and ready for download!

                                This exciting release, sees an updated version of OnePlaceMail, and the introduction of two exciting new products. OnePlaceDocs and OnePlaceLive.

                                OnePlaceDocs, - connect Microsoft Word, Excel, PowerPoint, Windows Explorer and Adobe Acrobat to SharePoint and Office 365.

                                OnePlaceLive - Transform the way end users work with business solutions delivered in SharePoint and Office 365.

                                Learn more at http://www.oneplacesolutions.com

                                https://d2r1vs3d9006ap.cloudfront.net/s3_images/1222845/OPS.png?1434611378

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                                  Announcement  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Search results are incompleted

                                  Hello Llia,

                                  I am find that when searching metadata in this window it does not bring up a lot of my files with this Metadata. Is there something i can look at?

                                  Note: This topic was created from a reply on the Searching and selecting file from SharePoint Library to attach to an e-mail topic.

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                                    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Can I save content to a SharePoint List

                                    Can I save content to a SharePoint List (e.g. Task or Issue list) or is it restricted to libraries?

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                                      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Do I need to install anything on my SharePoint or Exchange Server?

                                      Is this is a client only installation or do i need anything on the server?

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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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                                      General (Desktop)

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