OnePlaceDocs (Desktop)

  1. Unable to include underscores in filenames

    Hi there

    [Carrying on from https://feedback.oneplacesolutions.com/forums/589411-oneplacemail-desktop/suggestions/18223654-oneplacemail-replaces-hyphens-with-underscores-in.]

    When choosing to save a document to SharePoint from within MS Office applications we are unable to include underscores in the filenames.

    We are using OnePlaceLive to push out configuration profiles - what do I need to tweak to allow the underscores? I'm not very technical so simple instructions required :-).

    Version details below

    Release Number: 7.7.0
    Product Info:
    OnePlaceMail
    Build: 30.29.18130.9

    Outlook Version: 2013

    OnePlaceDocs
    Build: 30.29.18130.9

    OnePlaceLive
    Build: 30.29.18130.9

    Many thanks in advance!
    Jenny

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  2. Unable to open MS Word files in Adobe Products using OnePlaceDocs

    Our admin staff frequently use Adobe Acrobat Pro to manipulate and combine multiple MS Word files into one PDF. Doing this natively from within the Adobe product (by pasting a link to the SP library in the file browser dialog) opens the MS Word file as a temp ‘pdf’ which can then be manipulated as required or they can be individually opened from the ‘combine files’ dialog box. It is easy to then save the pdf to their SharePoint library using OnePlaceDocs (great) but they would also like to easily open the MS Word files without having to find the…

    4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adobe One Place Docs Ribbon Missing

    Hello,

    I have a user that is missing the one place docs tab in Adobe DC Standard. She had that tab on reader but when I upgraded her it disappeared. I have tried reinstalling oneplace but it does not populate in Adobe. Please Advise.

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  4. Error in OnePlaceDocs

    Hi,
    We use OPM 7.4.2 and OnePlaceDocs, but a user has an issue with his new pc. When he goes on OnePlace Docs he has the following error :
    "Unhandled exception has occured in your application......
    ....Could not load type "EditItemPropertiesReadAccess"

    Do you have an idea to solve this please ?

    Thanks for your help !
    regards

    1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

OnePlaceDocs (Desktop)

Feedback and Knowledge Base