An error has occurred deploying configuration updates.
What is this below? And how do I fix it?
Also why doesn't OnePlace support ever get back to. I sent in a support ticket last Friday and today is Wednesday. That's to long to contact me back.
An error has occurred deploying configuration updates.
Error: Object reference not set to an instance of an object.
Application: Scinaptic.OnePlaceMail.API.ClientIntegration
Method: Void c(System.Xml.XmlDocument)
Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.c(XmlDocument A_0)
at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.a(XmlDocument A0, String A1)
at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.ProcessConfigUpdates() https://d2r1vs3d9006ap.cloudfront.net/s3_images/1542077/OnePlaceError.JPG?1485352113

5 comments
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Hi Greg
This error can appear for a few reasons. Are you able to please contact us at support at oneplacesolutions.com and send a screenshot through?
Thanks
Elissa
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Greg commented
Was any solution found for this issue?
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Anonymous commented
Any update on this Elissa?
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Natasha commented
Hi,
We are receiving the exact same error on a few of our client machines. This is also after installing the latest update.
Kind Regards,
Natasha -
Elissa commented
Hi Billy
I apologise for the delayed response.
As we are communicating via email, I will update this thread once we have a resolution.
Kind regards
Elissa