520 results found

1. Option to increase the number of e-mails saved to SharePoint in a transaction

   As I understand it, there is a setting for OnePlaceMail (Desktop), allowing users to increase the maximum number of e-mails that may be saved to SharePoint in a single transaction beyond 200. Please add a setting so that users of the Outlook app may increase the number of e-mails as well.

   (I need to transfer a folder containing about 10 000 e-mails to SharePoint.)

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2. Retrieve Message-ID

   The value we are trying to get is the Message ID, which corresponds to the internetMessageId property of the email response body when using Graph API:

   "internetMessageId": "DN5DD04JB32972053F856D95A0276GF497F271@DN5DD04JB3297.test.prod.outlook.com"

   I noticed there's an EmID reserved OPM column, but this doesn't seem to be the Message ID.

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3. OnePlace Mail - Error loading folders

   I am getting an error message that says: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)). What can I do to fix this?

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4. Right Click menu for Favourites / Recents

   When right-clicking on an email in Outlook, the user is present with the two options of Copy or Move to SharePoint. Upon selecting an option the standard explorer tree is shown to enable the user to select the appropriate location.

   It would be great, if the Copy / Move to SharePoint options in the right click menu had a further sub-menu that showed the Recent and/or Favourites that could be selected to file the mail to and avoid the full dialog with explorer tree opening.

   A further option could be displayed at the bottom of the sub-menu to open the explorer tree, should you wish to file to a location that is not in your Favourites / Recent.

   This would save time and number of clicks and would result in a 'quick file'

   When right-clicking on an email in Outlook, the user is present with the two options of Copy or Move to SharePoint. Upon selecting an option the standard explorer tree is shown to enable the user to select the appropriate location.

   It would be great, if the Copy / Move to SharePoint options in the right click menu had a further sub-menu that showed the Recent and/or Favourites that could be selected to file the mail to and avoid the full dialog with explorer tree opening.

   A further option could be displayed at the bottom of the sub-menu to open the… more

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5. OnePlaceMail Integration Issue - Desktop

   I'm reaching out for assistance regarding an issue one of our users is facing. The user utilizes the OnePlaceMail add-in with Outlook on her desktop.

   The problem is as follows:

   The pop-up prompt to inquire whether she wants to save or upload a new email is not functioning. This feature was operational before but has ceased to work recently.

   Additional information:

   No recent updates have been made to her system.
   Outlook 2016 is being used.
   The user's desktop runs on Windows 10.

   I have already attempted to resolve the issue by reinstalling the OnePlaceMail add-in.
   Any guidance or support on this matter would be greatly appreciated.

   Thank you in advance for your assistance.

   I'm reaching out for assistance regarding an issue one of our users is facing. The user utilizes the OnePlaceMail add-in with Outlook on her desktop.

   The problem is as follows:

   The pop-up prompt to inquire whether she wants to save or upload a new email is not functioning. This feature was operational before but has ceased to work recently.

   Additional information:

   No recent updates have been made to her system.
   Outlook 2016 is being used.
   The user's desktop runs on Windows 10.

   I have already attempted to resolve the issue by reinstalling the OnePlaceMail add-in.
   Any guidance or support on… more

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6. Outlook "Post in This Folder" Posts should be able to be saved into OnePlaceMail

   Outlook New Item\More Items\"Post in This Folder" Posts should be able to be saved into OnePlaceMail. This would allow comments, explanations. memos etc to be easily added without having to send yourself an email to then file. Currently, trying to save these items returns "You have selected 1 items that is currently unsupported. Save operation has been canceled (sic)."

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7. Insert link from SharePoint configuration

   In previous releases it was possible to configure OnePlaceMail 'Insert from SharePoint' links to display the document name while using the Document ID URL. Is it possible to reinstate this functionality?

   Document ID links are much better for our users but displaying the whole link in an email is not as user friendly as the document name.

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8. Export from browser to OnePlace Docs

   How about being able to export anything from a browser into OnePlace docs without the need to having to save as PDF and then upload PDF to OnePlace docs. For example we get tons of online purchases from amazon and another vendors this will simplify the way these transactions go into sharepoint. Also you could bring any kid of data like a print screen from Procore, etc.

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9. Export the .eml file to a PST file,

   May I suggest to export a eml file to a PST file or msg files, or export and save to a selected folder in PST.

   thank you.

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10. Ability to extract a dynamic pattern from an email subject and populate this to a column value in SharePoint

    It would be good to be able to implement the ability to regex parse an email subject and to populate whatever the 'dynamic' extracted value/pattern is (Matter Number, Client ID, etc) to a column in SharePoint.

    To clarify - a functionality that can be delivered through the Central Configuration service where a similar technique that we use to extract a pattern in the email subject to be used in a search query for suggested locations (which we do support) can be used to set a SharePoint column value.

    • OnePlace Solutions Support Team (DH)
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11. Outlook and Excel crash when OnePlace-Addin is enabled (8.6 / 8.6.1)

    Since a few days I experience regular (every 15 minutes) Appcrashes of Office application swith an activated OnePlace-AddIn.
    Below you see entries form the Application Eventlog for Outlook and Excel.

    I have already updated from OnePlace 8.6 to 8.6.1, but the problem persists.
    Do you have any suggestions?

    Application: OUTLOOK.EXE
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)
    at System.Xml.XmlDocument.Load(System.Xml.XmlReader)
    at System.Xml.XmlDocument.Load(System.IO.Stream)
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.b()
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase..ctor(System.String)
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..ctor()
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..cctor()

    Exception Info: System.TypeInitializationException
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration.get_Instance()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.a()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.Process(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at Microsoft.ApplicationInsights.TelemetryClient.Track(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at Microsoft.ApplicationInsights.Extensibility.Implementation.Tracing.HeartbeatProvider.Send()
    at Microsoft.ApplicationInsights.Extensibility.Implementation.Tracing.HeartbeatProvider.HeartbeatPulse(System.Object)
    at System.Threading.TimerQueueTimer.CallCallbackInContext(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.TimerQueueTimer.CallCallback()
    at System.Threading.TimerQueueTimer.Fire()
    at System.Threading.TimerQueue.FireNextTimers()
    at System.Threading.TimerQueue.AppDomainTimerCallback(Int32)

    Application: EXCEL.EXE
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)
    at System.Xml.XmlDocument.Load(System.Xml.XmlReader)
    at System.Xml.XmlDocument.Load(System.IO.Stream)
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.b()
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase..ctor(System.String)
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..ctor()
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..cctor()

    Exception Info: System.TypeInitializationException
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration.get_Instance()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.a()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.Process(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at Microsoft.ApplicationInsights.TelemetryClient.Track(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at Microsoft.ApplicationInsights.Extensibility.Implementation.Tracing.HeartbeatProvider.Send()
    at Microsoft.ApplicationInsights.Extensibility.Implementation.Tracing.HeartbeatProvider.HeartbeatPulse(System.Object)
    at System.Threading.TimerQueueTimer.CallCallbackInContext(System.Object)
    at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
    at System.Threading.TimerQueueTimer.CallCallback()
    at System.Threading.TimerQueueTimer.Fire()
    at System.Threading.TimerQueue.FireNextTimers()
    at System.Threading.TimerQueue.AppDomainTimerCallback(Int32)

    Since a few days I experience regular (every 15 minutes) Appcrashes of Office application swith an activated OnePlace-AddIn.
    Below you see entries form the Application Eventlog for Outlook and Excel.

    I have already updated from OnePlace 8.6 to 8.6.1, but the problem persists.
    Do you have any suggestions?

    Application: OUTLOOK.EXE
    Framework Version: v4.0.30319
    Description: The process was terminated due to an unhandled exception.
    Exception Info: System.Xml.XmlException
    at System.Xml.XmlTextReaderImpl.Throw(System.Exception)
    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
    at System.Xml.XmlTextReaderImpl.Read()
    at System.Xml.XmlLoader.Load(System.Xml.XmlDocument, System.Xml.XmlReader, Boolean)
    at System.Xml.XmlDocument.Load(System.Xml.XmlReader)
    at System.Xml.XmlDocument.Load(System.IO.Stream)
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.b()
    at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase..ctor(System.String)
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..ctor()
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration..cctor()

    Exception Info: System.TypeInitializationException
    at Scinaptic.OnePlaceMail.API.Core.CommonConfiguration.get_Instance()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.a()
    at Scinaptic.OnePlaceMail.API.Core.CustomTelemetryProcessor.Process(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at Microsoft.ApplicationInsights.TelemetryClient.Track(Microsoft.ApplicationInsights.Channel.ITelemetry)
    at… more

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12. When prompted to save the email upon sending can keyboard presses of the Y (Yes) or N (No) key be utilised

    When prompted to save the email upon sending can keyboard presses of the Y (Yes) or N (No) key be utilised ?

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13. Viewing Pane at bottom of screen rather than only on right

    Allow the viewing pane for emails when looking within Outlook to be on the bottom rather than on the right. This would allow more viewing area for the metadata of each email within the columns (which is cramped otherwise) as well as easier reading of the emails themselves.

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14. Make it possible to save attachments and email at the same time

    It would be interesseting to have the option to save an email and attachments in the same operation. A checkbox for saving attachements could be added when "Selection Sharepoint Location" is prompted.

    3 votes

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15. "root element is missing"

    Hi,
    One of our users is getting the error "Root element is missing" in Outlook.
    And the oneplace plugin does not work. Is there any way to fix this without having to reinstall oneplace? He has made quite a few links which will probably have to be done again if we reinstall. Thanks

    Error: The OnePlaceMail Outlook addin encountered an error and could not be initialised.

    Error: Root element is missing.

    Application: System.Xml

    Method: Void Throw(System.Exception)

    Stack Trace: at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMClientIntegration.GetSettingsUpdatesConfigXmlDocument()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ContentSynchronization.SetSettingsUpdatesAndSolutionProfilesInitialGlobals()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ContentSynchronization..ctor(Boolean enableTimers)

    at FileToWSSOutlookAddIn.ThisAddIn.e(Object A0, EventArgs A1)

    Hi,
    One of our users is getting the error "Root element is missing" in Outlook.
    And the oneplace plugin does not work. Is there any way to fix this without having to reinstall oneplace? He has made quite a few links which will probably have to be done again if we reinstall. Thanks

    Error: The OnePlaceMail Outlook addin encountered an error and could not be initialised.

    Error: Root element is missing.

    Application: System.Xml

    Method: Void Throw(System.Exception)

    Stack Trace: at System.Xml.XmlTextReaderImpl.Throw(Exception e)

    at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

    at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

    at System.Xml.XmlDocument.Load(XmlReader reader)

    at System.Xml.XmlDocument.Load(String filename)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMClientIntegration.GetSettingsUpdatesConfigXmlDocument()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ContentSynchronization.SetSettingsUpdatesAndSolutionProfilesInitialGlobals()

    … more

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16. Update category and location in Outlook when Email is already stored in SharePoint

    If for any reason (e.g. email has been saved to SharePoint using OnePlaceMail App in OWA or Outlook for iOS) an email is already stored in SharePoint but has not got categorized (Transferred to SharePoint), the category and the SharePoint-Location should be updated in the Outlook email. It should also trigger an update of emails in other Mailboxes when you are using the Email Tracking Service.
    Currently this does not happen and all users having received the same email are always unsure if all their important emails have really been stored at SharePoint.
    Since storing emails using the OnePlaceMail App in OWA and Outlook iOS does not trigger the Email Tracking Service this disables the possibility for all other users to get their same email marked as "Transferred to SharePoint".
    In the long run this is becoming a compliance problem since you cant rely on the "Transferred to SharePoint"-information in your Outlook mailbox.

    If for any reason (e.g. email has been saved to SharePoint using OnePlaceMail App in OWA or Outlook for iOS) an email is already stored in SharePoint but has not got categorized (Transferred to SharePoint), the category and the SharePoint-Location should be updated in the Outlook email. It should also trigger an update of emails in other Mailboxes when you are using the Email Tracking Service.
    Currently this does not happen and all users having received the same email are always unsure if all their important emails have really been stored at SharePoint.
    Since storing emails using the OnePlaceMail App… more

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17. Save one email to multiple folders in Oneplacemail

    Can you allow one email to be saved to multiple destination folders?

    3 votes

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18. read receipts include all meta data

    Read receipts currently look blank in all of the fields/meta data when stored in One Place Mail. The information such as when an email was sent/ received are still useful for users to search through read receipts as much as any other email stored. Please can you get the meta data included for read receipts to show.

    2 votes

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19. Allow for OnePlaceMail to automate copying emails to SharePoint

    Hi, it would be great to have the option to turn on automatic capture of emails to SharePoint libraries. Ideally this could work if you have saved the first email to the folder and future correspondence is automatically saved to that folder

    4 votes

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20. OnePlace app keeps coming up blank

    When clicking my save to sharepoint button, the OnePlace app keeps coming up blank, like below. I restart Outlook and it works for sometime

    •  

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