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OPM doesnt load in Outlook

Suddenly a user is not able to see OPM add-ins in Outlook. We have tries restarting the VM with no success.. The user is executive person so the priority to resolve the issue is high ...any suggestions

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Vishwanath Nayak shared this idea  ·   ·  Report…  ·  Admin →
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  • Elissa commented  ·   ·  Report

    Hi Vishwanath

    Thank you for coming back to me.

    Great to hear everything is working well now.

    Kind regards

    Elissa

  • Vishwanath Nayak commented  ·   ·  Report

    Thanks for your response, much appreciated.

    We have managed to resolve the issue which was actually related to our virtual desktop environment and the “app” layers.

  • Elissa commented  ·   ·  Report

    Hi Vishwanath

    Thank you for your inquiry.

    Could you please confirm whether the add in appearing as active under Outlook, File, Add ins?

    Please include any necessary screenshots to assist in troubleshooting

    Kind regards

    Elissa

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