Blocked Shutdown
OnePlace Document Explorer blocks the Windows Restart/Shutdown process, so the computer displays "Restarting" for a good 5-10 mins plus before actually rebooting. If I disable the Document Explorer from Startup, the shutdown/restart process works fine. I re-enable Document Explorer in Startup and the issue returns. I have updated to the latest version and the problem still exists.
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Dan Mansonman
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AdminSupport (Admin, OnePlace Solutions) commented
Hi Dan
We have not had any reports of this issue nor can we reproduce it. Can you please email support@oneplacesolutions.com and add any more information available on the issue you are encountering.
Ashley Gregory