OnePlaceMail (Desktop)
50 results found
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Javascript error when click on the folder in outlook 2010
I have a JavaScript problem when i click on Outlook 2010 to the web interface.
The version of the Scinaptic One is 6.5.0.
The error is : Bibliothèque non inscrite. https://d2r1vs3d9006ap.cloudfront.net/s3_images/965374/javascript_error.png?1380641751
0 votes -
issue with bulk upload - Windows path error
One of our users has a problem with the bulk upload function. He has sucsessfully uploaded 120 pdf files. No issue. He has tried 3 and 4 files from thsi area - no problem but when he tried the following selection he encountered this error - have you any ideas what is wrong with the selection ?
https://d2r1vs3d9006ap.cloudfront.net/s3_images/984086/files.jpg?1384228638" rel="nofollow">
0 votes -
Update has broken my SharePoint Connection - I now see Error: (500) Internal Server Error
I've been using OnePlaceMail successfully for months, I've recently updated the Express Edition to the latest version 6.4 but it's broken my SharePoint Connections, I now see Error: (500) Internal Server Error. I've tried all the obvious things such as removing the connections etc.
0 votes -
Error message when starting Outlook
I get this message when starting Outlook
There was a problem refreshing OnePlaceMail recent locations
Error: Sorry, something went wrong. You may want to try again.
Application: Microsoft Outlook
Method: Void set_Name(System.String)
Stack Trace: at Microsoft.Office.Interop.Outlook.MAPIFolder.set_Name(String Name)
at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)
0 votes -
Emails attributes' mapping not always working
Hello,
I created a document library in Sharepoint using column name as defined in the OPM documentation --> emSubject, emTo, EmFrom, ...
For some of my mails it is working. The SP database gets well the meta data.
For some others not. Meta data is empty !
I did a logging but i do not see any error.
I can provide it if needed (but preferably in private message)
Thank you for your help
0 votes -
Outlook keeps crashing
Outlook keeps crashing and non responding on terminal server session
Tried opening outlook in safe mode and works perfect without oneplacemail add in
0 votes -
Error during setup
When installing OnePlaceMail-Lite I get an error with one of our users.
Setup Failed. One or more issues caused the setup to fail. Please fix the issues
0x80070490 - Element not found.
Here is the log:
[11E0:0E24][2015-08-06T09:24:09]i001: Burn v3.8.1128.0, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe, cmdline: '-burn.unelevated BurnPipe.{175C933C-BB67-420D-93B1-B22346E47E75} {64EAAA5F-F948-4B51-8EA2-307938C5B2AC} 2824'
[11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallAdminUrl' to value ''
[11E0:0E24][2015-08-06T09:24:09]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]OnePlace Solutions'
[11E0:0E24][2015-08-06T09:24:09]i000: Initializing numeric variable 'InstallOnePlaceMail' to value '1'
[11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\sysadmin\AppData\Local\Temp\OnePlaceMailLite20150806092409.log'
[11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\sysadmin\Desktop\OnePlaceMail-Lite-Setup.exe'
[11E0:0E24][2015-08-06T09:24:09]i000: Setting string variable…
0 votes -
Drag and Drop error Outlook 2013
Here is the error OnePlace gave me after Lite updated today:
An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.
Error: COM object that has been separated from its underlying RCW cannot be used.
Application: mscorlib
Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)
Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)
at Microsoft.Office.Interop.Outlook.MailItem.getSubject()
at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, DocumentItem A1, MailItem A_2)
at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, Object A1, MailItem A_2)
at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)
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config_update is removed
Hello thanks for read, i have my config_update.xml in the folder "C:\Users\me\AppData\Roaming\OnePlace Solutions"
When i open outlook 2013 the file is deleted from the folder.
And the configuration does not work.
Any clue with this?
0 votes -
Solution Profiles 'losing' their specified groups, reverting to 'Everyone'
I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed…
0 votesThis bug was resolved in release 7.5
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