58 results found

1. Why cant i search for folders in our sharepoint in outlook? I can save but that is all.

   I see on the demo you should be able to search and look at files within Outlook 2016 (our files have moved to Microsoft 365 cloud). Is there anyway to enable this?

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2. COM error in OPS Lite when moving emails to folders

   The OnePlaceMail Outlook add-in encountered an unexpected issue.

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   Application: mscorlib

   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

   at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object A0, EventArgs A1)

   at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.a(Object A0, FileSystemEventArgs A1)

   at System.IO.FileSystemWatcher.OnChanged(FileSystemEventArgs e)

   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32 action, String name)

   at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* overlappedPointer)

   at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32 errorCode, UInt32 numBytes, NativeOverlapped* pOVERLAP)

   The OnePlaceMail Outlook add-in encountered an unexpected issue.

   Error: Unable to cast COM object of type 'System._ComObject' to interface type 'Microsoft.Office.Core.IRibbonUI'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{000C03A7-0000-0000-C000-000000000046}' failed due to the following error: Library not registered. (Exception from HRESULT: 0x8002801D (TYPEE_LIBNOTREGISTERED)).

   Application: mscorlib

   Method: IntPtr GetCOMIPFromRCW(System.Object, IntPtr, IntPtr ByRef, Boolean ByRef)

   Stack Trace: at System.StubHelpers.StubHelpers.GetCOMIPFromRCW(Object objSrc, IntPtr pCPCMD, IntPtr& ppTarget, Boolean& pfNeedsRelease)

   at Microsoft.Office.Core.IRibbonUI.InvalidateControl(String ControlID)

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.RebuildMoveAndCopyRecentLocations()

   at FileToWSSOutlookAddIn.OPMOutlookRibbon.a(Object A0, EventArgs A1)

   at Scinaptic.OnePlaceMail.API.Core.ConfigurationBase.a(Object A0, FileSystemEventArgs A1)

   at System.IO.FileSystemWatcher.OnChanged(FileSystemEventArgs e)

   at System.IO.FileSystemWatcher.NotifyFileSystemEventArgs(Int32 action,… more

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   Answered  ·  3 comments  ·  Issue  ·  Delete…  ·  Admin →
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3. Stupid decision that has pissed off loyal customers and lost OPS a lot of good-will

   I am a Microsoft Partner and SharePoint consultant, supporting many clients with Office 365 SharePoint and an evangelist for your product, spruiking it everywhere I go. We have many clients on the Lite version.

   One comment I have is the very stupid decision to force the full product on customers. I had a number of clients on version 6 Lite/OPM. 6 stopped working and forced customers to install the full version of 7. Now, 30 days later, the trial period has expired we are having to uninstall the full version of 7 and reinstall the Lite version of 7. This has been an enormous amount of work for an administrator, to log on to each PC individually and perform installs/uninstalls.

   I understand the motivation of showcasing the full product - but not this way. This was a very poor decision and has caused loyal customers to be extremely pissed off. I have many angry clients who are questioning the IT expense of continual install and uninstall and we have definitely lost all the good-will toward the One Place product suite.

   I am a Microsoft Partner and SharePoint consultant, supporting many clients with Office 365 SharePoint and an evangelist for your product, spruiking it everywhere I go. We have many clients on the Lite version.

   One comment I have is the very stupid decision to force the full product on customers. I had a number of clients on version 6 Lite/OPM. 6 stopped working and forced customers to install the full version of 7. Now, 30 days later, the trial period has expired we are having to uninstall the full version of 7 and reinstall the Lite version of 7. This… more

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4. how to disable the update notification at startup?

   Everytime I startup Outlook (2013) I get an update notification for OnePlaceMail. How can I disable this pop-up? I do NOT want to update.

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5. OPM : button translation (SendAndFile)

   I saw how to translate buttons for OnePlaceMail, but I do not see how can I translate the "SendAndFile" button (in french). Someone can help me please ?

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   Answered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

   The label of the button can be changed via the OnePlaceLive Configuration tool. You are able to update all button labels here, including in languages other than English.

   Please visit our website for further information on the configuration tool – www.oneplacesolutions.com

6. Email Preview - Showing Attachments

   Email preview works fine and fills a gap that really should be provided by SharePoint (!), but are we able to show the attachment in the email preview? It would be nice to see the attachment and be able to launch it from the preview as you can in a standard Outlook preview.

   We're asking our users to store attachments separately, but in some cases it makes sense to store the email content and the attachment to be stored together.

   Thanks

   Tony

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7. Character String added to Outlook 2010 email name following upload to SharePoint 2010

   Hi, When sending an email from Outlook 2010 to SharePoint via OnePlaceMail, a string of characters along these lines _1r6 1hvrb are added to the end of the email name. Is it possible to remove this somehow? Thanks

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8. Licence transfer of free express OnePlaceMail to another server

   My company is using OnaPlaceMail for SharePoint since last year. We are now migrating to a new server environment but the OnaPlaceMail software is showing me that the free licence is already at the max and we cannot use it on new users anymore. Is it possible to migrate the licence to a new server because we are planing to shutdown the old server environment? Only about 10 users are using OnePlaceMail and we want to delete the licence for the users that don’t use the software anymore and later we want to migrate the licence of the users that use OnePlaceMail to the new server. I know from FAQ that you can transfer licenses if a users doesn't want to use OnePlacemail but is my case the same?

   Thank you and kind regards

   My company is using OnaPlaceMail for SharePoint since last year. We are now migrating to a new server environment but the OnaPlaceMail software is showing me that the free licence is already at the max and we cannot use it on new users anymore. Is it possible to migrate the licence to a new server because we are planing to shutdown the old server environment? Only about 10 users are using OnePlaceMail and we want to delete the licence for the users that don’t use the software anymore and later we want to migrate the licence of the users that… more

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9. Temporary increase to 30 day Trial?

   Hi,

   I would like to extend our trial license as we are in process of purchasing and it will run out in 2 days. Can this please be done?

   Thanks!

   Joe

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10. OnePlaceMail usage reports

    Does OnePlaceMail have a usage reporting tool (e.g. can you determine how often someone has accessed SharePoint using it or how many documents they have uploaded)?

    Regards

    Simon

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11. Size limitation in OnePlaceMail ?

    What is the size limitation for the OnePlaceMail container ? Site mailbox with O365 has a 5GB limitation, is there the same limitation for OnePlaceMail ?

    If I have more then 30GB of email to share between a few projects managers, is there some king of issues that i need to know before deploying OnePlaceMail.

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12. ONEPLACEMAIL - "DOCUMENT" AND "LIVE"

    There is something called OnePlaceMail Document and OnePlaceMail Live - can you explain what features in these?

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13. Relate email with attachment in Sharepoint

    When you receive an email With attachment and you want to separate the attachment from the email in Sharepoint, is there a way to "link/relate" the email to the attachment - so that when you click on the "empty" email (With no attachment) you can see what documents where Attached in the original email?

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    Answered  ·  AdminElissa C (Admin, OnePlace Solutions) responded

    When you select to save just an attachment, the conversation ID is retained with the attachment. This acts as a way to be able to link back to the email, in which the attachment was sent

14. Is it possible from Outlook - after an email having been copied to Sharepoint to quickly find out the location of the email in Sharepoint?

    thanks

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15. Can attachments be indexed when emails are populated into SP2013 via OnePlaceMail?

    I dont seem to be able to search the content of email attachments when they are placed into SP2013 via OnePlaceMail

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16. Installation

    I just downloaded the express version. Question is: since it's client installation, everyone who use it must installed on their own computers, not on some server? person who install it must have admin right?

    Is it different from the enterprise version, does it need to be installed on a server computer?

    Thanks

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17. What is the meaning of "OnePlaceMail Deletion" in the Outlook categories column

    A couple of emails that have been transfeerred to Sharepoint via OPM have now the following text in the Categories column - I cant find an explanation of the meaning of this comment - can you clarify for me please

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/927344/Capture.JPG?1374108807

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18. What are the My OnePlaceMail Recovered files in my Outlook and why do I show multiples?

    I have managed folders, but still have folders showing under the Recovered and multiples at that. Do I need to be concerned with these folders? Do I need to delete them?

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19. Extranet and OPM

    Hi, I would like to know if OPM support saving files to a SharePoint extranet from within an intranet environment, if it will support copying files from within the SharePoint intranet to the SharePoint extranet and if OPM will support HTTPS?

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20. Terminal Server and Outlook

    How can I add the generic OnePlaceMail Folders from a Sharepoint instance into Outlook for all users on a Terminal Server?

    Each user is able to do it manually, but there are quite a few users - so if I was able to do it automatically, that'd be great.

    Refer to the image below to see what I have setup, but require configured automatically for all users.

    Kind Regards,

    Daniel Murton

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/911465/OPM_WhenSavingpromptforProperties.png?1370926350

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