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1. I am getting the following error suddenly trying to use the Office 2013 Lite version of OnePlaceMail.

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   1 comment  ·  General OnePlace Solutions  ·  Delete…  ·  Admin →
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   AdminSupport (Admin, OnePlace Solutions) commented  ·  Nov 11, 2020  ·  Edit…  ·  Delete…

   Hi Stephen

   This may be caused by a few things. Can you please attempt the following and let me know if it resolves the issue:

   -Navigate to '%appdata%\OnePlace Solutions' in Windows Explorer and backup the files present, then remove the XML files (not the PST file if present) and restart Outlook (this will resolve the error if it is due to configuration corruption)
   -Reinstall OnePlaceMail Lite (this will resolve the error if it is due to component corruption)
   -Create a new Outlook Profile (this will resolve the error if it is due to Outlook Profile corruption)

   Ashley Gregory

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