OnePlaceDocs (Desktop)

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  1. Unable to include underscores in filenames

    Hi there

    [Carrying on from https://feedback.oneplacesolutions.com/forums/589411-oneplacemail-desktop/suggestions/18223654-oneplacemail-replaces-hyphens-with-underscores-in.]

    When choosing to save a document to SharePoint from within MS Office applications we are unable to include underscores in the filenames.

    We are using OnePlaceLive to push out configuration profiles - what do I need to tweak to allow the underscores? I'm not very technical so simple instructions required :-).

    Version details below

    Release Number: 7.7.0
    Product Info:
    OnePlaceMail
    Build: 30.29.18130.9

    Outlook Version: 2013

    OnePlaceDocs
    Build: 30.29.18130.9

    OnePlaceLive
    Build: 30.29.18130.9

    Many thanks in advance!
    Jenny

    1 vote
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      0 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
    • 2 votes
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        0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
      • 8 votes
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          13 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
        • 2 votes
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            Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
          • Open Multiple OnePlaceDocs windows

            We would like to be able to open multiple OnePlaceDocs windows and drag and drop documents between the windows to enable users to easily move/copy documents to a new library.

            Similar to opening libraries in Windows Explorer.

            2 votes
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              Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
            • Image Viewing - Tile View

              We have a number of photos/images within SharePoint, and can view multiple images through the browser using the "Tile" view.

              Are you considering creating these view options within OPM Explorer to assist with the viewing of the images for the user.

              1 vote
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                0 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
              • Unable to open MS Word files in Adobe Products using OnePlaceDocs

                Our admin staff frequently use Adobe Acrobat Pro to manipulate and combine multiple MS Word files into one PDF. Doing this natively from within the Adobe product (by pasting a link to the SP library in the file browser dialog) opens the MS Word file as a temp ‘pdf’ which can then be manipulated as required or they can be individually opened from the ‘combine files’ dialog box. It is easy to then save the pdf to their SharePoint library using OnePlaceDocs (great) but they would also like to easily open the MS Word files without having to find the…

                4 votes
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                  Answered  ·  3 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                • Copying/ Duplicating documents

                  We would like the capability either via the ribbon or right mouse click to copy a document, and save this to the same location or another site within our SharePoint Online environment.

                  2 votes
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                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • configure default file type for office files

                    We are using OnePlace Docs to save files in SharePoint directly from the office applications (Word, Excel).
                    We developed some word templates with macros, our file extension in this case is ".dotm".
                    While saving this file to SharePoint by OnePlaceDocs, we were asked about the file name and the file extension.
                    We are able to choose ."docm" and ".docx" as the file extension for this macro word file. When we save the file with the ".docm" extension, everything is working fine, because the scripts are retained. By saving the file as ".docx", the custom scripts will be lost.
                    Unfortunately ".docx"…

                    1 vote
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                      1 comment  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
                    • I wish we were able to increase the font size of folders and files on OnePlace docs...

                      I wish we were able to increase the font size of folders and files on OnePlace docs view... It's hard to see for some people , would be great if we could customize the interface the way we want

                      2 votes
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                        3 comments  ·  Query  ·  Flag idea as inappropriate…  ·  Admin →
                      • How OnePlaceDocs handles document library "Link" type

                        I wish I could tell you this is a small problem but it's not. It's huge.

                        OnePlace Documents treats differently the formal Sharepoint document library type called "Link".

                        I have a "Link" item which points to an external url (such as youtube).

                        When accessing the Sharepoint document library via a browser clicking on the default SP "Name" field correctly loads the external link.

                        When accessing the Sharepoint document library via OnePlaceDocs, the link simply loops back to the Sharepoint item.

                        I would guess that this is not considered a defect by OnePlace but rather "that's how it works."

                        The practical…

                        3 votes
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                          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                        • Adobe One Place Docs Ribbon Missing

                          Hello,

                          I have a user that is missing the one place docs tab in Adobe DC Standard. She had that tab on reader but when I upgraded her it disappeared. I have tried reinstalling oneplace but it does not populate in Adobe. Please Advise.

                          1 vote
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                            9 comments  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                          • Drag and Drop from One Place docs to and from outlook Email

                            oneplace mail is a good feature but we have some users who would prefer to use 'explorer' and explorer allows users to drag and drop attachments from outlook emails directly into a folder or into the email

                            4 votes
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                              2 comments  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                            • Error in OnePlaceDocs

                              Hi,
                              We use OPM 7.4.2 and OnePlaceDocs, but a user has an issue with his new pc. When he goes on OnePlace Docs he has the following error :
                              "Unhandled exception has occured in your application......
                              ....Could not load type "EditItemPropertiesReadAccess"

                              Do you have an idea to solve this please ?

                              Thanks for your help !
                              regards

                              1 vote
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                                1 comment  ·  Issue  ·  Flag idea as inappropriate…  ·  Admin →
                              • Images Solution

                                Hello,
                                We have been looking around for a solution to make images in SP Picture Libraries more user-friendly, and we have not found anything that currently ticks our boxes (e.g. tried asking Bamboo Solutions)... so I was wondering if it would be something that could be considered for product development.. We give users the workaround of opening the libraries with explorer to engage with images (e.g. select> right click> print etc.). Unfortunately this has resulted in staff accidentally deleting images from SP. It would be great if OPD could offer an image viewing and interaction solution, that gives users the…

                                1 vote
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                                  1 comment  ·  Feedback  ·  Flag idea as inappropriate…  ·  Admin →
                                • OnePlace PDF printer ?

                                  Hi, is there a development for a PDF printer, so we can 'print' PDF's to Sharepoint form non OPM or OPD compatible programs.

                                  We are you PDFXchange as our default PDF Editor/viewer but cannot use OnePlace as our plugin to Sharepoint.

                                  I know we can send to Sharepoint from Explorer, but that's an workaround.

                                  A PDF printer would be far more efficient and support all kind op applications.....

                                  Just an idea !!

                                  0 votes
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                                    Answered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Parameters on using SendToHandler.exe (delete on success + show success dialog)

                                    Hi,

                                    I'm implementing a listener to trigger SendToHandler.exe on creating/adding a file to a folder so the user is prompted to move the file to Sharepoint.

                                    I'm looking for a complete documentation on switches availlable when calling SendToHandler.exe.

                                    I need a way to show the success copy/move dialog box. Is there a switch to do so?

                                    I would also like to have a way to delete the local file if the move is completed successfuly.

                                    Thanks in advance

                                    Simon

                                    rcgt

                                    0 votes
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                                      Answered  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                    • An error has occurred deploying configuration updates.

                                      What is this below? And how do I fix it?

                                      Also why doesn't OnePlace support ever get back to. I sent in a support ticket last Friday and today is Wednesday. That's to long to contact me back.

                                      An error has occurred deploying configuration updates.

                                      Error: Object reference not set to an instance of an object.

                                      Application: Scinaptic.OnePlaceMail.API.ClientIntegration

                                      Method: Void c(System.Xml.XmlDocument)

                                      Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.c(XmlDocument A_0)

                                      at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.a(XmlDocument A_0, String A_1)

                                      at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.ProcessConfigUpdates() https://d2r1vs3d9006ap.cloudfront.net/s3_images/1542077/OnePlaceError.JPG?1485352113

                                      0 votes
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                                        Answered  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Hyperlink from "Insert from SharePoint" breaks when copy/pasted into Word

                                        Hello,

                                        One of our internal customers was copying text from an email that contained links that someone had inserted using "Insert from SharePoint" (as link) into a Word document. However, we have discovered some odd behavior when you click the link to open the document...

                                        When links are inserted into an email using OnePlace, they are formatted as follows

                                        http://[server name]/site/gallerymuseum/_layouts/15/DocIdRedir.aspx?ID=UA6W2YUDAPZ7-11-591

                                        I have checked, and copy/paste does not change the link at all. When you click on the pasted link, it opens the correct document, but you notice that the document name is not as it should be. The name…

                                        1 vote
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                                          Being Considered  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                        • OnePlaceDocs adding not appearing in ribbon

                                          Hi there,

                                          I have an issues where the oneplacedoc addin is ticked under COM addins in word 2013 but it does not appear in the ribbon. I have tried to reinstalling oneplacedocs with no luck.

                                          Please help!

                                          1 vote
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                                            Bug Resolved  ·  3 comments  ·  Flag idea as inappropriate…  ·  Admin →
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                                          OnePlaceDocs (Desktop)

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