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General OnePlace Solutions

14 results found

  1. Support for Shared Channels in Teams

    While Private & Public channels for Teams are supported, when selecting a folder for saving, you cannot select a Shared Channel.

    The Shared Channels are not shown within OnePlace (as if they do not exist).

    3 votes

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  2. Email replies auto saved in file path

    Hi, we need the functionality in OnePlace where email replies are auto saved in the same file path as the original email is sent from.
    Thanks
    Denise Mullen GM CFE

    4 votes

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    1 comment  ·  Announcement  ·  Admin →
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  3. Automatically sign in to Office 365

    Is there a way you can change OPM so it signs into Office 365 automatically?

    Currently when we install the latest version of OPM (8.5), we have had to send out instruction emails to users to make sure they go to their OPM settings tab in Outlook and then click the 'Sign in' button for Office 365. I have also had to remote onto user's pcs to help with the instruction. It would be much easier if it auto signed in and I thought it would be a good feature to include.

    Please let me know what you think.

    1 vote

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    0 comments  ·  Announcement  ·  Admin →
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  4. Upcoming changes for Lite Desktop

    We have recently announced the release of OnePlace Solutions Desktop 8.0 full product.

    Release 8.0 Desktop Software also marks the end of the OnePlaceMail Desktop Lite (Free) Plan.

    However, we will continue to support the community through our freemium offer – the OnePlaceMail App Lite.

    We're also providing extended support for existing OnePlaceMail Desktop Lite Plan users with OnePlaceMail Lite support on the recently launched 7.12.2 desktop update.

    The OnePlaceMail App supports all Microsoft Outlook environments, including Windows Desktop, MacOS, Web browser, iOS, and Android when connecting to Microsoft 365 SharePoint, Microsoft Teams, and OneDrive for Business. The ability to…

    2 votes

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    Announcement  ·  1 comment  ·  Announcement  ·  Admin →
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  5. New Release 7.12.1 - OnePlace Solutions Desktop

    We are pleased to announce that OnePlace Solutions Desktop 7.12.1 Release is now available for download.

    This release includes support for BCS columns for SharePoint 2016 & 2019 on premises.

    To find out more information, please click here: https://www.oneplacesolutions.com/help/7.12/whatsnew/whats-new.htm

    Download here: https://www.oneplacesolutions.com/downloads.html

    1 vote

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    Announcement  ·  0 comments  ·  Announcement  ·  Admin →
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  6. Intermittent 503 error when using OnePlaceMail App or OnePlace Solutions Desktop with Office 365

    Due to the current situation with COVID-19 and many people now working remotely, some Microsoft services are throttling to handle the extra load.
    This can result in a ‘503’ (Service Unavailable/Server Too Busy) is one of the errors that may appear when this occurs.

    Due to this, the 503 error may also appear intermittently when using the OnePlaceMail App as well as OnePlaceMail & OnePlaceDocs Desktop with Office 365.

    We have logged this with Microsoft Support and encourage users experiencing this to do the same via their tenant in Central Administration

    Kind regards

    Elissa

    1 vote

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    Announcement  ·  1 comment  ·  Announcement  ·  Admin →
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  7. OPM Download Feature - Insert from SharePoint - BackGround Downloading

    OPM Download Feature is heavily used by our team. We are looking for some improvement in this feature because currently users are not comfortable with this long running download time and it was impacted our application usages.
    Below are the steps:-
    • Go to outlook  open new email window  click on “Insert from SharePoint”
    • Search the site  open the folder  select the documents & email  click on “Insert as Attachment”
    • OPM download the files and attached with in email - It will take more time and outlook blocked, no activity performed .

    Requirement:…

    5 votes

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    1 comment  ·  Announcement  ·  Admin →
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  8. Release 7.7 now available for download

    We are excited to announce 7.7 is now available for download. This release, sees a focus on check in / check out capability in OnePlaceDocs.

    To download the full product suite, please click here https://www.oneplacesolutions.com/help/current/#?id=2004
    To see the full set of enhancements and fixes, please select the following link: https://www.oneplacesolutions.com/help/current/#?id=2004

    -OnePlace Solutions Team

    5 votes

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  9. New Release - 7.6 now available

    OnePlace Solutions release 7.6 is now available.

    We have improved performance & included some bug fixes. To see what else is included click here: https://www.oneplacesolutions.com/help/7.6/whatsnew/whats-new.htm

    Download here !
    https://www.oneplacesolutions.com/downloads.html

    4 votes

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  10. OnePlaceMail / OnePlaceDocs & O365 return intermittent '429' error

    We are currently aware of an intermittent issue relating to saving/browsing libraries via OnePlaceMail & OnePlaceDocs, with O365.

    Some customers have reported an intermittent error stating "The Remote server returned an error (429).

    We are working to resolve this issue as soon as possible and are currently in discussion with Microsoft.

    This item will be updated as soon as possible.

    If you are experiencing this, please feel free to respond to this thread or submit a ticket via our website.

    Thank you

    Elissa

    3 votes

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    Bug Resolved  ·  1 comment  ·  Announcement  ·  Admin →
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  11. Latest Outlook update breaks OPM

    Latest Monthly Channel for Outlook October 10, 2017
    Version 1708 (Build 8431.2107) will break all versions of OPM.

    Version 7.4 Lite, Version 7.4 Full, Version 7.5.1 no longer work.

    7 votes

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  12. Issue with OnePlaceMail

    We are currently aware of an issue regarding OnePlaceMail, where multiple errors appear when launching Outlook.

    We are working on this issue and aim to have a release update available as soon as possible.

    If you would like an immediate workaround, please click on the following link for details on how to resolve this issue.

    https://www.oneplacesolutions.com/support/0134.html

    5 votes

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  13. OnePlace Solutions Release 7.5 now available for download!

    OnePlace Solutions release 7.5 is now available.

    We listened to our user feedback and we're excited to introduce background upload to OnePlaceMail and OnePlaceDocs.
    Also included... ability to download multiple files from SharePoint and delete files using OnePlaceDocs

    Download here !
    https://www.oneplacesolutions.com/downloads.html

    4 votes

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  14. Release 7.4.5 now available!

    Microsoft are poised to release a security feature in their next Office update that will prevent opening potentially malicious emails. This release prevented OnePlaceMail from previewing email files stored in SharePoint, OnePlace Solutions identified this issue and quickly created a fix, enabling you to see a preview of emails while retaining the new levels of increased security.

    Who will this impact?
    • All users upgrading to Microsoft Office 2016 (build 1703 onwards.)

    Feature enhancements:
    * Excel documents opened from OnePlaceDocs Explorer, or OnePlaceMail are now opened in the same instance of Excel, allowing users to copy between files. Available for…

    3 votes

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