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'OnePlaceMail Desktop for Outlook - Access Denied' has been merged into this idea

OnePlaceMail Desktop for Outlook - Access Denied

User is unable to use OnePlaceMail Desktop

All of sudden since last 2 days this user (who had been using OPM Desktop for years) is unable to use OPM anymore. Error of Access Denied showing up continuously.

We checked his credentials and directly accessing SharePoint 365 and he can do it without any problem. But he can not save/retrieve emails or use favourites in OPM Desktop for Outlook

I am attaching error screenshots as well as log file.

Please help in resolving this issue urgently.

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Nilesh Jain shared this idea  ·   ·  Report…  ·  Admin →
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  • Nilesh Jain commented  ·   ·  Report

    User is unable to use OnePlaceMail Desktop

    All of sudden since last 2 days this user (who had been using OPM Desktop for years) is unable to use OPM anymore. Error of Access Denied showing up continuously.

    We checked his credentials and directly accessing SharePoint 365 and he can do it without any problem. But he can not save/retrieve emails or use favourites in OPM Desktop for Outlook

    I am attaching error screenshots as well as log file.

    Please help in resolving this issue urgently.

OnePlaceMail (Desktop): Issue

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