An error has occurred deploying configuration updates.
What is this below? And how do I fix it?
Also why doesn't OnePlace support ever get back to. I sent in a support ticket last Friday and today is Wednesday. That's to long to contact me back.
An error has occurred deploying configuration updates.
Error: Object reference not set to an instance of an object.
Application: Scinaptic.OnePlaceMail.API.ClientIntegration
Method: Void c(System.Xml.XmlDocument)
Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.c(XmlDocument A_0)
at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.a(XmlDocument A0, String A1)
at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.ProcessConfigUpdates() https://d2r1vs3d9006ap.cloudfront.net/s3_images/1542077/OnePlaceError.JPG?1485352113
Billy
shared this idea
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Hi
There are a few variables that can cause this message to appear and the solution varies depending on the cause of the error. Please email us at support at oneplacesolutions dot com and we will be able to resolve this issue.Kind regards
Elissa
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Tech
commented
we are also receiving this error message - was a solution ever found? i dont see it posted anywehre
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Hi Greg
This error can appear for a few reasons. Are you able to please contact us at support at oneplacesolutions.com and send a screenshot through?
Thanks
Elissa
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Greg
commented
Was any solution found for this issue?
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Anonymous
commented
Any update on this Elissa?
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Natasha
commented
Hi,
We are receiving the exact same error on a few of our client machines. This is also after installing the latest update.
Kind Regards,
Natasha -
Elissa
commented
Hi Billy
I apologise for the delayed response.
As we are communicating via email, I will update this thread once we have a resolution.
Kind regards
Elissa