OnePlaceMail (Desktop)

  1. Asset libraries not visible in OnePlaceMail

    To my surprise, an end-user reported that an ordinary asset library is not visible in her OnePlaceMail windows. I tested this with a standard asset library and was able to reproduce the issue. Since I thought this was supposed to work out-of-the-box, I unfortunately don't know how to further troubleshoot. Can anybody help point me in the right direction? Thanks in advance for any advice.

    We are using SharePoint 2010, OnePlaceMail 6.3 (client: 24.0.22, server: 21.0.6)

    Screenshot of our SharePoint "All Site Content" where "trieal 2" is visible:

    https://d37wxxhohlp07s.cloudfront.net/s3_images/868731/sharepointlibraries.jpg?1362755398

    Screenshot of OnePlaceMail tree view where "trieal 2" cannot be seen:

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  2. Open in Application is not working for ".pdf" files for "AcroRd32.exe"... the option is still greyed out.

    Open in Application is not working for ".pdf" files for "AcroRd32.exe"... the option is still greyed out.

    I have followed the and created the CustomFileTypeAssociations.xml file

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  3. Problem saving documents to SharePoint

    Hi,

    I am getting below error while saving email attachment to document library:

    "There was problem refreshing OPM recent locations. Cannot create the folder"

    The documents gets uploaded/copied correctly. But keep on getting the above error whenever I copy documents to SharePoint.

    Any suggestions. Thanks in advance.

    Regards,

    Vish

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  4. Email date changes

    When transferring an email item to sharepoint the em date doesn't reflect the actual date the em was recieved. What is the interplay between the em date and the regional list settings (UK Time), the server hardware (GMT 0) and SharePoint (GMT+8) on how the em date is dispalyed. Currently changing the regional time setting changes the em date on some emails, but not others. This is a problem for our Eurpean users, but okay for users in NA.

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  5. Column properties not available in file upload Window.

    I am using OnePlaceEmail and it is a great tool.

    I am facing a problem with OnePlaceMail columns.

    I am able to see the email metadata filling the columns after saving an e-mail to SharePoint, I am not able to edit them except the default title Property.

    OnePlaceMail does not display the properties in the file upload dialog :

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/952361/OPMsavedialog.PNG?1378452894

    Same thing in SharePoint when trying to edit an item from the Library :

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/952362/SPmsgedit.PNG?1378453091

    I have installed and activated the sandbox solution OnePlaceMail-SharePoint-Solution-2013-v2.wsp from the site settings. From what I have seen in the site solumns and content types,…

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  6. System out of memory exception error

    System out of memory error when saving attachments to SharePoint.

    Using OPM version 6.3, Outlook 2010 with a known good SharePoint location. This issue only happens for one user.

    An error has occurred retrieving folder information for the list: https://[Our URL]. Some folders for this list/library may not be available for selection.

    Error: Exception of type 'System.OutOfMemoryException' was thrown.

    Application: mscorlib

    Method: System.String CtorCharArrayStartLength(Char[], Int32, Int32)

    Stack Trace: at System.String.CtorCharArrayStartLength(Char[] value, Int32 startIndex, Int32 length)

    at System.Xml.XmlTextReaderImpl.ReadAttributeValue()

    at System.Xml.XmlTextReader.ReadAttributeValue()

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  7. "Email as Attachment" is not working. I get the standard IE error

    SharePoint 2013, on-premises. Sandbox solution installed and working. I've tried this from multiple workstations. I've made all the required security changes. Nothing works. Enterprise edition, 30-day eval version.

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  8. how to disable global Prompt to SharePoint options by using config_update.xml

    I have an automated PowerShell script that runs on logon which copies the latest config_update.xml to the user's %appdata%... folder for automatic updates for new SharePoint Folders and other settings. This is working wonderfully for us but we want to be able to uncheck the "Prompt to 'Save to SharePoint' when adding attachments to an email and when sending an email" options.

    I have reviewed the complete config_update.xml but that doesn't have any setttings for this.

    I checked the config.xml after updating these options manually and it adds these 2 lines in the XML. Can you please confirm what elements…

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  9. one place mail with IE11

    I only have the trial version of OnePlaceMail but I have noticed some things similar to the same problem we have in the current software for outlook. There are certain functions that do not work with IE11 installed. Site actions button does not work, change view button does not work and you cannot scroll down in the sharepoint view.

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  10. OPM doesn't show hierarchy of available terms for any managed meta-data term set when saving e-mail to SharePoint

    When saving e-mail from Outlook 2013, field with additional managed meta-data doesn't show hierarchy of possible values within the termset (by selecting "Browse available values" button). Automatic search in available values works well so if I start to type in the term which I know in advance that it's included in the term set the autocomplete finds the value.

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  11. OnePlaceMail thinks that the inbox is a search folder

    I am trying to drag an email fron the inbox to a My-OnePlaceMail library (SharePoint)

    and it is telling me that I cant drag and drop from a search folder, can any one help please

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  12. crashing with outlook 2013

    Windows 7 64 bits

    Outlook 2013 32 bits (as downloaded from Office 365 web site)

    Sharepoint 2013 on 365

    OnPlaceMail 32 bits for Office 2013 32 bits 6-6-1 (2507

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1107655/OPM01.png?1412956203

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  13. Productivity tools exception

    Hi all, i'm in the process of evaluating OPM 6.6 for my organization, my test bed is a fresh Win 7 SP1 install with the latest updates and office 2010 again with all the latest updates both 64 bit. OPM productivity tools install completes fine but on launching word the following exception.

    The type initializer for 'Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo' threw an exception.

    Exception Text

    System.TypeInitializationException: The type initializer for 'Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo' threw an exception. ---> System.NullReferenceException: Object reference not set to an instance of an object.

    at Scinaptic.OnePlaceMail.API.Core.Utilities.GetInstallationPath()

    at Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo..cctor()

    --- End of inner exception stack trace ---

    at Scinaptic.OnePlaceMail.API.Core.OPMGlobalApplicationInfo.set_outlookVersion(OutlookVersion value)

    at OPM…

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  14. Workflow startes twice

    We have a library with a workflow that gets started when a new item is created. When we save a document from OnePlaceMail the workflows gets started twice. This does not happen when we upload a document using SharePoint itself.

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  15. In Word, if we do "save to SharePoint" but cancel the operation, (1) will be added to the filename.

    If I try to save a new document to SharePoint, I will be prompted for a name.

    If I enter "Document3" as the name and press OK https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148071/OPM1.png?1422408663

    but then cancel the OPM dialog https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148072/OPM2.png?1422408685 ,

    I will get a warning that the file was not saved. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148073/OPM3.png?1422408696

    So far, everything is good but, the next time that I will try to save the same file, "(1)" will be added to the end of the filename. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148074/OPM4.png?1422408717

    If I look at my AppData\Local\Scinaptic\OPM\Temp, I see the two files: Document3 and Document3 (1).

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148075/OPM5.png?1422408727

    Can this be fixed?

    Thanks

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  16. Different characters (é,à,') are missing when archiving in SharePoint

    After selecting a document to be copied or moved to SharePoint with OPM, the properties' window appears but all specific characters like (é,à,' - very used in french langage !) are missing in the name of documents. Even if we modify them, they disappeared after in Sharepoint. See the example below (original text is : Procedure de création d'une carte à puce virtuelle)

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1165978/Capture.JPG?1425386217

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  17. Emails copied in checked out state

    Some emails are being copied in the checked out state in a library where checkout has not been enforced. Appears to be inconsistent in the same library.

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  18. No internet access installation

    Is it possible to install and use OnePlaceMail in a farm that does not have any internet access - meaning the farm is a closed enviroment without any internet access ?

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  19. Licensed ListId does not match this SharePoint installation

    Recently, perhaps after a recent upgrade to SharePoint 2013, all users have get an error dialog that pops up saying:

    "You cannot save files to the current list/library due to the following licensing condition:

    Licensed ListId does not match this SharePoint installation"

      We have an active Enterprise license still with several available unused licenses.  How do I get rid of this error message?
    

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1206877/OnePlaceMail-error.png?1431973625

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  20. E-mail preview not available in Outlook 2010

    Hi.

    We have Outlook 2010 and I would like to see a preview of the email that is stored in the SharePoint 2010 environment.

    All other documents like (word, pdf etc are visible).

    But we cannot see a preview of the stored email.

    Is that not strange for an email tool?

    See the attached screenshot for more information.

    Is there anybody that can give me a solution for this.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1205130/Previewmissing.png?1431701604

    Kind Regards,

    Niek

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OnePlaceMail (Desktop)

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