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An error has occurred deploying configuration updates.

What is this below? And how do I fix it?

Also why doesn't OnePlace support ever get back to. I sent in a support ticket last Friday and today is Wednesday. That's to long to contact me back.

An error has occurred deploying configuration updates.

Error: Object reference not set to an instance of an object.

Application: Scinaptic.OnePlaceMail.API.ClientIntegration

Method: Void c(System.Xml.XmlDocument)

Stack Trace: at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.c(XmlDocument A_0)

at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.a(XmlDocument A0, String A1)

at Scinaptic.OnePlaceMail.API.ClientIntegration.ConfigUpdateFileProcessor.ProcessConfigUpdates() https://d2r1vs3d9006ap.cloudfront.net/s3_images/1542077/OnePlaceError.JPG?1485352113

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Billy shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Natasha commented  ·   ·  Flag as inappropriate

    Hi,

    We are receiving the exact same error on a few of our client machines. This is also after installing the latest update.

    Kind Regards,
    Natasha

  • Elissa commented  ·   ·  Flag as inappropriate

    Hi Billy

    I apologise for the delayed response.

    As we are communicating via email, I will update this thread once we have a resolution.

    Kind regards

    Elissa

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