Our admin staff frequently use Adobe Acrobat Pro to manipulate and combine multiple MS Word files into one PDF. Doing this natively from within the Adobe product (by pasting a link to the SP library in the file browser dialog) opens the MS Word file as a temp ‘pdf’ which can then be manipulated as required or they can be individually opened from the ‘combine files’ dialog box. It is easy to then save the pdf to their SharePoint library using OnePlaceDocs (great) but they would also like to easily open the MS Word files without having to find the URL and paste each time. They’ve tried this and found the following limitations when using OnePlaceDocs:

> Double clicking a single MS Word Doc to open via OnePlaceDocs within Adobe opens the file in MS Word.
> Highlighting a single MS Word Doc, selecting ‘Open With’ and choosing an Adobe Acrobat results in an error message.
> Selecting multiple MS Word files greys out the Open With option.

We're using client version 7.7.0 with SP2013 on prem.

Is there something I can change in the configuration tool to make the MS Word files open with Adobe products?

Many thanks in advance

Jenny

I wish I could tell you this is a small problem but it's not. It's huge.

OnePlace Documents treats differently the formal Sharepoint document library type called "Link".

I have a "Link" item which points to an external url (such as youtube).

When accessing the Sharepoint document library via a browser clicking on the default SP "Name" field correctly loads the external link.

When accessing the Sharepoint document library via OnePlaceDocs, the link simply loops back to the Sharepoint item.

I would guess that this is not considered a defect by OnePlace but rather "that's how it works."

The practical consequence for me is that OnePlace Docs, rather than fulfill its promise of 'connects SharePoint from Desktop' actually irrevocably fails in this respect. Because of this failure my instruction to my users is "if you want to access an item in a document library that is a link to an external item then you must use a browser. For other content, such as Word document, you may continue using OnePlaceDocs."

If requested by OnePlaceMail I can produce a screen recording showing the behavior.

Ken Florian

We are using OnePlace Docs to save files in SharePoint directly from the office applications (Word, Excel).
We developed some word templates with macros, our file extension in this case is ".dotm".
While saving this file to SharePoint by OnePlaceDocs, we were asked about the file name and the file extension.
We are able to choose ."docm" and ".docx" as the file extension for this macro word file. When we save the file with the ".docm" extension, everything is working fine, because the scripts are retained. By saving the file as ".docx", the custom scripts will be lost.
Unfortunately ".docx" is the default setting for saving ".dotm" files, which will end in losing the scripts by saving and disrupt our functionalities inside the document.
We didn't found a setting in OnePlaceDocs to set the default file extension for the document.
Would it be possible to add a functionality to choose which file format will be used while saving template files?

Hello,
We have been looking around for a solution to make images in SP Picture Libraries more user-friendly, and we have not found anything that currently ticks our boxes (e.g. tried asking Bamboo Solutions)... so I was wondering if it would be something that could be considered for product development.. We give users the workaround of opening the libraries with explorer to engage with images (e.g. select> right click> print etc.). Unfortunately this has resulted in staff accidentally deleting images from SP. It would be great if OPD could offer an image viewing and interaction solution, that gives users the functionality of a network drive without the risk.
Thanks :)