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Jeremy Lanctot

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  1. COM error in OPS Lite when moving emails to folders

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    Answered  ·  3 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Jeremy Lanctot commented  · 

    Yes, Office 2010 before upping to 2013 over a year ago. This problem just began recently, though.

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    Jeremy Lanctot commented  · 

    FYI, I've uninstalled OPS Lite and Office 2013 and reinstalled both twice and the same issue keeps resurfacing. The email saves to SP2013 just fine but it causes Outlook to crash every time I save an email to my SP2013 document library. Seems the problem is in Outlook 2013, not SP2013. I've tried manually registering various DLLs with no success in getting the error to go away. I believe it is a registry problem someplace.

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  2. Too many automatic redirects

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    Being Considered  ·  4 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Admin →
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    Jeremy Lanctot commented  · 

    I fixed the problem by enabling Anonymous Access for the SharePoint 2013 web app in IIS. We had disabled it to troubleshoot a different issue and found that it needs to be enabled for several features to function properly. OPM was one of the features that got broken. Dragging files into a document library is another.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/963415/IIS_Anonymous_Enabled.PNG?1380295841

    You can close this particular problem. Thank you!

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    Jeremy Lanctot commented  · 

    My screenshot is after I did that. SharePoint View works fine. When I switch to Outlook view it complains. It must use Outlook view to load the emails now; I can't upload emails anymore, only view using SharePoint view. https://d2r1vs3d9006ap.cloudfront.net/s3_images/963340/OnePlaceErrorOutlookView.PNG?1380287080

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