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OnePlaceMail does not show DropOff library in tree view

OnePlaceMail does not show DropOff library in tree view. Any reason why?

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RG shared this idea  ·   ·  Report…  ·  Admin →
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  • AdminElissa C (Admin, OnePlace Solutions) commented  ·   ·  Report

    Hey RG

    I believe this issue has been resolved. The drop off library was using a custom template which needed to be added to the OnePlaceLive Configuration tool. This should now be appearing in the navigation tree.

    Please let us know if you have any further issues

    Kind regards

    Elissa

OnePlaceMail (Desktop)

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