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74 results found

  1. Parameters on using SendToHandler.exe (delete on success + show success dialog)

    Hi,

    I'm implementing a listener to trigger SendToHandler.exe on creating/adding a file to a folder so the user is prompted to move the file to Sharepoint.

    I'm looking for a complete documentation on switches availlable when calling SendToHandler.exe.

    I need a way to show the success copy/move dialog box. Is there a switch to do so?

    I would also like to have a way to delete the local file if the move is completed successfuly.

    Thanks in advance

    Simon

    rcgt

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    Answered  ·  3 comments  ·  Admin →
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  2. Install Problem

    We are installing OnePlace on 30 workstations and so far it has been VERY easy and straightforward; however, I can't get Mail or Docs to install on one laptop running Win 8.1. Install goes straight to "complete" and installs nothing.

    Apps appear in Control Panel list, but no where else.

    Any ideas?

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    Bug Resolved  ·  5 comments  ·  Admin →
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  3. Save to SharePoint overwrites existing SharePoint document when given a new name

    Hi,

    We open a (Word) document named "Meetingreport.docx" with the OnePlaceDocs explorer, and we edit this document by adding some text.

    We push on the "save to SharePoint" button, and give this document a new name (title AND name) "Meetingreport2.docx". Then the newly added text is added in both files "Meetingreport.docx" AND "Meetingreport2.docx".

    We constantly have to downgrade the version of the first document to keep things right.

    Is it something we do wrong, or is it a program issue?

    Thanks for having a look.

    Kind regards,

    Kenny

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    Bug Resolved  ·  1 comment  ·  Admin →
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  4. Cannot save a .xlsm file.

    When I try to save a Excle file with macros (.xlsm) with OnePlaceDocs v7, I get a message that VB project cannot be saved to an .xlsx and will be lost.

    I have the option to say yes to continue and lose code or no to change the file type. If I press no, nothing happens.

    How can I save an .xlsm to SharePoint?

    Thanks

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    Bug Resolved  ·  6 comments  ·  Admin →
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  5. Exception from reading manifest from file (VSTO)

    Hi all,

    After installing OnePlace Solutions (7.3) on newly configured laptops, we now get a strange error when opening Outlook, Word, Excel:

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1417278/2016-05-1711_05_14-Inbox-Kenny.Vandemoortele@farys.be-Outlook.png?1463475943

    our Microsoft .Net framework is 4.6.

    What we also noticed is that newly configured laptops don't get following registry entries (yellow):

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1417279/2016-05-1711_08_23-RegistryEditor.png?1463476172

    Thanks for any help!

    Kind regards,

    Kenny

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    Bug Resolved  ·  7 comments  ·  Admin →
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  6. error loading folders - click for details ==> 500 internal server error

    Most of my folders are not able to load. See attachment. When opening the URL in my browser I am able to access the location, Please help me out. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1438456/error_loading_folders.png?1466692685

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    Bug Resolved  ·  1 comment  ·  Admin →
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  7. Error during opening office packets

    Hi,

    We use the OnePlaceMAilSolutions; OnePlaceDocs and OnePlaceMail.

    I receive the following message while opening a office packet (outlook, word,..) https://d2r1vs3d9006ap.cloudfront.net/s3_images/1469790/Capture.PNG?1471616818

    I already tried to reinstall the application and repair office components. We use the OnePlaceSolutions 7.3.3 and .NET framework 4.6.1

    Thanks in advance.

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    Bug Resolved  ·  1 comment  ·  Admin →
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  8. Click to activate license button then 0x80070005

    Hi

    A user in our organisation has an issue with OnePlaceDocs and I do not understand why.

    When he opens OnePlaceDocs a message "Click to activate license" is displayed, and when we click on it, we have an error (then we click on "Try license check again", and it's ok).

    I do not understand why we have this, because as you can see on my screenshot (sorry I greyed the confidential favourites), the user already has favourite in OnePlace docs, so the license is activate yet.

    Could you please explain why we have this ? We have few other users…

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    Bug Resolved  ·  3 comments  ·  Admin →
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  9. OnePlaceDocs addin keeps disappearing from office ribbon

    Hi Support,

    We have a very common issue with our users where the oneplacedoc addin will disappear out of the users outlook/word/excel/powerpoint 2013 and I will have to get them to go into the COM add-ins to readd the add-in. Why does this keep happening and is there a permanent solution to this?

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    Being Considered  ·  5 comments  ·  Admin →
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  10. An error has occurred deploying configuration updates.

    What is this below? And how do I fix it?

    Also why doesn't OnePlace support ever get back to. I sent in a support ticket last Friday and today is Wednesday. That's to long to contact me back.

    An error has occurred deploying configuration updates.

    Error: Object reference not set to an instance of an object.

    Application: Scinaptic.OnePlaceMail.API.ClientIntegration

    Method: Void c(System.Xml.XmlDocument)

    Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.c(XmlDocument A_0)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.a(XmlDocument A0, String A1)

    at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.ProcessConfigUpdates() https://d2r1vs3d9006ap.cloudfront.net/s3_images/1542077/OnePlaceError.JPG?1485352113

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    Answered  ·  7 comments  ·  Admin →
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  11. Removing the + from beside document libraries that have no folders/document sets

    One thing that I have found when training staff, is that they will instinctively try and click on the + to expand. This shows up beside document libraries even when there are no folders within the library. It would be great if the + did not appear beside document libraries that have no folders in them, so that staff can more easily understand they just need to click on the name of the document library.

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  12. Content types for "new button" in OnePlaceDocs explorer

    Hi all,

    We've noticed that in the OnePlaceDocs explorer the 'new' button only gives us the possibility to add a "map" or "document set". It would be very usefull if this 'new' button could show the content types available in the selected list/library, so we can create a "standard document e.g. Word document".

    Kind regards,

    Kenny

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  13. Users complain about "Person or Group" field value entry in OnePlace

    I have had some users complain that the "person or group" fields in OnePlace don't work the same way that they do when you're in SharePoint, i.e. a box doesn't drop down with suggestions. Is there any way this could be added to make it more user friendly? They either have to click on the book icon to search for a user, or type the name in to validate it, before saving.

    [having issues trying to insert images, showing up as a piece of code instead of an image, hence no screenshots]

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  14. "Search" SharePoint for document name when site is chosen and fill out metadata

    When you want to re-save or update an file that is already in sharepoint with OPS you have to tagg the document all over. OPS should silently search the site for "name already exist" and then add the metadata already lying on the document that has the same name for fast and easy to make a new version.

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