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193 results found

  1. 'Add-in execution' error when Outlook starts up

    I am experiencing this error with 1 user, on 1 machine, when Outlook is loading. Other users have no trouble on the same machine.

    System: Win7, Office 2013.

    ERROR:

    "Add-in execution error. Outlook crashed during the 'CTPFactoryAvailable' callback of the 'ICustomTaskPaneConsumer' interface while calling into the 'OnePlaceMail' add-in."

    I have tried reinstalling OnePlaceMail, Office, and tried registry cleans.

    If there is some solution or workaround to avoid rebuilding his profile, or OS, that would be great.

    Thanks in advance.

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  2. Custom mapping of email attributes not working

    I've created an Issue Tracking List on my SharePoint site. Due to organization limitations, I’m not able to load the sandbox solution so I have created a custom column mapping list as outlined in your documentation, updated the settings with the appropriate URL, but when I try to Copy To SharePoint the Properties tab says it is currently unavailable. What am I missing?

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  3. Error saving to sharepoint

    When I send a mail oneplace mail ask the properties for the item i want to store. After filling in all fields the system gives an error that the files is already on sharepoint and being modified by me. When i go to the sharepoint folder the file is in the list but all other fields are empty. I have to edit the item and enter the information again. Who can help me?

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  4. OPM doesnt load in Outlook

    Suddenly a user is not able to see OPM add-ins in Outlook. We have tries restarting the VM with no success.. The user is executive person so the priority to resolve the issue is high ...any suggestions

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  5. SharePoint SOAP exception when uploading to SHP

    Hello

    Some users of my customer have an issue with OnePlaceMail since they are using a new pc with Windows 8. Some don't have the problem.

    They get a SharePoint Soapexception when they try to upload the file to SharePoint. The strange part is that the file is uploaded, but not checked in. They are using the enterprise version, latest version.

    The exception: 2014-06-10 10:31:32:329,635379930923293517,1,1,"Error_Occurred-Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.-Exception of type 'Microsoft.SharePoint.SoapServer.SoapServerException' was thrown.- bij System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)

    bij System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)

    bij Lists.CheckInFile(String pageUrl, String comment, String CheckinType)

    bij Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.a(String A0,…

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  6. Unable to process request - access denied

    i seem to have an issue with emails remaining 'checked out' after save? this causes workflows to fail, and documents constantly come up with an error: "server was unable to process request --> Access denied', even though the email actually gets saved.

    thoughts?

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  7. Error message when starting: Problem refreshing recent locations

    Hi folks, I'm getting this error when Outlook starts:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Could not complete the operation. One or more parameter values are not valid.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    Any idea how I can fix this?

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  8. Error message when starting Outlook

    I get this message when starting Outlook

    There was a problem refreshing OnePlaceMail recent locations

    Error: Sorry, something went wrong. You may want to try again.

    Application: Microsoft Outlook

    Method: Void set_Name(System.String)

    Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Admin →
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  9. Deleted outlook add-in

    I have mistakenly deleted the OnePlaceMail Outlook add-in and cannot get it to re-install. I have tried suggestions in article

    http://community.scinaptic.com/oneplacemail/topics/add_in_fails_to_start_in_outlook_2013 .

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  10. Access denied to my own folder ?

    Using OPM 6.5 Free Express to upload a small jpg using Explorer Sent to SharePoint.

    Access to the path <> is denied?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1081299/OPMerror.PNG?1406529684

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  11. Office Productivity Tool

    We have installed the OnePlaceMail Office productivity tool however the 'send to' option does not appear when you right click on a document in Windows Explorer (as demonstrated at 7:40 in your video http://www.scinaptic.com/oneplacemail-sharepoint-video-demonstration.html ).

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1102804/OPMOPTool.png?1411730777

    Please can you advise how we can get this functionality?

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    Being Considered  ·  9 comments  ·  Issue  ·  Admin →
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  12. Emails attributes' mapping not always working

    Hello,

    I created a document library in Sharepoint using column name as defined in the OPM documentation --> emSubject, emTo, EmFrom, ...

    For some of my mails it is working. The SP database gets well the meta data.

    For some others not. Meta data is empty !

    I did a logging but i do not see any error.

    I can provide it if needed (but preferably in private message)

    Thank you for your help

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    Bug Resolved  ·  2 comments  ·  Issue  ·  Admin →
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  13. Adding list items using OnePlaceMail

    I am attempting to add a new list item using the 'New' button in OnePlaceMail, however each time I save the item I receive the following error message:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1140017/OnePlaceMailnewlistitemerrormessage.png?1420652138

    Please advise.

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  14. Unable to connect to SharePoint site from Outlook

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://xyz '

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Please note, I have Claims based authenticate for my site collection and anonymous access has been enabled.

    Thanks.

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  15. Outlook keeps crashing

    Outlook keeps crashing and non responding on terminal server session

    Tried opening outlook in safe mode and works perfect without oneplacemail add in

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    Bug Resolved  ·  3 comments  ·  Issue  ·  Admin →
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  16. Error during setup

    When installing OnePlaceMail-Lite I get an error with one of our users.

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues

    0x80070490 - Element not found.

    Here is the log:

    [11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'

    [11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'

    [11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable…

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  17. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000:…

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  18. Error: The requested site does not appear to have claims enabled or the Login Url has not been set

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://intranet.robert-woodhead.co.uk/pages '.

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Void Show()

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ClaimsWebAuth.Show()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.a(String A0, Int32 A1, Int32 A2, String A3)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.AuthenticateWithSharePointOnline(String sharePointUrl, String loginFormWindowTitle)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmAddSharePointConnection.a(Object A0, CreateOPMServerCompletedEventArgs A1)

    Can any one help?

    I've tried the client with both Outlook 2010 & Outlook 2013 on…

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  19. 0x800200B (DISP_E_BADINDEX)

    I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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  20. "Error Loading Content" after 7.2 Lite upgrade

    After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

    See the log: http://pastebin.com/xQRtmtVu

    See the screenshot:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

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