Simon Enoch

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    6 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
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    Simon Enoch commented  · 

    Is this enhancement something we can expect to see in v7.0?

    It would certainly be very useful.

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    Being Considered  ·  5 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
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    Simon Enoch commented  · 

    Hi Elissa,

    I can confirm that the current version we are using is 6.6.1.

    I have tested adding new items to other SharePoint lists with people picker fields using OnePlaceMail, and it isn't an issue with any of them.

    I regularly add items to the OnePlaceMail license list so it would be really useful if this could be fixed.

    Thanks

    Simon

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    Simon Enoch commented  · 

    Thanks again Elissa,

    I will check and confirm the version when I log-in tomorrow, however I am almost certain it is 6.6.

    The OnePlaceMail license list is the only one list have tried to add items to but the problem occurs regardless of the user selected.

    Regards

    Simon

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    Simon Enoch commented  · 

    Thanks Elissa,

    I believe we currently have version R6.6 installed.

    I will look in to the feasibility of upgrading to R6.6.1. Failing that we will wait until the release of 7.0 .

    Regards

    Simon

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    Being Considered  ·  9 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
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    Simon Enoch commented  · 

    Hi Elissa,

    My colleague who packaged the product believes he now knows what the issue is and can resolve it. If we have any further problems, I will let you know.

    Thanks for your first class support.

    Kind Regards,

    Simon

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    Simon Enoch commented  · 

    Hi Elissa,

    Thanks for your reply.

    OnePlaceMail has been installed on over 160 machines however the Office productivity Tool has been installed on only 2 of them. We have recently repackaged and are in the process of testing.

    The SharePoint shortcut is appearing in the location:

    c:\users\\AppData\Roaming\Microsoft\Windows\SendTo however the icon is still not appearing when using 'Send to' in Windows explorer.

    We have repackaged to C:\Program Files\Scinaptic\Scinaptic_OnePlaceMailOffice2010_25.0.6_p1 for customisation purposes and the file "SendToHandler.exe." appears in that folder. However when we click on SendToHandler.exe, nothing happens.

    Regards

    Simon

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    Simon Enoch commented  · 

    Thanks James,

    We've tried that but it does not appear to work.

    We recently installed the Office Productivity Tool but the 'Send to' option has never been functional.

    Can you advise please?

    Regards

    Simon

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    Simon Enoch commented  · 

    Hi Elissa,

    OnePlaceMail is indeed installed on the computer.

    The productivity tool has been installed and the MS Office interface appears to be working fine, however it is just the Send to option doesn't appear when selecting documents in Windows Explorer.

    Regards

    Simon

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