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OnePlaceMail (Desktop)

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  1. Error opening Outlook

    Users on a Terminal Server are receiving this error when opening Outlook: https://d2r1vs3d9006ap.cloudfront.net/s3_images/912424/error.png?1371100995

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    Bug Resolved  ·  1 comment  ·  Issue  ·  Admin →
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  2. Automatic configuration refresh

    The current configuration via web service mechanism requires users to manually refresh their configuration. It would be preferrable to have a configurable refresh interval and/or support automatically updating the configuration each time outlook is opened.

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  3. Terminal Server and Outlook

    How can I add the generic OnePlaceMail Folders from a Sharepoint instance into Outlook for all users on a Terminal Server?

    Each user is able to do it manually, but there are quite a few users - so if I was able to do it automatically, that'd be great.

    Refer to the image below to see what I have setup, but require configured automatically for all users.

    Kind Regards,

    Daniel Murton

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/911465/OPM_WhenSavingpromptforProperties.png?1370926350

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    Answered  ·  1 comment  ·  Query  ·  Admin →
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  4. Custom Columns not showing up on "Copy to Sharepoint" function

    I am using the express version and I have mapped all my columns so that the upload works perfect. The only thing I noticed is that my "Custom List" has a column that has a lookup into another list. I don't seem to be able to get this to show up when uploading emails to the sharepoint 2010 server. Did I miss something in my config. I could have sworn that it showed up at one time. I did create the list for the mappings, did I maybe not map something to that column so it won't show up?

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    Bug Resolved  ·  3 comments  ·  Issue  ·  Admin →
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  5. Error 404 after 6.4 instal

    Hi have just installed 6.4 and am getting an error loading files click for details which shows the remote server returned an error (404) not found.

    This occurs on all folders in the sharepoint folders, however all folders in the recent folders work.....??

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    4 comments  ·  Issue  ·  Admin →
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  6. Can OnePlaceMail do bulk check ins ?

    Is it possible to classify multiply checked out documents is one operation?

    Can OPM provide assist in classifying and then checking in multiply checked out documents without mandatory metadata complete?

    there are some circumstances where our users have migrated many files from their shares using explorer and we require some mandated metadata. Does OPM have a facility where groups of files can be bulk checked in and classified in one operation

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  7. Is there a limit to number of files transferred in one operation?

    Is this any physical or numerical limit to the number of files/emails transferred in one operation ?

    Our users are looking to utilise OPM as a form of file migration tool for targeted file shares and folders for a one operation classify and check in process..

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  8. Can drop down menu for metadata act the same as in Sharepoint?

    We have a drop down selector that we use to add metadata after we add the email to Sharepoint. If i press the first letter of that drop down menu the first option with that data comes up. Pressing another letter jumps to another data. Is there a way to prevent this so i could type the first 3 or four letters and get the correct data?

    e.g. my metadata drop down menu has entries:

    gregor

    gregormegor

    gregorbogor

    robeto

    if i type "g" selection gregor will pop up, if i type "gr" then last selection roberto will popup instead of…

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  9. 0 votes

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  10. How do I connect oneplacemail to a sharepoint 2003 server.?

    I am looking for a solution to connect my existing sharepoint 2003 server to outlook 2010. I am very interested in this product as it seems todo all I need.

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  11. Capturing metadata of emails already stored in SharePoint

    Is there a way of Capturing the Email sent date of MSG files that already exist in SharePoint? I have a document library with tens of thousands of emails so I rather not have to re-import then into SharePoint.

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  12. Does OnePlaceMail support connection to SharePoint through a different port?

    I need to configure OnePlaceMail to connect to SharePoint through a different port (81). I've reviewed the user manual, registry settings and online forums, but don't see a setting for this.

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    4 comments  ·  Query  ·  Admin →
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  13. Losing Managed Metadata in Bulk Upload

    client version 4.3

    server 5.0

    SharePoint 2010

    Issue: managed metadata not permisted when using "Send To" from context menu (eg off desktop) on some libraries (not all) in site collection.

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  14. Windows Explorer copy folders

    Does the Windows Explorer Send to Sharepoint support copying folders? When I try in my trial version, I get an error in the Save Results: access to the path is denied

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  15. Any possibility of OCR on MSOutlook .pdf attachments when sendind to SharePoint?

    1st, I love the product. 2nd, I'd like to use OCR on .pdf's attached to MS Outlook e-mail and upload to SharePoint. We have a user that uploads approximatly 100, 1 page invoices everyday and I could see this saving "tons" of time for her. Nothing extravagant. 5-7 SharePoint List text data elements. I

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  16. How do I create OPM locations for Folders within Libraries

    The users have unfortunately bene permitted to create many liibrary folders - which limits their ability to drag and drop.

    At present I cannot find a way to create OPM locations to their favourite folders so they create a OPM structure for drag and drop

    Is there a way for them to create shortcuts

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    2 comments  ·  Query  ·  Admin →
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  17. Capturing and exposing email metadata with exisiting corporate content types

    How do you capture email metadata utilising exisiting enforced corporate content types? We wish to seamlessly capture emails - in the mode as documents without msg content types - and expose metadata (eg attachements etc) via views.

    We have exisiting strong content standards and do notr wish to make users store emails differetnly to documents

    thanks in advance

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  18. OnePlaceMail - Unsupported Items error. Possible causes?

    The error is is being raised when client attempts to save an item. Seems to be only happening on those clients using Outlook 2010. The 2007 client appears to be ok. And (annoyingly) not all 2010 clients. Using Enterprise edition. Help appreciated.

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  19. "Server Components are out-of-date" error

    As of today, all of my users began getting the "OnePlaceMail Server Components are out-of-date

    " error. We are using the 6.3 free edition client for Outlook 2010 on 2010 SP foundation which does not use the Server Components. Have searched everywhere. Have uninstalled and reinstalled a newly downloaded client but it made no difference. Help!

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    Bug Resolved  ·  3 comments  ·  Query  ·  Admin →
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  20. Error loading folders

    Hello, I'm having problems adding emails to SharePoint document libraries from Outlook 2010.

    I am am able to add a SharePoint Connection to my server and see a list of the document libraries. However when I choose a document library, and click on the "+" sign it says "Error loading folders - click for details".

    When I click for details, I get the following message:

    "System.UriFormatException: Invalid URi: The Authority/Host could not be parsed. at scinatptic.OnePlaceMail.API.ClientIntegration.OPMNavigationTreeUC.a(Object A0, GetUserTrimmedListFoldersCompletedEventArgs A1)"

    I am able to copy emails to a document library on a different server.

    Thanks.

    Craig

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    3 comments  ·  Issue  ·  Admin →
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