OnePlaceMail (Desktop)

  1. show solution profile register list folders in left navigation

    Hi,
    Could you please show solution profile register list folders and subfolders in the left navigation pane, expanded under the Solution Profiles heading. Refresh this list on a configurable basis.
    Or show the fully expanded folder structure when dragging onto the Solution Profiles left navigation header (please make that a configurable option with # levels to auto-expand).
    This will allow users to single click drag and drop to solution profile folders and subfolders, instead of multiple clicks needed currently to navigate the solution profile folder structure after dragging email(s) onto the Solution Profiles header.
    Thank you.

    1 vote
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  2. Document Sets don't show up in the Content View

    In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
    However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.

    It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.

    Can you please show the document sets…

    22 votes
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  3. Client javascript error in Outlook 2016, OPM R7.3

    Any pointers for javascript error "unable to get property 'childNodes' of undefined or null reference"? Getting this when try to attach Excel files from SharePoint library. Running Win10/Office2016/OPM R7.3

    https://d2r1vs3d9006ap.cloudfront.net/s3images/1550023/opm73-javascripterror-010217.png?1486694249

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  4. OnePlaceMail Lite roaming profile

    Is there a way to change the default behaviour of the roaming profile option under "General Settings" of the Plugin options?

    OnePlaceMail Lite plugin does not appear to be using %appdata% to create the oneplacemail.pst file in the default roaming profile folder, but rather the entire mapped path.

    This causes problems when the .pst file is not in the same path on a load balanced server (for example, Profile1 is stored under C:\Users\Profile1 on Server1 but may be C:\Users\Profile1_xx on Server2).

    When this situation plays out, it prompts the user to create another OnePlaceMail.pst file in the original path -…

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  5. The selected location is currently unavailable for saving content to

    Hi,

    We encounter an issue when saving emails with OnePlaceMail (v7.3) to document sets:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1409416/errorsavingmaildocset.png?1462264710

    We have done some troubleshooting and found out it has to be something to do with the library. Because on some libraries saving emails to a document set works, and in other libraries none of the document sets seem to work. Still they are the same document sets that are being used...

    Anyone an idea what this could be? Like a special library setting...

    Kind regards,

    Kenny

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  6. COM Object

    Hi,

    I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

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  7. Plugins are not available in this version of OnePlaceMail

    Hi all,

    we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

    This functionality stopped working from version 7.x and the error we get also confirms this:

    https://d2r1vs3d9006ap.cloudfront.net/s3images/1403363/2016-04-221507_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

    Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

    Can we do something about this message?

    Kinds regards,

    Kenny

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  8. Drag and Drop Error

    When trying to drag and drop a file from Explorer to SharePoint location via Outlook receiving the following error......

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: Object reference not set to an instance of an object.

    Application: OnePlaceMail

    Method: Microsoft.Office.Interop.Outlook.MailItem a(Microsoft.Office.Interop.Outlook.Attachment, Microsoft.Office.Interop.Outlook.Selection)

    Stack Trace: at FileToWSSOutlookAddIn.ThisAddIn.a(Attachment A0, Selection A1)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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  9. SoapException when uploading to Sharepoint

    Hi,

    when a customer wants to upload a file to Sharepoint from Outlook he gets a SoapException on checkIn. I've updated the version of Oneplacemail to version 7.2 but still get the same exception.

    Is there some settings or config file that isn't updated?

    Greetings,

    Geert

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  10. Suggested Locations - Couldn't find anywhere

    Hi,

    After filing several emails from the same sender, i tried Suggested Locations, but it says "Couldnt find anywhere"

    Any help appreciated.

    Regards

    Wayne https://d2r1vs3d9006ap.cloudfront.net/s3_images/1371881/Capture-file.PNG?1456397432

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  11. Script Error Object doesn't support property or method IsFirstUseThisSession

    I'm getting the an error (image attached) when clicking on the OnePlaceMail folders in the navigation bar in Outlook2013. They are connected to O365 (sharepoint online) this is a demo version of OPM.

    Any ideas?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1363338/error.PNG?1455244957

    1 vote
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  12. Error Installing OnePlaceMail Lite on Office 2016 64 bit

    I have an issue installing OnePlace Mail Lite on a Windows 64 bit system that is running Office 2016 64bit via Office 365. The error message (screen shot attached) is 0x81f40001. As the error message refers to having an earlier version of OnePlaceMail installed I have checked Programs and Features - not installed. The error message also refers to not having the required version of Microsoft Office installed - as mentioned the machine has Office 2016 64 bit. Any advice would be appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1357998/oneplacemailerror.jpg?1454469427

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  13. Search in Lookup does not show all Results

    We have a very long list which we use as the datasource of an lookup column. About 1000 Items start with the same Words. When I enter the beginning word, it shows only about 20 Results. There is no paging for the results.

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  14. saving a document with identical name as an exsisting document

    when saving a document that is named the same as a previous one (the user has forgotten to name it differently) can one place simply retain the metadata and request a new document name rather than loosing all the metadata and having to start all over again? Sorry trying to explain this the best I can - thank you!

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  15. Viewing Folders In Content Pane (Outlook View)

    Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

    https://d2r1vs3d9006ap.cloudfront.net/s3images/1331402/2015-12-181733_23-Outlook.png?1450478125

    1 vote
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  16. "Error Loading Content" after 7.2 Lite upgrade

    After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

    See the log: http://pastebin.com/xQRtmtVu

    See the screenshot:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

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  17. The selected location is currently unavailable

    I have the same issue discussed in two other threads by this name:

    http://community.oneplacesolutions.com/oneplacemail/topics/theselectedlocationiscurrently_unavailable-alcdz

    http://community.oneplacesolutions.com/oneplacemail/topics/theselectedlocationiscurrently_unavailable

    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

    Thanks in advance for any help you can offer.

    Per advice on the referenced threads I have attempted to rename…

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  18. 0x800200B (DISP_E_BADINDEX)

    I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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  19. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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  20. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp{eb3ba968-63d0-44f9-9827-a2f968af6c59}.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntimeClient, payload: VSTORuntimeClient, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntimeClient, payload: VSTORuntimeClient, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntimeClient at path: C:\ProgramData\Package Cache.unverified\VSTORuntimeClient, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000:…

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