Skip to content

OnePlaceMail (Desktop)

47 results found

  1. Adding list items using OnePlaceMail

    I am attempting to add a new list item using the 'New' button in OnePlaceMail, however each time I save the item I receive the following error message:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1140017/OnePlaceMailnewlistitemerrormessage.png?1420652138

    Please advise.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  5 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Unable to connect to SharePoint site from Outlook

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://xyz '

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Please note, I have Claims based authenticate for my site collection and anonymous access has been enabled.

    Thanks.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000:…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  3 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Error: The requested site does not appear to have claims enabled or the Login Url has not been set

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://intranet.robert-woodhead.co.uk/pages '.

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Void Show()

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ClaimsWebAuth.Show()

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.a(String A0, Int32 A1, Int32 A2, String A3)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMServerSP2010.AuthenticateWithSharePointOnline(String sharePointUrl, String loginFormWindowTitle)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.FrmAddSharePointConnection.a(Object A0, CreateOPMServerCompletedEventArgs A1)

    Can any one help?

    I've tried the client with both Outlook 2010 & Outlook 2013 on…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  5 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 0x800200B (DISP_E_BADINDEX)

    I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  5 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. "Error Loading Content" after 7.2 Lite upgrade

    After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

    See the log: http://pastebin.com/xQRtmtVu

    See the screenshot:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  5 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Error Installing OnePlaceMail Lite on Office 2016 64 bit

    I have an issue installing OnePlace Mail Lite on a Windows 64 bit system that is running Office 2016 64bit via Office 365. The error message (screen shot attached) is 0x81f40001. As the error message refers to having an earlier version of OnePlaceMail installed I have checked Programs and Features - not installed. The error message also refers to not having the required version of Microsoft Office installed - as mentioned the machine has Office 2016 64 bit. Any advice would be appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1357998/oneplacemailerror.jpg?1454469427

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. COM Object

    Hi,

    I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  3 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Plugins are not available in this version of OnePlaceMail

    Hi all,

    we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

    This functionality stopped working from version 7.x and the error we get also confirms this:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1403363/2016-04-2215_07_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

    Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

    Can we do something about this message?

    Kinds regards,

    Kenny

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  8 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. System out of memory exception error

    System out of memory error when saving attachments to SharePoint.

    Using OPM version 6.3, Outlook 2010 with a known good SharePoint location. This issue only happens for one user.

    An error has occurred retrieving folder information for the list: https://[Our URL]. Some folders for this list/library may not be available for selection.

    Error: Exception of type 'System.OutOfMemoryException' was thrown.

    Application: mscorlib

    Method: System.String CtorCharArrayStartLength(Char[], Int32, Int32)

    Stack Trace: at System.String.CtorCharArrayStartLength(Char[] value, Int32 startIndex, Int32 length)

    at System.Xml.XmlTextReaderImpl.ReadAttributeValue()

    at System.Xml.XmlTextReader.ReadAttributeValue()

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  7 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. crashing with outlook 2013

    Windows 7 64 bits

    Outlook 2013 32 bits (as downloaded from Office 365 web site)

    Sharepoint 2013 on 365

    OnPlaceMail 32 bits for Office 2013 32 bits 6-6-1 (2507

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1107655/OPM01.png?1412956203

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Workflow startes twice

    We have a library with a workflow that gets started when a new item is created. When we save a document from OnePlaceMail the workflows gets started twice. This does not happen when we upload a document using SharePoint itself.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  4 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. In Word, if we do "save to SharePoint" but cancel the operation, (1) will be added to the filename.

    If I try to save a new document to SharePoint, I will be prompted for a name.

    If I enter "Document3" as the name and press OK https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148071/OPM1.png?1422408663

    but then cancel the OPM dialog https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148072/OPM2.png?1422408685 ,

    I will get a warning that the file was not saved. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148073/OPM3.png?1422408696

    So far, everything is good but, the next time that I will try to save the same file, "(1)" will be added to the end of the filename. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148074/OPM4.png?1422408717

    If I look at my AppData\Local\Scinaptic\OPM\Temp, I see the two files: Document3 and Document3 (1).

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148075/OPM5.png?1422408727

    Can this be fixed?

    Thanks

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Uploading File Size Limitation

    Get the following error when sending a 45mb file to SharePoint 2010 from a file share.

    "Error: There was an exception running the extensions specified in the config file. ---> Maximum request length exceeded."

    If the file size is reduced to 30mb or less, the error goes away.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  6 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Search in Lookup does not show all Results

    We have a very long list which we use as the datasource of an lookup column. About 1000 Items start with the same Words. When I enter the beginning word, it shows only about 20 Results. There is no paging for the results.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  4 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Suggested Locations - Couldn't find anywhere

    Hi,

    After filing several emails from the same sender, i tried Suggested Locations, but it says "Couldnt find anywhere"

    Any help appreciated.

    Regards

    Wayne https://d2r1vs3d9006ap.cloudfront.net/s3_images/1371881/Capture-file.PNG?1456397432

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. SoapException when uploading to Sharepoint

    Hi,

    when a customer wants to upload a file to Sharepoint from Outlook he gets a SoapException on checkIn. I've updated the version of Oneplacemail to version 7.2 but still get the same exception.

    Is there some settings or config file that isn't updated?

    Greetings,

    Geert

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  7 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. The selected location is currently unavailable for saving content to

    Hi,

    We encounter an issue when saving emails with OnePlaceMail (v7.3) to document sets:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1409416/errorsavingmaildocset.png?1462264710

    We have done some troubleshooting and found out it has to be something to do with the library. Because on some libraries saving emails to a document set works, and in other libraries none of the document sets seem to work. Still they are the same document sets that are being used...

    Anyone an idea what this could be? Like a special library setting...

    Kind regards,

    Kenny

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Drag and Drop Error

    When trying to drag and drop a file from Explorer to SharePoint location via Outlook receiving the following error......

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: Object reference not set to an instance of an object.

    Application: OnePlaceMail

    Method: Microsoft.Office.Interop.Outlook.MailItem a(Microsoft.Office.Interop.Outlook.Attachment, Microsoft.Office.Interop.Outlook.Selection)

    Stack Trace: at FileToWSSOutlookAddIn.ThisAddIn.a(Attachment A0, Selection A1)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  3 comments  ·  Issue  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

OnePlaceMail (Desktop)

Categories

Feedback and Knowledge Base