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License error one place mail client 6.2

Hi, getting the following error with OPM 6.2 client, any ideas,...

This is the OnePlaceMail error message displayed when we tried to save an email to sharepoint

An error has occurred updating the license list.

Error: access denied.

you do not have permission to perform this action or access this resource.

Application:

Method:

Stack Trace:

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Craig Paulsen shared this idea  ·   ·  Report…  ·  Admin →
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  • Ilia Zhukov commented  ·   ·  Report

    Hi Craig,

    thank you for your question.

    According to your description, I think that you have client-only installation of OnePlaceMail (OnePlaceMail Server Components are not installed on SharePoint Server).

    Could you please verify that all users have at least Contribute Level Access to the License List? (Note: URL to this list is stored in the OnePlaceMail Settings on the "Licensing" tab)

    Please refer to http://www.scinaptic.com/support/0077.html for more details regarding License List.

    Hope this will help. Please let me know about the results by updating this topic. Thank you.

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