OnePlace Document Explorer blocks the Windows Restart/Shutdown process, so the computer displays "Restarting" for a good 5-10 mins plus before actually rebooting. If I disable the Document Explorer from Startup, the shutdown/restart process works fine. I re-enable Document Explorer in Startup and the issue returns. I have updated to the latest version and the problem still exists.
AdminSupport (Admin, OnePlace Solutions) commented
We have not had any reports of this issue nor can we reproduce it. Can you please email email@example.com and add any more information available on the issue you are encountering.