OnePlaceMail (Desktop)

  1. Error Installing OnePlaceMail Lite on Office 2016 64 bit

    I have an issue installing OnePlace Mail Lite on a Windows 64 bit system that is running Office 2016 64bit via Office 365. The error message (screen shot attached) is 0x81f40001. As the error message refers to having an earlier version of OnePlaceMail installed I have checked Programs and Features - not installed. The error message also refers to not having the required version of Microsoft Office installed - as mentioned the machine has Office 2016 64 bit. Any advice would be appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1357998/oneplacemailerror.jpg?1454469427

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  2. Error during installation

    When installing OnePlace Mail Lite I get an error:

    Setup Failed. One or more issues caused the setup to fail. Please fix the issues and then retry setup. For more information see the log file.

    0x80070490 - Element not found.

    I also have a log file if needed.

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  3. OnePlaceMail Lite roaming profile

    Is there a way to change the default behaviour of the roaming profile option under "General Settings" of the Plugin options?

    OnePlaceMail Lite plugin does not appear to be using %appdata% to create the oneplacemail.pst file in the default roaming profile folder, but rather the entire mapped path.

    This causes problems when the .pst file is not in the same path on a load balanced server (for example, Profile1 is stored under C:\Users\Profile1 on Server1 but may be C:\Users\Profile1_xx on Server2).

    When this situation plays out, it prompts the user to create another OnePlaceMail.pst file in the original path -…

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  4. COM Object

    Hi,

    I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

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  5. Plugins are not available in this version of OnePlaceMail

    Hi all,

    we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

    This functionality stopped working from version 7.x and the error we get also confirms this:

    https://d2r1vs3d9006ap.cloudfront.net/s3images/1403363/2016-04-221507_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

    Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

    Can we do something about this message?

    Kinds regards,

    Kenny

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  6. Drag and Drop error Outlook 2013

    Here is the error OnePlace gave me after Lite updated today:

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: COM object that has been separated from its underlying RCW cannot be used.

    Application: mscorlib

    Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

    Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

    at Microsoft.Office.Interop.Outlook.MailItem.getSubject()

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, DocumentItem A1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.a(UploadManifestOutlookFile A0, Object A1, MailItem A_2)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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  7. config_update is removed

    Hello thanks for read, i have my config_update.xml in the folder "C:\Users\me\AppData\Roaming\OnePlace Solutions"

    When i open outlook 2013 the file is deleted from the folder.

    And the configuration does not work.

    Any clue with this?

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  8. Error during move from an outlook folder to a sharepoint location

    During an email messages move from an outlook folder to a sharepoint location, I got this error :

    An error has occurred closing the OnePlaceMail application.

    Error: Array index out of bounds.

    Application: Microsoft Outlook

    Method: System.Object get_Item(System.Object)

    Stack Trace: at Microsoft.Office.Interop.Outlook.Selection.get_Item(Object Index)

    at FileToWSSOutlookAddIn.ThisAddIn.moveToSharePointButton_Click(OPMRecentLocation moveToRecentLocation)

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  9. Delay when using a BCS based external data column

    SharePoint 2010

    OPM Client 6.4.2

    Server Side Components 6.4.1 (I couldn't locate 6.4.2 version of server side components..)

    We're experiencing a delay when using a BCS based external data column. This does reference a large list (77,685 records) but the list view in SharePoint has been set to only return 100 rows and doesn't have the delay.

    When using the lookup column in SharePoint under document properties the lookup list returns a warning "Too many results have been returned. This results set may be incomplete or truncated" but the lookup appears straight away and once we enter a value in…

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  10. Solution Profiles 'losing' their specified groups, reverting to 'Everyone'

    I have noticed this since our upgrade to 7.4.2, occasionally OnePlace Live loses its memory of who should have access to certain Solution Profiles. In our organisation there are only two profiles that were originally set up to be accessed by 'Everyone'. The first few times this happened, I noticed at the staff member's desk. Luckily they don't gain access, as permissions are set in SharePoint. However, we do not want people seeing things they shouldn't be seeing. I thought maybe I was seeing things, but when I went in this afternoon there were very many profiles that were changed…

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  11. Outlook Add-in preview ADFS authentication issue

    I am using the Add-in for Outlook that is in preview.

    After signing into Office 365 using our ADFS server, it returns to Outlook with the following message:

    "Looks like you are having some trouble signing in. Ensure you check the 'Keep me signed in' option on the sign in page. "

    The ADFS endpoint does not have this option. I assume this is referring to the checkbox on the O365 sign in page.

    Should this Add-in work with ADFS?

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  12. Error when saving to sharepoint

    When saving to sharepoint an error occurs, some documents will save to sharepoint but will receive the default content type and default meta data options only, not the ones specified, wehave server version 5.0 and client 5.2

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  13. ERROR_BAD_QUERY using Search from "Open from SharePoint" window

    I am running v6.3 Beta.

    When I use Open from SharePoint and use the search facility I get an "Error loading content. ERRORBADQUERY"

    Please assist.

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  14. Error: Array index out of bounds

    We have a large backlog of emails that need to be moved to Sharepoint. Mostly a few hundred at a time. Sometimes +2000. I have found that when moving several hundred at a time we have this error that keeps occurring.

    https://d37wxxhohlp07s.cloudfront.net/s3_images/823621/OPM%20Error.png?1354034941

    All messages do get transferred to Sharepoint but they are also left in Outlook (not moved). Additionally, most of the messages in Sharepoint are missing all of their column information except for the subject line. We definitely need this info displayed.

    When I've tried moving +2000 emails, everything gets transferred but the OPM add-on/Outlook freezes after the transfer.…

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  15. disable start up welcome screen

    I am trying to hide the start up welcome screen from appearing. In the update_config file I have

    outlook

    userinfo

    showStartupDialog value="false" action="delete"

    showStartupDialog value="false" action="insert"

    userinfo

    outlook

    According to the document 3.2.28 it should be:

    showStartupDialog value=action="delete"

    showStartupDialog value="false" action="insert"

    I get an error when I do this.

    It would be nice to have the .xml file included when I deploy the product, but it only creates the Scinaptic folder after you launch Outlook for the first time.

    *apparently the syntax wouldn't show so i removed the < />

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  16. "E-mail as attachment" not working when applied to custom libraries

    In version OnePlaceMail 6.3 "E-mail as attachment" is supposed to work when applied to custom SharePoint libraries (see http://www.scinaptic.com/images/pdfs/oneplacemail-highlights.pdf on page 8, under "Other Enhancements"). We cannot seem to get this to work: the context action does not appear. Can anybody provide help?

    We have installed the Scinaptic server components and have activated Scinaptic features on the site collection. How can we debug this? Thanks for any help

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  17. Array index out of bounds

    We have experienced a similar issue to Josh ( http://community.scinaptic.com/oneplacemail/topics/errorarrayindexoutof_bounds ) but the details of the error appear to be different.

    Is there any chance this is a SQL related as well? https://d37wxxhohlp07s.cloudfront.net/s3_images/851723/Error%20Array.png?1359692351

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  18. Drag and Drop Operation Error - Outlook 2010

    In my previous post ( http://community.scinaptic.com/oneplacemail/topics/errorswhenaddingoutlookemailstosharepointdocumentset ) we were experiencing a drag and drop error where there was no helpful error description. However, now we are experiencing a new drag drop error:

    An unhandled error has occured in the drag/drop operation (items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: Operation aborted (Exception from HRESULT: )x80004004 (E_ABORT))

    https://d37wxxhohlp07s.cloudfront.net/s3images/865223/dragdrop_error.png?1362093162

    This error occured when attempting to move 259 emails from a live email folder to a SharePoint Document Set. This was the first transfer of this size after having transfered smaller…

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  19. Losing Managed Metadata in Bulk Upload

    client version 4.3

    server 5.0

    SharePoint 2010

    Issue: managed metadata not permisted when using "Send To" from context menu (eg off desktop) on some libraries (not all) in site collection.

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  20. The selected location is currently unavailable

    I have an issue similar like already discussed in this forum. However I don't understand the resolution discussed here: http://community.scinaptic.com/oneplacemail/topics/theselectedlocationiscurrently_unavailable

    I have the same issue as shown in that screenshot.

    How can I resolve the problem?

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OnePlaceMail (Desktop)

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