Skip to content

OnePlaceMail (Desktop)

110 results found

  1. OPM Lite 7 msi deployment?

    OPM Express 6 used to have an msi for deployment. Noticed that OPM 7 does not (exe file). Any chance of getting an msi to aid deployment. I have a client with 2 remote offices in North Western Qld (don't really want to drive out there :))

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. I need to downgrade demo trial version to lite version immediately

    I have downloaded the trial version of OPS7. I need to urgently show clients what they get with OPM Lite 7. Can I downgrade the fully functional trial version to the Lite version immediately without waiting the 30 days?

    I suspect this is not possible - so can someone answer this:

    Two important features in OPM Express 6

    1. Save to SharePoint button added to the Outlook ribbon

    2. Save to SharePoint added to the context (right click) in Windows Explorer

    Are BOTH features available in OPM Lite 7 (esp Explorer save to SP)?

    Thanks

    Mike

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. msg file not found on upload

    I have installed the software on a Win7 (64 Bit) machine with Office 2013 (32 Bit). The SharePoint solution is installed on a SP 2010 machine in a cloud environment. The connection has been tested and works.

    When I want to copy my first email to the newly created library I get this error. Any help appreciated. https://d37wxxhohlp07s.cloudfront.net/s3_images/832484/OnePlaceMail%20Error.png?1355819751

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  12 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Hide the windows which indicates that the email has been transfered

    Hi Team,

    When we copy an email to sharepoint with OPM ( 6.1.1), a message is displayed at the end to inform that the email has been well transfered (or not).

    Is it possible to hide this message, as we have to click on "Close" each time. (Do we have something to configure in the config file to hide this message ?)

    Thanks in advance

    Best regards

    Vincent

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Why cant i search for folders in our sharepoint in outlook? I can save but that is all.

    I see on the demo you should be able to search and look at files within Outlook 2016 (our files have moved to Microsoft 365 cloud). Is there anyway to enable this?

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Remote User connection to Sharepoint Via Exchange

    So far i like the solution, but we have several outsides sales reps.. 50. When outside the domain, how do the users use the program? The connection between outlook and sharepoint is not active ... Unless our VPN is open. This is not possible 24 7.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  3 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Release 7.3 (Oh God...Not again)

    Thanks for the update Elissa. Nice to see the company listening to their customers.

    But I don't see any easy way to update OPM Lite from 7.2 to 7.3. The logical place to find such a feature is from Outlook > Oneplacemail > About > Check for updates.

    The only way I see is to (1) uninstall R7.2 Lite, (2) install the full featured suite R7.3, (3) then after 30 days uninstall that and (4) re-install 7.3 Lite.

    Surely not!!!! The last time there was an upgrade, we complained loudly that this was a ridiculous waste of time. And you…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Help Needed - Lite version installation faults with "Generic Trust Issues"

    I'm unable to successfully install either the One Place 30 day demo version or Lite version. I previously had successfully installed the demo version a few months ago which expired. Fault I receive during the installation is "Generic Trust Issues". I did ensure the earlier demo version was removed from my Programs listing after it had expired. Is there something else I must do prior to installing the Lite version? Thanks.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Using short permalinks a links in emails

    Hello, I'm new to OnplaceMail and perform so trials. We are using a custom Document Id (Guid) and create a short permalink in an additional field. The permalinks looks like gotoDoc:docId=xysu12233.

    Can I configure OnplaceMail in such a way that the "short permalink" out of the additional field is included as link in the email rather than the full string generated behind the doc Id which has the physical location info included?

    Please advise

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  0 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. File replacement by default, Possible?

    Hi,

    I'm looking for a way to allow file replacement (ideally without confirmation) while uploading file with an existing name.

    Is it possible in OnePlaceMail/OnePlaceDocs 7.3.3 ?

    I saw this proposal : http://community.oneplacesolutions.com/oneplacemail/topics/use_oneplacemail_everytime_i_save_overwrite_files_by_default but it is 3 years old. Do you know if this settings has been implemented since?

    Thnaks in advance.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Upgrade OPM Lite to 7.4 (Yeah :)) - But how?

    Well here we go again.....

    As much as we love OPML, and love a free upgrade even more, why do you need to make it so difficult?

    Can you please explain the easiest way to upgrade from OPML 7.3 to 7.4?

    Do you remember this discussion thread/whinge...

    http://community.oneplacesolutions.com/oneplacemail/topics/release-7-3-oh-god-not-again

    And this promise way back from James Fox that the upgade process would become easier...

    http://community.oneplacesolutions.com/oneplacemail/topics/stupid-decision-that-has-pissed-off-loyal-customers-and-lost-ops-a-lot-of-good-will

    We would certainly appreciate an easy upgrade file, rather than having to apply via the web site, download, uninstall, re-install, evaluate, uninstall again, reinstall again etc, etc, etc

    Pleeeese!

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Mails with identical Name and different content

    Hello,

    we receive mails with identical sender, subject and sent time but with different content. OnePlaceMail rejects saving all of them into SharePoint because it classifies them as double mails. How is it possible to achive these mails into SharePoint?

    Thanks for your help in advance

    Stefan Knoeppler

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Getting error when I drag & drop an email to a SharePoint folder

    Hi Folks,

    When I drag & drop an email on to one of my SharePoint folders in Outlook OnePlaceMail comes up with it's dialog box. I click the Save button and it starts to save the email. The email is saved on to our SharePoint server but doesn't have any of the attributes I've defined for it. Also I get the error "Cannot access a closed Stream."

    Here is the error:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/765976/C1.JPG?1342637490

    I am using Outlook 2007 & SharePoint 2010

    Any help is apreciated.

    Thanks

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  2 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Error saving e-mail over the Internet

    Hi,

    using express version of the software, sometimes during saving operation appears the following error

    "The underlying connection was closed: a connection that was expected to be kept alive was closed by the server"

    Really it happens working connected to the LAN of only one customer of ours.

    Do you have any idea about it?

    Thanks for your collaboration

    Best regards

    Carlo https://d37wxxhohlp07s.cloudfront.net/s3_images/749369/oneplacemail%20error.png?1339434921

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. no template in site collection after installing and activating the sharepoint sandbox solution

    We want to test OnePlaceMail and installed and activated the sharepoint sandbox solution. Also we changed the security settings according to your explanations in the internet explorer. Unfortunately the solution does not show up in the site collection. We have Office 365.

    Thanks in advance for your support!

    Stefan Knoeppler, pulse invest GmbH

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    10 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The selected location is currently unavailable

    Hi,

    I get the message "The selected location (on the left) is currently unavailable" when I try to select one of the library of my site location.

    Everything goes OK with default library "Document" but as far as we created some other libraries like e.g. "Work Documents", it doesn't work. Nevertheless in windows explorer both libraries (Document and Work Documents) shows as being the same (look like folders).

    Thks for you help.

    Axel

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Email Body columns is not working (V3)

    Email Body is not working, anybody else having this problem?

    I installed the free version (6.3) to test out how this works. I'm using Office 365 and Outlook 2010. Mostly, this seems to meet my basic needs out of the box. The big problem I have hit is that the "Email Body" is not working. I'm attaching emails from Outlook, each is an HTML email with nothing special, just typed in Outlook. All the other data fields I chose from the default set (sandbox solution v3) seem to work as expected.

    The Email Body is just empty. I tried switching…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. "Server Components are out-of-date" error

    As of today, all of my users began getting the "OnePlaceMail Server Components are out-of-date

    " error. We are using the 6.3 free edition client for Outlook 2010 on 2010 SP foundation which does not use the Server Components. Have searched everywhere. Have uninstalled and reinstalled a newly downloaded client but it made no difference. Help!

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  3 comments  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Prompt To Save Attachment To OnePlaceMail

    Hi,

    I'm using the latest OnePlaceMail 6.5 Express version. Attachment to email that are automatically attached to Outlook 2010 via third party Acrobat plug-in does not prompt to save to SharePoint 2010.

    Example:

    Third Party Acrobat Plug-in install to an application to export document to PDF while in report viewing screen and email.

    When this process or export is executed, Outlook open and attached the PDF file but OnePlaceMail does not prompt to save the PDF file.

    Similarly if open any PDF file in Adobe Acrobat and click the attach to email button, the file is attached to Outlook but…

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. All oneplacemail licenses has been allocated

    Today i change of pc and i need to change de licence from the old pc to the new pc. I already unnistall the oneplacemail from the old pc but i still have the same error on the new pc("All oneplacemail licenses has been allocated").

    Thanks,

    Tiago Simão.

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Being Considered  ·  1 comment  ·  Query  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

OnePlaceMail (Desktop)

Categories

Feedback and Knowledge Base