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OnePlaceMail (Desktop)

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  1. Migration tool

    Hi,

    Is there a tool to move 12000 emails from different folders within a shared mailbox into different solution profiles within Oneplace?

    Thank you
    Rasielle

    1 vote

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    Answered  ·  5 comments  ·  Query  ·  Admin →
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  2. 2 votes

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    Answered  ·  3 comments  ·  Issue  ·  Admin →
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  3. How can we update centrally user favorites ?

    Hi,
    We use OPM 7.4.2 and each user has made their own favorites.
    Is it possible to add a new favorite in the favorites.xml file with a sort of config_update.xml file ? We need to add a favorite for all our users but we do not want to ask them to add the favorite on their own.

    thanks in advance

    1 vote

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    1 comment  ·  Query  ·  Admin →
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  4. Getting error messages after email migration from Exchange to O365

    My email was recently migrated from an on-prem Exchange server to Office365, and the migration process created a new Outlook profile (pst). Since I started using the new Outlook profile, I'm getting error messages when I load Outlook or when I use OnePlaceMail.

    The errors are things like:
    - An error has occurred refreshing 'Favorites'
    - An error has occurred setting 'Recent Locations'
    - An error has occurred when initializing OnePlaceMail

    I tried to uninstall and reinstall OPM, and to do a repair install, but nothing seems to remove the errors. Has anyone seen this and have guidance on how…

    2 votes

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    5 comments  ·  Issue  ·  Admin →
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  5. Sharepoint 2013 On Premise Enterprise with incoming Email Promoted Fields

    I am researching using OPM Lite, but it looks like a desktop application. I simply need to use OPM Lite to promote the From:, Subject, and Body fields in the email as columns in a Sharepoint incoming email document library. There will not be any user drag-drop or other activity from a desktop, but emails coming in from anonymous users to the web server SMTP service. How does licensing work for that?

    1 vote

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    3 comments  ·  Query  ·  Admin →
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  6. version

    Just wondering if the current version number is mentioned anywhere on the web site? I believe it is current 7.4, but how can I check that on your web site?

    1 vote

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    1 comment  ·  Query  ·  Admin →
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  7. How do I capture email attributes in SharePoint using OnePlaceMail?

    How do I get email attributes captured into SharePoint columns so I can use them in Document Libraries and lists?

    1 vote

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    29 comments  ·  Query  ·  Admin →
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  8. Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    Problem refreshing OnePlaceMail recent locations, Cannot create the folder.

    this error comes up every time outlook opens and when saving to sharepoint however the recent locations is updating.....

    Full error below and using Outlook 2013 with Office365 and sharepoint subscription:

    There was a problem refreshing OnePlaceMail recent locations

    Error: Cannot create the folder.

    Application: Microsoft Outlook

    Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type)

    at FileToWSSOutlookAddIn.ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(String configFilePath, Boolean isStartup)

    2 votes

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    Bug Resolved  ·  13 comments  ·  Issue  ·  Admin →
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  9. Error loading folders access denied

    Error loading folders access denied..This is occuring when i add a site to the manage my folders section. I have member access to sharepoint and it allows me to make the connection ok..but when i try to expand the site i get this error. Any ideas??

    1 vote

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  10. 1 vote

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    9 comments  ·  Query  ·  Admin →
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  11. OnePlaceMail thinks that the inbox is a search folder

    I am trying to drag an email fron the inbox to a My-OnePlaceMail library (SharePoint)

    and it is telling me that I cant drag and drop from a search folder, can any one help please

    0 votes

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  12. What is the meaning of "OnePlaceMail Deletion" in the Outlook categories column

    A couple of emails that have been transfeerred to Sharepoint via OPM have now the following text in the Categories column - I cant find an explanation of the meaning of this comment - can you clarify for me please

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/927344/Capture.JPG?1374108807

    2 votes

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    Answered  ·  7 comments  ·  Issue  ·  Admin →
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  13. Outlook Errors after upgrading to O365 Office 2016

    After I upgraded to O365 Office 2016, OPM continues to produce multiple errors.

    An error has occurred refreshing "Favorites" An OLE registration error occurred. the program is not correctly installed. Then:

    There was a problem refreshing OPM recent locations, then:

    The OnePlaceMail Outlook addin encountered an error and could not be initialized.

    I have cleared recent history, reinstalled. I can connect to SharePoint.

    Thanks in advance. Ken

    3 votes

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  14. Asset libraries not visible in OnePlaceMail

    To my surprise, an end-user reported that an ordinary asset library is not visible in her OnePlaceMail windows. I tested this with a standard asset library and was able to reproduce the issue. Since I thought this was supposed to work out-of-the-box, I unfortunately don't know how to further troubleshoot. Can anybody help point me in the right direction? Thanks in advance for any advice.

    We are using SharePoint 2010, OnePlaceMail 6.3 (client: 24.0.22, server: 21.0.6)

    Screenshot of our SharePoint "All Site Content" where "trieal 2" is visible:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/868731/sharepointlibraries.jpg?1362755398

    Screenshot of OnePlaceMail tree view where "trieal 2" cannot be seen:

    0 votes

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  15. Shortcuts in left hand side navigation in outlook 2016 not working

    Hi, We are using OnePlaceMail 7.2. Our Sharepoint View and Outlook view do not show our sharepoint library details when we click on one of our favorites in the left hand side navigation of Outlook 2016. How do we fix this?

    I have added the screenshot where it is not working and a screenshot how it should work https://d2r1vs3d9006ap.cloudfront.net/s3_images/1379202/lefthandnavigationnotshowinganysharepointcontentifclcikingonalibrary.PNG?1457569311

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1379204/howitshouldwork.JPG?1457569423

    1 vote

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  16. Is there a Save to SharePoint default location so users do not get to choose?

    Hi, I would like my users to save to SharePoint without having to choose the location, a true one click option. Can I set a default save location and not have them see the Save to SharePoint window?

    Thanks

    Shaun

    1 vote

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  17. Feature comparison

    Most software vendors have a table to compare features in different products. It would be very nice to see a table comparing the feature sets of the different OnePlace product offerings.

    For example - what do I get/not get in Lite compared to the Full version?

    Does this exist anywhere ??

    1 vote

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    3 comments  ·  Query  ·  Admin →
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  18. Can I customize the E-mail filename format?

    Hi,

    First, I'd like to say that the OnePlaceMail software is something which In my mind was so much missing on the market to make the SharePoint at least the option to consider when selecting document management platform. Until now, everything what I've immagined that the tool can do was at the right place, easy to set up and easy to work with. However I've came across some difficulties with setting up a proper filename when uploading an item to the SharePoint.

    I'm trying to customize the e-mail filename format in a way that it would add a creation date…

    1 vote

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  19. How to delete archived emails?

    Hi all,

    In Outlook view, how can I delete emails that have been archived? I know I can delete emails in the Sharepoint view but this is not handy as it's a different view/ interface.

    Your help is greatly appreciated!

    Kind regards,

    Rasielle

    2 votes

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  20. Attempting to expand library throws: Object reference not set to an instance of an object error and not all folders are displayed

    I have one particular library with 30 folders below root level. When expanding this library, an error is thrown: Object reference not set to an instance of an object. and not all folders are displayed. On some computers, people can see maybe 10 folders, on others it can be as little as one. Here is the error in full:

    An error has occurred retrieving folder information for the list: https://titlestone.sharepoint.com/B Not Progressing. Some folders for this list/library may not be available for selection.

    Error: Object reference not set to an instance of an object.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode a(System.Xml.XmlNode, Scinaptic.OnePlaceMail.API.ClientIntegration.spListTreeNode)

    1 vote

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    Being Considered  ·  3 comments  ·  Issue  ·  Admin →
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