Skip to content

I suggest you ...

← OnePlaceMail (Desktop)

Shortcuts in left hand side navigation in outlook 2016 not working

Hi, We are using OnePlaceMail 7.2. Our Sharepoint View and Outlook view do not show our sharepoint library details when we click on one of our favorites in the left hand side navigation of Outlook 2016. How do we fix this?

I have added the screenshot where it is not working and a screenshot how it should work https://d2r1vs3d9006ap.cloudfront.net/s3_images/1379202/lefthandnavigationnotshowinganysharepointcontentifclcikingonalibrary.PNG?1457569311

https://d2r1vs3d9006ap.cloudfront.net/s3_images/1379204/howitshouldwork.JPG?1457569423

1 vote

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Peter Terstappen shared this idea  ·   ·  Report…  ·  Admin →
How important is this to you?

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Surya commented  ·   ·  Report

    Hi Eissa,

    Thank you for your inquiry and sending through the screenshot.

    When you select the entry, where the details are not shown, can you please confirm whether the "SharePoint" menu appears in Outlook?

    If not, please follow these steps:

    1. Select entry in left hand side of Outlook screen

    2. Select Folder in Outlook Menu

    3. Select Folder Properties in Outlook Ribbon

    4. Select homepage tab, and ensure the checkbox is selected

    we missing Home page ....
    Outlook 2013 - Microsoft office Professional pluse 2013 (15.0.5041.1001)
    one Place mail 7.6.0

  • Elissa commented  ·   ·  Report

    Hi Peter

    Glad to hear that the issue has been resolved.

    This is a not something we control. This would be the case for PST's and controlled by Microsoft side.

    Kind regards

    Elissa

  • Peter Terstappen commented  ·   ·  Report

    Hi Elissa,

    That does work, however we didn't need to do this on Office 2010 or Office 2013. Is this something that will be fixed in a future release of OPM or has this to do with a change on Microsoft side?

    Cheers,

    Peter

  • Elissa commented  ·   ·  Report

    Hi Peter

    Can you please check the registry setting at

    HKEY_CURRENT_USER\Software\Policies\Microsoft\office\16.0\outlook\security

    DWORD: NonDefaultStoreScript

    Please check that the Value is set to 1. (to enable).

    Kind regards

    Elissa

  • Peter Terstappen commented  ·   ·  Report

    Hi Elissa,

    Thank for the recommendation, however we have the issue that the checkbox in step 4 (Select homepage tab, and ensure the checkbox is selected) is disabled and cannot be edited. Any idea how to solve this?

    Thanks,

    Peter

  • Elissa commented  ·   ·  Report

    Hi Peter

    Thank you for your inquiry and sending through the screenshot.

    When you select the entry, where the details are not shown, can you please confirm whether the "SharePoint" menu appears in Outlook?

    If not, please follow these steps:

    1. Select entry in left hand side of Outlook screen

    2. Select Folder in Outlook Menu

    3. Select Folder Properties in Outlook Ribbon

    4. Select homepage tab, and ensure the checkbox is selected

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/1381526/OutlookGridnotshowing.png?1457928306

    Kind regards

    Elissa

OnePlaceMail (Desktop)

Categories

Feedback and Knowledge Base

(thinking…)