Error during opening office packets
We use the OnePlaceMAilSolutions; OnePlaceDocs and OnePlaceMail.
I receive the following message while opening a office packet (outlook, word,..) https://d2r1vs3d9006ap.cloudfront.net/s3_images/1469790/Capture.PNG?1471616818
I already tried to reinstall the application and repair office components. We use the OnePlaceSolutions 7.3.3 and .NET framework 4.6.1
Thanks in advance.
Zeeshan Ahmed commented
Thank you for your inquiry
It looks like Prerequisites are not installed on the users machine?
.NET 4.52 Framework
Visual Studio Tools for Office (VSTO) 2010 Runtime
You can download the prerequisites by clicking on the link below and scrolling down to prerequisite section.
Please let me know how you go with this.