OnePlaceMail (Desktop)

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  1. show solution profile register list folders in left navigation

    Hi,
    Could you please show solution profile register list folders and subfolders in the left navigation pane, expanded under the Solution Profiles heading. Refresh this list on a configurable basis.
    Or show the fully expanded folder structure when dragging onto the Solution Profiles left navigation header (please make that a configurable option with # levels to auto-expand).
    This will allow users to single click drag and drop to solution profile folders and subfolders, instead of multiple clicks needed currently to navigate the solution profile folder structure after dragging email(s) onto the Solution Profiles header.
    Thank you.

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    • Document Sets don't show up in the Content View

      In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
      However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.

      It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.

      Can you please show the document sets…

      17 votes
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        0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
      • Client javascript error in Outlook 2016, OPM R7.3

        Any pointers for javascript error "unable to get property 'childNodes' of undefined or null reference"? Getting this when try to attach Excel files from SharePoint library. Running Win10/Office2016/OPM R7.3

        https://d2r1vs3d9006ap.cloudfront.net/s3_images/1550023/opm7_3-javascripterror-010217.png?1486694249

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          Being Considered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
        • OnePlaceMail Lite roaming profile

          Is there a way to change the default behaviour of the roaming profile option under "General Settings" of the Plugin options?

          OnePlaceMail Lite plugin does not appear to be using %appdata% to create the oneplacemail.pst file in the default roaming profile folder, but rather the entire mapped path.

          This causes problems when the .pst file is not in the same path on a load balanced server (for example, Profile1 is stored under C:\Users\Profile1 on Server1 but may be C:\Users\Profile1_xx on Server2).

          When this situation plays out, it prompts the user to create another OnePlaceMail.pst file in the original path -…

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            Being Considered  ·  2 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
          • The selected location is currently unavailable for saving content to

            Hi,

            We encounter an issue when saving emails with OnePlaceMail (v7.3) to document sets:

            https://d2r1vs3d9006ap.cloudfront.net/s3_images/1409416/errorsavingmaildocset.png?1462264710

            We have done some troubleshooting and found out it has to be something to do with the library. Because on some libraries saving emails to a document set works, and in other libraries none of the document sets seem to work. Still they are the same document sets that are being used...

            Anyone an idea what this could be? Like a special library setting...

            Kind regards,

            Kenny

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              Being Considered  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
            • COM Object

              Hi,

              I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

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                Being Considered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
              • Plugins are not available in this version of OnePlaceMail

                Hi all,

                we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

                This functionality stopped working from version 7.x and the error we get also confirms this:

                https://d2r1vs3d9006ap.cloudfront.net/s3_images/1403363/2016-04-2215_07_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

                Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

                Can we do something about this message?

                Kinds regards,

                Kenny

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                  Being Considered  ·  8 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                • Drag and Drop Error

                  When trying to drag and drop a file from Explorer to SharePoint location via Outlook receiving the following error......

                  An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

                  Error: Object reference not set to an instance of an object.

                  Application: OnePlaceMail

                  Method: Microsoft.Office.Interop.Outlook.MailItem a(Microsoft.Office.Interop.Outlook.Attachment, Microsoft.Office.Interop.Outlook.Selection)

                  Stack Trace: at FileToWSSOutlookAddIn.ThisAddIn.a(Attachment A_0, Selection A_1)

                  at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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                    Being Considered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                  • SoapException when uploading to Sharepoint

                    Hi,

                    when a customer wants to upload a file to Sharepoint from Outlook he gets a SoapException on checkIn. I've updated the version of Oneplacemail to version 7.2 but still get the same exception.

                    Is there some settings or config file that isn't updated?

                    Greetings,

                    Geert

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                      Being Considered  ·  7 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                    • Suggested Locations - Couldn't find anywhere

                      Hi,

                      After filing several emails from the same sender, i tried Suggested Locations, but it says "Couldnt find anywhere"

                      Any help appreciated.

                      Regards

                      Wayne https://d2r1vs3d9006ap.cloudfront.net/s3_images/1371881/Capture-file.PNG?1456397432

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                        Being Considered  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                      • Script Error Object doesn't support property or method IsFirstUseThisSession

                        I'm getting the an error (image attached) when clicking on the OnePlaceMail folders in the navigation bar in Outlook2013. They are connected to O365 (sharepoint online) this is a demo version of OPM.

                        Any ideas?

                        https://d2r1vs3d9006ap.cloudfront.net/s3_images/1363338/error.PNG?1455244957

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                          Being Considered  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                        • Error Installing OnePlaceMail Lite on Office 2016 64 bit

                          I have an issue installing OnePlace Mail Lite on a Windows 64 bit system that is running Office 2016 64bit via Office 365. The error message (screen shot attached) is 0x81f40001. As the error message refers to having an earlier version of OnePlaceMail installed I have checked Programs and Features - not installed. The error message also refers to not having the required version of Microsoft Office installed - as mentioned the machine has Office 2016 64 bit. Any advice would be appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1357998/oneplacemailerror.jpg?1454469427

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                            Being Considered  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                          • Search in Lookup does not show all Results

                            We have a very long list which we use as the datasource of an lookup column. About 1000 Items start with the same Words. When I enter the beginning word, it shows only about 20 Results. There is no paging for the results.

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                              Being Considered  ·  4 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                            • saving a document with identical name as an exsisting document

                              when saving a document that is named the same as a previous one (the user has forgotten to name it differently) can one place simply retain the metadata and request a new document name rather than loosing all the metadata and having to start all over again? Sorry trying to explain this the best I can - thank you!

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                                Being Considered  ·  1 comment  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
                              • Viewing Folders In Content Pane (Outlook View)

                                Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

                                https://d2r1vs3d9006ap.cloudfront.net/s3_images/1331402/2015-12-1817_33_23-Outlook.png?1450478125

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                                  Being Considered  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                                • "Error Loading Content" after 7.2 Lite upgrade

                                  After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

                                  See the log: http://pastebin.com/xQRtmtVu

                                  See the screenshot:

                                  https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

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                                    Being Considered  ·  5 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                                  • The selected location is currently unavailable

                                    I have the same issue discussed in two other threads by this name:

                                    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

                                    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

                                    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

                                    Thanks in advance for any help you can offer.

                                    Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in…

                                    1 vote
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                                      Being Considered  ·  2 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 0x800200B (DISP_E_BADINDEX)

                                      I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

                                      https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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                                        Being Considered  ·  5 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Cannot access a closed stream

                                        Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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                                          Being Considered  ·  1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                                        • I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

                                          the end of the log file mentions following problems;

                                          [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

                                          [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

                                          [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

                                          [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp\{eb3ba968-63d0-44f9-9827-a2f968af6c59}\.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache\{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

                                          [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

                                          [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntime_Client, payload: VSTORuntime_Client, path: C:\Users\608007\Desktop\VSTORuntime_Client

                                          [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntime_Client, payload: VSTORuntime_Client, download from: http://go.microsoft.com/fwlink/?LinkId=158918

                                          [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\VSTORuntime_Client

                                          [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

                                          [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntime_Client at path: C:\ProgramData\Package Cache\.unverified\VSTORuntime_Client, error: 0x80091007. Deleting file.

                                          [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to cache payload:…

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                                            Being Considered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
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                                          OnePlaceMail (Desktop)

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