OnePlaceMail Desktop for Outlook - Access Denied
User is unable to use OnePlaceMail Desktop
All of sudden since last 2 days this user (who had been using OPM Desktop for years) is unable to use OPM anymore. Error of Access Denied showing up continuously.
We checked his credentials and directly accessing SharePoint 365 and he can do it without any problem. But he can not save/retrieve emails or use favourites in OPM Desktop for Outlook
I am attaching error screenshots as well as log file.
Please help in resolving this issue urgently.
Nilesh Jain
shared this idea
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AdminSupport
(Admin, OnePlace Solutions)
commented
Hi Nilesh,
Thank you for your post. We have responded to your email on this issue.
- Dylan
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Nilesh Jain
commented
User is unable to use OnePlaceMail Desktop
All of sudden since last 2 days this user (who had been using OPM Desktop for years) is unable to use OPM anymore. Error of Access Denied showing up continuously.
We checked his credentials and directly accessing SharePoint 365 and he can do it without any problem. But he can not save/retrieve emails or use favourites in OPM Desktop for Outlook
I am attaching error screenshots as well as log file.
Please help in resolving this issue urgently.