OnePlaceMail (Desktop)

  1. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes

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    Bug Resolved  ·  6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Asset libraries not visible in OnePlaceMail

    To my surprise, an end-user reported that an ordinary asset library is not visible in her OnePlaceMail windows. I tested this with a standard asset library and was able to reproduce the issue. Since I thought this was supposed to work out-of-the-box, I unfortunately don't know how to further troubleshoot. Can anybody help point me in the right direction? Thanks in advance for any advice.

    We are using SharePoint 2010, OnePlaceMail 6.3 (client: 24.0.22, server: 21.0.6)

    Screenshot of our SharePoint "All Site Content" where "trieal 2" is visible:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/868731/sharepointlibraries.jpg?1362755398

    Screenshot of OnePlaceMail tree view where "trieal 2" cannot be seen:

    0 votes

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Shortcuts in left hand side navigation in outlook 2016 not working

    Hi, We are using OnePlaceMail 7.2. Our Sharepoint View and Outlook view do not show our sharepoint library details when we click on one of our favorites in the left hand side navigation of Outlook 2016. How do we fix this?

    I have added the screenshot where it is not working and a screenshot how it should work https://d2r1vs3d9006ap.cloudfront.net/s3_images/1379202/lefthandnavigationnotshowinganysharepointcontentifclcikingonalibrary.PNG?1457569311

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1379204/howitshouldwork.JPG?1457569423

    1 vote

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  4. Is there a Save to SharePoint default location so users do not get to choose?

    Hi, I would like my users to save to SharePoint without having to choose the location, a true one click option. Can I set a default save location and not have them see the Save to SharePoint window?

    Thanks

    Shaun

    1 vote

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    Answered  ·  5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Feature comparison

    Most software vendors have a table to compare features in different products. It would be very nice to see a table comparing the feature sets of the different OnePlace product offerings.

    For example - what do I get/not get in Lite compared to the Full version?

    Does this exist anywhere ??

    1 vote

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    3 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  6. Can I customize the E-mail filename format?

    Hi,

    First, I'd like to say that the OnePlaceMail software is something which In my mind was so much missing on the market to make the SharePoint at least the option to consider when selecting document management platform. Until now, everything what I've immagined that the tool can do was at the right place, easy to set up and easy to work with. However I've came across some difficulties with setting up a proper filename when uploading an item to the SharePoint.

    I'm trying to customize the e-mail filename format in a way that it would add a creation date…

    1 vote

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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. How to delete archived emails?

    Hi all,

    In Outlook view, how can I delete emails that have been archived? I know I can delete emails in the Sharepoint view but this is not handy as it's a different view/ interface.

    Your help is greatly appreciated!

    Kind regards,

    Rasielle

    2 votes

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  8. Attempting to expand library throws: Object reference not set to an instance of an object error and not all folders are displayed

    I have one particular library with 30 folders below root level. When expanding this library, an error is thrown: Object reference not set to an instance of an object. and not all folders are displayed. On some computers, people can see maybe 10 folders, on others it can be as little as one. Here is the error in full:

    An error has occurred retrieving folder information for the list: https://titlestone.sharepoint.com/B Not Progressing. Some folders for this list/library may not be available for selection.

    Error: Object reference not set to an instance of an object.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode a(System.Xml.XmlNode, Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode)

    1 vote

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    Being Considered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  9. OnePlaceMail Grouped by Date view

    We have a document library used to file meeting papers which are tagged by meeting name and date of meeting. The information type for the date of meeting column is 'Date and Time' with the format of the field set to 'Date Only'. The default view for the library groups the files by meeting name and then by date of meeting.

    When files are uploaded to this library using OnePlaceMail, they are not only tagged by the specified date but also by the time that the file was uploaded. This is problematic as it affects the default grouped view. Files…

    1 vote

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    3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  10. One Place not showing in excel or word

    One Place showing in Outlook but not excel or word 2007

    1 vote

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    2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
  11. OnePlaceMail Express More than 25 users

    I need one place mail express only, what will happen if I have more than 25 users?

    • Will the system lock up

    • Or is it based on concurent connections?

    1 vote

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    2 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  12. Automatic storage of emails to Sharepoint 2013

    Hi everybody !

    How do I make my personal emails (personal outlook) saved/stored directly (without any human effort ) to Sharepoint ? Hence, everytime I recieve an email, I want this email to be saved and stored to SP without having to Drag and Drop it or use a Send to SP button.

    THankss

    1 vote

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    2 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
  13. Can you automate the copy aspect of OnePlace?

    Is there any way to set this application up to automatically copy an attachment or email as soon as it comes into your mailbox to a default SharePoint online library?

    Thank you

    1 vote

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  14. Send to SP from Explorer still on the context menu ?

    IN OPM Lite 7 (not trial):

    Can someone please confirm if Send to > SharePoint is still an option on the context (right click) menu in Windows Explorer as it was in the old OP6 Express.

    1 vote

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  15. OnePlaceMail Administrator Guide

    is OnePlaceMail Administrator Guide | 6.6 the latest version of the document? I'm using version 7.0 of the software and I wonder if there is a version 7.0 of the Administrator Guide document?

    2 votes

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  16. There was a problem refreshing Recent Locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type) at FileToWSSOutlookAddIn. ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

    One of our users gets this message 4 times after uploading an email to sharepoint.

    OPM version = 7

    Sharepoint version = 2013.

    Can anyone help Thanks

    1 vote

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  17. Documents sent by Oneplacemail are read-only

    When someone sends me a link using Oneplacemail, the document opens as 'Read-only' with no option to edit. Obviously there is no point in using Oneplacemail if I can't edit documents. Is it possible to change my settings so that I can edit? My colleagues have the same issue.

    1 vote

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  18. The selected location is currently unavailable

    I have the same issue discussed in two other threads by this name:

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

    Thanks in advance for any help you can offer.

    Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in…

    1 vote

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  19. Default outlooking searching of OnePlaceMail - how does it work?

    Hi

    I am starting to use the OnePlaceMail Express edition 6.3 on outlook 2010.

    My question is around using the default outlook search (Not the oneplacemail search)

    I can see it returns most results for old mail, but is there a time delay for newly stored email. I checked to see if searching for a recently stored email returned in a search result and it did not, even though I can see the mail if I browse to it in the OnePlaceMail folders.

    So how does the indexing work, is it sharepoint or my outlook client that is performing the…

    1 vote

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  20. Unable to activate solution

    I am getting the error shown below when attempting to activate the sandbox solution.

    I do have Microsoft SharePoint Foundation Sandboxed Code Service started.

    Sandboxed code execution request failed.

    Correlation ID: 0b80045c-da0b-4beb-a80c-8a6a3943b738

    1 vote

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    1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
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OnePlaceMail (Desktop)

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