OnePlaceMail (Desktop)

  1. Error Installing OnePlaceMail Lite on Office 2016 64 bit

    I have an issue installing OnePlace Mail Lite on a Windows 64 bit system that is running Office 2016 64bit via Office 365. The error message (screen shot attached) is 0x81f40001. As the error message refers to having an earlier version of OnePlaceMail installed I have checked Programs and Features - not installed. The error message also refers to not having the required version of Microsoft Office installed - as mentioned the machine has Office 2016 64 bit. Any advice would be appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1357998/oneplacemailerror.jpg?1454469427

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  2. Error during installation

    When installing OnePlace Mail Lite I get an error:

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

    0x80070490 - Element not found.

    I also have a log file if needed.

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  3. COM Object

    Hi,

    I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

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  4. Plugins are not available in this version of OnePlaceMail

    Hi all,

    we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

    This functionality stopped working from version 7.x and the error we get also confirms this:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1403363/2016-04-2215_07_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

    Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

    Can we do something about this message?

    Kinds regards,

    Kenny

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  5. Drag and Drop error Outlook 2013

    Here is the error OnePlace gave me after Lite updated today:

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: COM object that has been separated from its underlying RCW cannot be used.

    Application: mscorlib

    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

    at Microsoft.Office.Interop.Outlook.MailItem.getSubject()

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, DocumentItem A1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, Object A1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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  6. config_update is removed

    Hello thanks for read, i have my config_update.xml in the folder "C:\Users\me\AppData\Roaming\OnePlace Solutions"

    When i open outlook 2013 the file is deleted from the folder.

    And the configuration does not work.

    Any clue with this?

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  7. Error during move from an outlook folder to a sharepoint location

    During an email messages move from an outlook folder to a sharepoint location, I got this error :

    An error has occurred closing the OnePlaceMail application.

    Error: Array index out of bounds.

    Application: Microsoft Outlook

    Method: System.Object get_Item(System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook.Selection.get_Item(Object Index)

    at FileToWSSOutlookAddIn.ThisAddIn.moveToSharePointButton_Click(OPMRecentLocation moveToRecentLocation)

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  8. Delay when using a BCS based external data column

    SharePoint 2010

    OPM Client 6.4.2

    Server Side Components 6.4.1 (I couldn't locate 6.4.2 version of server side components..)

    We're experiencing a delay when using a BCS based external data column. This does reference a large list (77,685 records) but the list view in SharePoint has been set to only return 100 rows and doesn't have the delay.

    When using the lookup column in SharePoint under document properties the lookup list returns a warning "Too many results have been returned. This results set may be incomplete or truncated" but the lookup appears straight away and once we enter a value in…

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  9. Solution Profiles 'losing' their specified groups, reverting to 'Everyone'

    I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed…

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  10. Outlook Add-in preview ADFS authentication issue

    I am using the Add-in for Outlook that is in preview.

    After signing into Office 365 using our ADFS server, it returns to Outlook with the following message:

    "Looks like you are having some trouble signing in. Ensure you check the 'Keep me signed in' option on the sign in page. "

    The ADFS endpoint does not have this option. I assume this is referring to the checkbox on the O365 sign in page.

    Should this Add-in work with ADFS?

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  11. System out of memory exception error

    System out of memory error when saving attachments to SharePoint.

    Using OPM version 6.3, Outlook 2010 with a known good SharePoint location. This issue only happens for one user.

    An error has occurred retrieving folder information for the list: https://[Our URL]. Some folders for this list/library may not be available for selection.

    Error: Exception of type 'System.OutOfMemoryException' was thrown.

    Application: mscorlib

    Method: System.String CtorCharArrayStartLength(Char[], Int32, Int32)

    Stack Trace: at System.String.CtorCharArrayStartLength(Char[] value, Int32 startIndex, Int32 length)

    at System.Xml.XmlTextReaderImpl.ReadAttributeValue()

    at System.Xml.XmlTextReader.ReadAttributeValue()

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  12. crashing with outlook 2013

    Windows 7 64 bits

    Outlook 2013 32 bits (as downloaded from Office 365 web site)

    Sharepoint 2013 on 365

    OnPlaceMail 32 bits for Office 2013 32 bits 6-6-1 (2507

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1107655/OPM01.png?1412956203

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  13. Workflow startes twice

    We have a library with a workflow that gets started when a new item is created. When we save a document from OnePlaceMail the workflows gets started twice. This does not happen when we upload a document using SharePoint itself.

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  14. In Word, if we do "save to SharePoint" but cancel the operation, (1) will be added to the filename.

    If I try to save a new document to SharePoint, I will be prompted for a name.

    If I enter "Document3" as the name and press OK https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148071/OPM1.png?1422408663

    but then cancel the OPM dialog https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148072/OPM2.png?1422408685 ,

    I will get a warning that the file was not saved. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148073/OPM3.png?1422408696

    So far, everything is good but, the next time that I will try to save the same file, "(1)" will be added to the end of the filename. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148074/OPM4.png?1422408717

    If I look at my AppData\Local\Scinaptic\OPM\Temp, I see the two files: Document3 and Document3 (1).

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148075/OPM5.png?1422408727

    Can this be fixed?

    Thanks

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  15. E-mail preview not available in Outlook 2010

    Hi.

    We have Outlook 2010 and I would like to see a preview of the email that is stored in the SharePoint 2010 environment.

    All other documents like (word, pdf etc are visible).

    But we cannot see a preview of the stored email.

    Is that not strange for an email tool?

    See the attached screenshot for more information.

    Is there anybody that can give me a solution for this.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1205130/Previewmissing.png?1431701604

    Kind Regards,

    Niek

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  16. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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  17. Uploading File Size Limitation

    Get the following error when sending a 45mb file to SharePoint 2010 from a file share.

    "Error: There was an exception running the extensions specified in the config file. ---> Maximum request length exceeded."

    If the file size is reduced to 30mb or less, the error goes away.

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  18. Search in Lookup does not show all Results

    We have a very long list which we use as the datasource of an lookup column. About 1000 Items start with the same Words. When I enter the beginning word, it shows only about 20 Results. There is no paging for the results.

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  19. Suggested Locations - Couldn't find anywhere

    Hi,

    After filing several emails from the same sender, i tried Suggested Locations, but it says "Couldnt find anywhere"

    Any help appreciated.

    Regards

    Wayne https://d2r1vs3d9006ap.cloudfront.net/s3_images/1371881/Capture-file.PNG?1456397432

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  20. SoapException when uploading to Sharepoint

    Hi,

    when a customer wants to upload a file to Sharepoint from Outlook he gets a SoapException on checkIn. I've updated the version of Oneplacemail to version 7.2 but still get the same exception.

    Is there some settings or config file that isn't updated?

    Greetings,

    Geert

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