AdminElissa C (Admin, OnePlace Solutions)

My feedback

  1. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail for Outlook App » Enhancement  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Thanks for the suggestion!

    The ability to save to a private channel is currently high on our roadmap - we will update this thread as soon as this is available.

    Kind regards

    Elissa

  2. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail (Desktop) » Announcement  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Melvin,

    It is possible to relabel the buttons in OnePlaceMail to appear in another language, have you installed the OnePlaceLive client on your machine?

  3. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Joe

    Thanks for the inquiry, a subsite should be able to be saved as a favourite location - just to confirm the subsite can be added as a connection by selecting "Advanced"

    if you are still having issues, please contact me at support at oneplacesolutions.com

  4. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Joe

    Thanks for the inquiry. Can you please confirm the version of OnePlaceMail you are using? This can be found in OnePlaceMail > Settings > About.

    Also, can you please confirm how you saved the email to SharePoint, did you drag/drop or use the buttons?

    Thanks

    Elissa

  5. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  OnePlaceDocs (Desktop) » Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    The following KB can provide some steps and information on how to connect your OneDrive account to OnePlace Solutions.

    Option 1 : is to take advantage of creating a Solution Profile search item to provision OneDrive to all users.

    Option 2: Allows you to add a OneDrive connection to your OnePlace Solutions navigation tree

    Link here https://www.oneplacesolutions.com/support/kb0152-connect-onedrive-to-oneplace-solutions.html

    Thanks
    Elissa

  6. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail (Desktop) » Query  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Thanks for the suggestion and feedback - we'll update this thread as soon as there any changes on this.

    Kind regards
    Elissa

  7. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail (Desktop) » Query  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Melanie

    Thanks for this suggestion, we'll get in touch once there are any updates on this.

    kind regards

    Elissa

  8. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General (Desktop)  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Thanks for the feedback and suggestion Rintu

  9. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  OnePlaceMail for Outlook App » Configuration  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Thank you for the feedback. Currently the user has the option to select a single attachment, or a all available attachments when saving.

    We will update this thread as anything changes in this area.

    Kind regards

    Elissa

  10. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Bug Resolved  ·  3 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Daniel,

    There is no server component for SharePoint Online. Are you able to confirm you can navigate to the location in the browser? Also, can you please send through a screenshot, this might assist in troubleshooting.

    Thanks,

    Elissa

  11. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  1 comment  ·  OnePlaceDocs (Desktop)  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Justin

    Thanks for the feedback. - OnePlace Solutions will show the default view that is applied in the Document library as the first view presented. Additional views can be viewed in OnePlaceDocs by selecting the view in the drop down list.

    Further to this, if you do want to set a default view in SharePoint, and set a different view to be automatically shown in OnePlaceDocs and OnePlaceMail, this is possible through the configuration service setting.

    The item to be configured is "Content View”". Here you can enter the "Explorer View" and this will be the default view presented when you browse any library via OnePlaceMail or OnePlaceDocs.

    If you have not configured the Configuration Profile service, please select the following link to find out more https://www.oneplacesolutions.com/help/7.9/ops/confservice/configurationservice.htm or contact us at support@oneplacesolutions dot com and we will be happy to help.

  12. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  OnePlaceMail for Outlook App » Issue  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Nilesh

    Thanks for your query. This issue should now be resolved, can you please ensure that the latest version of the Outlook App for Android is installed on the Android device?

    Please let me know if this issue persists.

    Thanks

    Elissa

  13. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Announcement  ·  0 comments  ·  OnePlaceMail for Outlook App » Announcement  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) shared this idea  · 
  14. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  OnePlaceMail (Desktop) » Feedback  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Thanks for the feedback

    I'd like to take the opportunity to highlight the navigation tree - type ahead filtering

    When you are saving an email and need to create a new document set or folder in a library, you can:
    - right click on the library
    -select 'New document set or folder'
    -create the folder

    This will then be added to the library. So you can save immediately to that library, if you use the type-ahead filtering on the navigation tree you can enter the name of the folder you just created. -

    Just Select the library you just created the folder in, and start typing the name of the new folder.

    This is a fast way to quickly navigate to the location that has just been created. This will remove scrolling down the navigation tree to find the right location.

    Further information can be found here:
    https://www.oneplacesolutions.com/help/7.9/usingops/Common/user-guide-core-capabilities-navigation.htm

    I hope this helps!

  15. 3 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General (Desktop)  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hey Dave

    Thanks for the suggestion - I think that the ability to use the properties of a previously saved item is a great time saver - and I like the idea of highlighting this!

    Thanks,
    Elissa

  16. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Mike

    Apologies for the delay, we'll test this out and let you know the outcome

    Kind regards

    Elissa

  17. 2 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  OnePlaceMail for Outlook App » Announcement  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Isaac

    Thanks for your comment - we are working hard to ensure all custom columns are supported. I haven't got a timeframe just yet but as soon as this is available we will update this thread and also get in touch to let you know its ready.

    Thanks

    Elissa

    AdminElissa C (Admin, OnePlace Solutions) shared this idea  · 
  18. 1 vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  OnePlaceMail (Desktop) » Issue  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Update: This issue could not be reproduced, and as has not been reported by any other customers.

    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Nilesh

    As our support team is working on this with you, we'll update this thread with the outcome once troubleshooting has been completed.

    Thanks

    Elissa

  19. 0 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Answered  ·  5 comments  ·  OnePlaceDocs (Desktop)  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Greg

    This error can appear for a few reasons. Are you able to please contact us at support at oneplacesolutions.com and send a screenshot through?

    Thanks

    Elissa

  20. 4 votes
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  General (Desktop) » Installation  ·  Flag idea as inappropriate…  ·  Admin →
    AdminElissa C (Admin, OnePlace Solutions) commented  · 

    Hi Spencer

    Thank you for the post.
    it seems you are referring to the legal matter blog that details how Solution Profiles can be used to deliver specific locations to end users.

    We do not provision the client or matter list, this is a custom list created with any columns that are relevant to your organisation.

    I'd like to discuss your requirements further, if you can email me at support at oneplacesolutions.com that would be great!

    Thanks
    Elissa

← Previous 1 3 4 5 6

Feedback and Knowledge Base