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OnePlaceMail (Desktop)

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  1. error occurring when saving emails to sharepoint through ONEPLACEMAIL

    When saving an email to sharepoint the following error comes up

    Object reference not set to an instance of an object

    This error has only just happened not sure if it has happened after an update to SharePoint

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  2. Error 404 after 6.4 instal

    Hi have just installed 6.4 and am getting an error loading files click for details which shows the remote server returned an error (404) not found.

    This occurs on all folders in the sharepoint folders, however all folders in the recent folders work.....??

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  3. License Error Location notice - Office 2007

    When attempting to store a file - on a Office 2007 environment - the following "error" notice was displayed. It appeared to be a warning only as the user was able to progress.

    title - The license has not been specified in Outlook OnePlaceMail Settings / Licensing / Enterprise Edition / Licence Location - please specify the license location and attempt the save operation again.

    We have no problems with 2010.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/914725/license.jpg?1371603441

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  4. browsing OPM folders via Outlook AllMinimal.aspx??

    Sorry, something went wrong. This error message is within Outlook trying to browse to OPM Managed OPM folders in Sharepoint. Using OnePlaceMail Email Library. when adding Apps to SharePoint. I noticed when clicking refresh multiple times the address suffix is: AllMinimal.aspx?? but if it was "AllItems.aspx" its should work? https://d2r1vs3d9006ap.cloudfront.net/s3_images/937428/FileNotFound.png?1375828252

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  5. Can't open folder in 6.4.2 version

    Hi,

    Since upgrade to 6.4.2 (from 6.3), have an error,

    when select location to save the document, I click on the '+' to open the folder (this is a Document Set), and stuck in 'Loading...'

    I catch the error with Fiddler util.

    When call '/vtibin/client.svc/ProcessQuery'

    Get json:

    "SchemaVersion":"14.0.0.0","LibraryVersion":"14.0.6108.5000","ErrorInfo":{

    "ErrorMessage":"The '=' character, hexadecimal value 0x3D, cannot be included in a name. Line 1, position 58.","ErrorValue":null,"ErrorCode":-1,"ErrorTypeName":"System.Xml.XmlException".

    I have Express Edition , Sharepoint 2010, outlook 2010 (x86).

    Thanks for help.

    Amit https://d2r1vs3d9006ap.cloudfront.net/s3_images/936353/onePlaceError.png?1375688632

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  6. No template in site collection after installing on Office 365 with Danish language settings

    Hi,

    We want to test OnePlaceMail, but we are a little bit stuck at the moment. I can see in this forum, that our problem isn't something new and from what I read we need a template that has our language settings instead of the English that is default.

    If this is a know problem for all non-English setups, why don't you just provide a download library where people can download the templates they need.

    Please provide us with a template that is usable in a Danish enviroment.

    Thank you,

    Henri

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  7. subject lines that have initial white space

    Subject lines with initial white space.

    [RE: Scinaptic - Express edition downloaded CRM:0007514] works

    [ RE: Scinaptic - Express edition downloaded CRM:0007514] does not work and gets error message. attached screenshot. Is there additional custom stripping needed for this? Please kindly let me know. Much appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/938879/initialwhitespaceinsubjectline.png?1376080589

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  8. Too many automatic redirects

    I'm getting an error complaining that there are too many automatic redirects when I select a folder. I just updated to the latest version. I didn't have this issue before. https://d2r1vs3d9006ap.cloudfront.net/s3_images/962897/OnePlaceError.PNG?1380217753

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  9. Javascript error when click on the folder in outlook 2010

    I have a JavaScript problem when i click on Outlook 2010 to the web interface.

    The version of the Scinaptic One is 6.5.0.

    The error is : Bibliothèque non inscrite. https://d2r1vs3d9006ap.cloudfront.net/s3_images/965374/javascript_error.png?1380641751

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  10. issue with bulk upload - Windows path error

    One of our users has a problem with the bulk upload function. He has sucsessfully uploaded 120 pdf files. No issue. He has tried 3 and 4 files from thsi area - no problem but when he tried the following selection he encountered this error - have you any ideas what is wrong with the selection ?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/984086/files.jpg?1384228638" rel="nofollow">

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  11. Update has broken my SharePoint Connection - I now see Error: (500) Internal Server Error

    I've been using OnePlaceMail successfully for months, I've recently updated the Express Edition to the latest version 6.4 but it's broken my SharePoint Connections, I now see Error: (500) Internal Server Error. I've tried all the obvious things such as removing the connections etc.

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  12. Attachments bigger than 35mb - No prompt to save to Sharepoint

    OnePlaceMail does not prompt to save a file attachment that's greater than 35mb. Is this a limitation with the product?

    Instead the standard Outlook message : "The file you're attaching is bigger than the server allows." is displayed.

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  13. Lookup Fields give false second option

    When using those selection fields where you select a specific dataset, when uploading an Email to SharePoint we have the following problem:

    After having selected the value, another selection box appears, which makes no sense, as only one value may be selected.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1024183/2014-02-18_112755.png?1392719371

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  14. HTTP 400 Error when copying to SharePoint

    Hi, quite frequently we get a HTTP 400 error. The text is as below

    An error has occurred saving the file to SharePoint.

    Error: The request failed with HTTP status 400: Bad Request.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.Core.OPMUploadResult UploadFileToSharePointXmlResult(System.Xml.XmlNode, System.String, System.String, System.String, Scinaptic.OnePlaceMail.API.Core.OPMUploadManifestFilePropertyCollection, System.String, Boolean, System.String, System.String, System.String, System.String, Boolean, System.Object)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2007.UploadFileToSharePointXmlResult(XmlNode listitem, String strPath, String strFile, String strDestination, OPMUploadManifestFilePropertyCollection metaData, String serviceUrl, Boolean performAutoCheckin, String docLibUrl, String docLibId, String destContentTypeBaseType, String listItemId, Boolean overwriteExistingFiles, Object uploadCacheObject)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmMain.a()

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  15. Installation Error - system components

    Installation Error:

    Windows 7, Office 2010 (Outlook 2010 and Sharepoint 2010)

    When attempting to install, error message appears, "An error occurred while installing system components for Scinaptic OnePlaceMail. Setup cannot continue until all system components have been successfully installed."

    Additional notes after reading through other posts:

    The instalaltion package selected was the x86 version.

    The setup.exe file and FileToWSSOutlookAddInSetup-x86.msi files are in the same folder within the path: C:\Users\Downloads\oneplacemail-express-edition-6-5.zip\1 Client Installation\Office 2010\x86 (based on Office version not OS)\Outlook Addin

    The application was successfully installed on other computers within the same organizationa & department (admin rights and other permissions would be…

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  16. Not getting Installed because of error " Not valid Short File Name"

    " xxxx.xxxx is not a valid short file name "

    Can anyone please guide me through this issue. Im trying to install the setup.exe / FileToWSSOutlookAddInSetup-x86 . when I try to run I'm getting a Pop up with this error " xxxx.xxxx is not a valid short file name ".

    Is the error because of the name as my name looks like " mailto:asdf.ghjk@contoso.com ".

    Can you please guide me through this as it is very important for my business.

    Thank you.

    Jai https://d2r1vs3d9006ap.cloudfront.net/s3_images/1028579/1place.png?1393610492" rel="nofollow">

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  17. Add-in fails to start in Outlook 2013

    Why won't OnePlaceMail start when I open Outlook? I continually have to go in and tick the box next to OnePlaceMail in the Add-Ins section of Outlook 2013. The add-in has not been "disabled" it just inactive. As soon as I tick the box next to OnePlaceMail, the add-in loads perfectly fine. What is preventing this from happening at Outlook start up?

    It is worth mentioning that I have already tried disabling all add-ins EXCEPT OPM, a Microsoft Office repair, and a OPM client reinstallation. Also, I am using OPM 6.5 Express Edition.

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  18. When I try and upload an email to our SharePoint 2013 library we receive the following error message "The URL is invalid".

    When I try to copy or move emails to our SharePoint 2013 email library, we receive the "The URL is invalid" error message.

    We also receive error when we update lists or upload documents.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1035656/Capture.PNG?1395292369

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  19. Why are my document libraries very slow?

    We use the 'OnePlaceMail Save to Sharepoint' feature to bulk upload documents with metadata to a particular libraries on some SharePoint Sub Sites. None of these libraries have more than 2000 documents, nothing massive, mostly single page PDF's.

    The problem is, the libraries (across all sub-sites) that we use this feature on are chronically slow (can take up to 6 minutes to open). The only common denominator is that all the libraries in question are ones used with the 'OnePlaceMail' feature.

    Has anyone else come across this?

    SharePoint 2013 Online

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