I realise that this seems to have previously resolved but we are now having the same issue with Asset libraries not appearing with client version 7.7.0 with SharePoint 2013 on prem. Is there something I can configure in the configuration tool?

Many thanks
Jenny

This issue is fixed and OnePlaceMail Release 6.4 supports Asset Libraries out-of-the-box without any configuration necessary. OnePlaceMail 6.4 is now publically available for download from the website.

I can confirm that OnePlaceMail Release 6.4 includes support for Asset Libraries out of the box (they will appear in all areas of OnePlaceMail just like any other library). This release also handles the scenario described in this thread regarding Asset Libraries sometimes getting created with duplicate named columns (fields). We expect R6.4 to be publically released within the next 4 weeks.

Hi Hans. I haven't been able to determine why some Asset Libraries get created with the duplicate column, I also do not know if deleting the duplicate column will cause any issues. From a OnePlaceMail perspective it is relatively easy for us to work around the issue and support the case that a duplicate field may exist but this will require a coding change and will therefore have to wait until a new release cycle. Our intention is to make this change and at the same time show Asset Libraries out of the box so you don't have to configure the custom list definition parameter to get them to show. If you are able to find any information or fix to the duplicate column issue please post your findings back here as it may assist others until we can get the workaroubnd implemented in a new OnePlaceMail release. Thanks.

Hi Cameron. Thanks for analysing this. Using SharePoint Manager, we were able to see the duplicate fields. However; when trying to reproduce the issue with new libraries, we were unable to create Asset Libraries with the duplicate field. Can you share with us in which cases you were able to create the duplicate fields? Is it safe to remove one of the duplicate fields?

I've been able to reproduce the issue you are seeing in some Asset Libraries but not in others. For the Asset Libraries that have this issue I have been able to identify the cause of the error - these Asset Libraries have a duplicate field (or column) called ImageWidth in the Image content type. Using the SharePoint Manager 2010 tool to look at the structure of the Asset Libraries in our test lab, this is what an Asset Library looks like that does not have the issue:

https://d37wxxhohlp07s.cloudfront.net/s3_images/870862/oneplacemail-asset-library-working.jpg?1363137154

This is what a Asset Library looks like that does have the issue and displays the error message you are seeing in OnePlaceMail, notice the Width field exists twice in the Image content type:

https://d37wxxhohlp07s.cloudfront.net/s3_images/870863/oneplacemail-asset-library-not-working-duplicate-width-field.jpg?1363137243

At this stage I'm not sure why some Asset Libraries are getting created with this Width field duplicated. So the solution I've provided (to make Asset Libraries available to OnePlaceMail) may work in some instances but not in others. When we implement support for Asset Libraries out of the box with OnePlaceMail we will handle the scenario where SharePoint has created the library with these duplicate fields.

Oops, I was a little premature. When clicking on the displayed Asset Library in OnePlaceMail, we get an error message (see screenshot). The error isn't blocking, because the image can be uploaded by closing the window with the error message, but it is annoying for the end-user.

https://d37wxxhohlp07s.cloudfront.net/s3_images/869881/erroropm.jpg?1362994284

Thanks Cameron for the support. It worked as described.

Hi,

Thanks for your enquiry. OnePlaceMail can be configured to show Asset Libraries and make them available just like any other document library. From your description it sounds like you are an Enterprise customer with OnePlaceMail Server Components installed on your SharePoint server, the process for enabling support for Asset Libraries is:

On the SharePoint server start the OnePlaceMail Server Configuration Utility

https://d37wxxhohlp07s.cloudfront.net/s3_images/869749/Start%20OnePlaceMail%20Server%20Configuration%20Tool.jpg?1362963309

Add a parameter called "Custom List Definitions" and give it a value of "851"

https://d37wxxhohlp07s.cloudfront.net/s3_images/869750/Add%20custom%20list%20defintion%20parameter%20and%20set%20value%20to%20851.jpg?1362963409

Close the utility to have your changes saved.

Now in an Outlook client you should see Site Asset libraries available whenever using OnePlaceMail to browse the list/libraries available on this server.

For OnePlaceMail Express users reading this post, the method for adding support for additional library types (e.g. Site Assets) is a little bit different. Please refer to the OnePlaceMail Administrators Guide - section titled "Custom List Definitions - Client Only".

We will look into adding support for Asset Libraries out of the box with OnePlaceMail in future so this configuration isn't necessary.