OnePlaceMail (Desktop)

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  1. Document Sets don't show up in the Content View

    In the Content View of OnePlaceDocs you show the contents of the selected library and you can select which view you want to see.
    However the views don't show document sets so the user is left confused, thinking there are no document sets in the selected library.

    It is important that users see a consistent representation of their library in SharePoint, OnePlaceDocs and in Explorer View and with OPD not showing the document sets this is confusing. This is leading to poor adoption by our users as they don't trust the Content view.

    Can you please show the document sets…

    21 votes
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  2. Client javascript error in Outlook 2016, OPM R7.3

    Any pointers for javascript error "unable to get property 'childNodes' of undefined or null reference"? Getting this when try to attach Excel files from SharePoint library. Running Win10/Office2016/OPM R7.3

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1550023/opm7_3-javascripterror-010217.png?1486694249

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  3. The selected location is currently unavailable for saving content to

    Hi,

    We encounter an issue when saving emails with OnePlaceMail (v7.3) to document sets:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1409416/errorsavingmaildocset.png?1462264710

    We have done some troubleshooting and found out it has to be something to do with the library. Because on some libraries saving emails to a document set works, and in other libraries none of the document sets seem to work. Still they are the same document sets that are being used...

    Anyone an idea what this could be? Like a special library setting...

    Kind regards,

    Kenny

    0 votes
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  4. COM Object

    Hi,

    I'm having an issue where OnePlaceMail Lite crashes Outlook each time I try and save an email. I've attached a screenshot of the issue. I've also uninstalled and reinstalled OnePlaceMail and still getting the same issue. Any advice? https://d2r1vs3d9006ap.cloudfront.net/s3_images/1408730/2016-05-02-OnePlaceMailissue.png?1462156340

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  5. Plugins are not available in this version of OnePlaceMail

    Hi all,

    we have written a plugin for OnePlaceMail to make sure that archived emails cannot be uploaded to SharePoint.

    This functionality stopped working from version 7.x and the error we get also confirms this:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1403363/2016-04-2215_07_20-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1461330460

    Currently we have installed OnePlace Solutions version 7.3. We changed some of the plugin code, redeployed it and now it works like a charm, EXCEPT that we still get the above message "Plugins are not available in this version of OnePlaceMail...." When clicking OK, everything works fine.

    Can we do something about this message?

    Kinds regards,

    Kenny

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  6. Drag and Drop Error

    When trying to drag and drop a file from Explorer to SharePoint location via Outlook receiving the following error......

    An unhandled error has occurred in the drag/drop operation (Items_ItemAdd event handler). Please try the drag/drop operation again.

    Error: Object reference not set to an instance of an object.

    Application: OnePlaceMail

    Method: Microsoft.Office.Interop.Outlook.MailItem a(Microsoft.Office.Interop.Outlook.Attachment, Microsoft.Office.Interop.Outlook.Selection)

    Stack Trace: at FileToWSSOutlookAddIn.ThisAddIn.a(Attachment A_0, Selection A_1)

    at FileToWSSOutlookAddIn.ThisAddIn.c(Object A_0)

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  7. SoapException when uploading to Sharepoint

    Hi,

    when a customer wants to upload a file to Sharepoint from Outlook he gets a SoapException on checkIn. I've updated the version of Oneplacemail to version 7.2 but still get the same exception.

    Is there some settings or config file that isn't updated?

    Greetings,

    Geert

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  8. Suggested Locations - Couldn't find anywhere

    Hi,

    After filing several emails from the same sender, i tried Suggested Locations, but it says "Couldnt find anywhere"

    Any help appreciated.

    Regards

    Wayne https://d2r1vs3d9006ap.cloudfront.net/s3_images/1371881/Capture-file.PNG?1456397432

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  9. Script Error Object doesn't support property or method IsFirstUseThisSession

    I'm getting the an error (image attached) when clicking on the OnePlaceMail folders in the navigation bar in Outlook2013. They are connected to O365 (sharepoint online) this is a demo version of OPM.

    Any ideas?

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1363338/error.PNG?1455244957

    1 vote
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  10. Error Installing OnePlaceMail Lite on Office 2016 64 bit

    I have an issue installing OnePlace Mail Lite on a Windows 64 bit system that is running Office 2016 64bit via Office 365. The error message (screen shot attached) is 0x81f40001. As the error message refers to having an earlier version of OnePlaceMail installed I have checked Programs and Features - not installed. The error message also refers to not having the required version of Microsoft Office installed - as mentioned the machine has Office 2016 64 bit. Any advice would be appreciated. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1357998/oneplacemailerror.jpg?1454469427

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  11. Search in Lookup does not show all Results

    We have a very long list which we use as the datasource of an lookup column. About 1000 Items start with the same Words. When I enter the beginning word, it shows only about 20 Results. There is no paging for the results.

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  12. Viewing Folders In Content Pane (Outlook View)

    Is there a setting or custom configuration that can be applied that will allow for folders to show up in the view pane and not just in the folder hierarchy pane? This would allow us to view the column data on each folder and filter on it.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1331402/2015-12-1817_33_23-Outlook.png?1450478125

    1 vote
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  13. "Error Loading Content" after 7.2 Lite upgrade

    After downgrade to 7.2 Lite, I receive an "error loading content" message when clicking on any of the sharepoint folders. I updated the required prerequisites to the latest version, uninstalled prior to update, removed the Outlook addin prior to update, and rebooted after installation for good measure.

    See the log: http://pastebin.com/xQRtmtVu

    See the screenshot:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1316893/err.png?1448387350

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  14. The selected location is currently unavailable

    I have the same issue discussed in two other threads by this name:

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable-alcdz

    http://community.oneplacesolutions.com/oneplacemail/topics/the_selected_location_is_currently_unavailable

    The message is displayed as soon as the OnePlace Mail window opens after we opt to move or copy an email to SharePoint- no fodlers or libraries are clicked before the message appears. The message is the same for all sites and libraries. Upload to all of these locations worked when we were using the trial version.

    Thanks in advance for any help you can offer.

    Per advice on the referenced threads I have attempted to rename the config.xml file, but the only files in…

    1 vote
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  15. 0x800200B (DISP_E_BADINDEX)

    I installed OnePlaceMail Lite but received this error. It seems working but I can't see the add in so I can't change any settings. Attached is the screenshot.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1269889/oneplacemailerror.PNG?1441234572

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  16. Cannot access a closed stream

    Some users are getting the error 'Cannot access a closed stream' when moving emails to a SharePoint location. We are using SP 2010 and Outlook 2010

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  17. I trie to install One Place Mail.Get message 0x80081007 - The hash value is not correct.Anybody any ideas? Thx

    the end of the log file mentions following problems;

    [0DF4:0BBC][2015-08-13T17:29:07]i300: Apply begin

    [176C:1554][2015-08-13T17:29:07]i360: Creating a system restore point.

    [176C:1554][2015-08-13T17:29:07]i361: Created a system restore point.

    [176C:1554][2015-08-13T17:29:07]i000: Caching bundle from: 'C:\Users\608007\AppData\Local\Temp\{eb3ba968-63d0-44f9-9827-a2f968af6c59}\.be\OnePlaceSolutions-Setup.exe' to: 'C:\ProgramData\Package Cache\{eb3ba968-63d0-44f9-9827-a2f968af6c59}\OnePlaceSolutions-Setup.exe'

    [176C:1554][2015-08-13T17:29:07]i320: Registering bundle dependency provider: {eb3ba968-63d0-44f9-9827-a2f968af6c59}, version: 30.23.15181.0

    [0DF4:1090][2015-08-13T17:29:07]w343: Prompt for source of package: VSTORuntime_Client, payload: VSTORuntime_Client, path: C:\Users\608007\Desktop\VSTORuntime_Client

    [0DF4:1090][2015-08-13T17:29:07]i338: Acquiring package: VSTORuntime_Client, payload: VSTORuntime_Client, download from: http://go.microsoft.com/fwlink/?LinkId=158918

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Hash mismatch for path: C:\ProgramData\Package Cache\.unverified\VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to verify hash of payload: VSTORuntime_Client

    [176C:0D20][2015-08-13T17:29:12]e310: Failed to verify payload: VSTORuntime_Client at path: C:\ProgramData\Package Cache\.unverified\VSTORuntime_Client, error: 0x80091007. Deleting file.

    [176C:0D20][2015-08-13T17:29:12]e000: Error 0x80091007: Failed to cache payload:…

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  18. Making the MyShort Cuts grid useful.

    Would be great to be able drag links from grid of items the My Shortcuts in OnePlaceMail on to an email. Even better if you could multi-select and drag.

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  19. Unable to connect to SharePoint site from Outlook

    Hi,

    I've just installed OnePlaceMail Express Edition and every time I try and add a SharePoint site I get this error:

    An error has occurred accessing the url ' https://xyz '

    Error: The requested site does not appear to have claims enabled or the Login Url has not been set.

    Please note, I have Claims based authenticate for my site collection and anonymous access has been enabled.

    Thanks.

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  20. In Word, if we do "save to SharePoint" but cancel the operation, (1) will be added to the filename.

    If I try to save a new document to SharePoint, I will be prompted for a name.

    If I enter "Document3" as the name and press OK https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148071/OPM1.png?1422408663

    but then cancel the OPM dialog https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148072/OPM2.png?1422408685 ,

    I will get a warning that the file was not saved. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148073/OPM3.png?1422408696

    So far, everything is good but, the next time that I will try to save the same file, "(1)" will be added to the end of the filename. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148074/OPM4.png?1422408717

    If I look at my AppData\Local\Scinaptic\OPM\Temp, I see the two files: Document3 and Document3 (1).

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1148075/OPM5.png?1422408727

    Can this be fixed?

    Thanks

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