Help Needed - Lite version installation faults with "Generic Trust Issues"
I'm unable to successfully install either the One Place 30 day demo version or Lite version. I previously had successfully installed the demo version a few months ago which expired. Fault I receive during the installation is "Generic Trust Issues". I did ensure the earlier demo version was removed from my Programs listing after it had expired. Is there something else I must do prior to installing the Lite version? Thanks.
Robert Menist
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Elissa
commented
Hi Robert
Thank you for your inquiry.
Are you able to check that you have the .NET Framework 4.5.2 pre-requisite installed on your computer?
Is this the only computer this is occurring on?
Is the error generating a screenshot or log file? If there is an error log, can you please send this through to support at oneplacesolutions.com and I can review.
Kind regards
Elissa