In the new release 7.2 the suggested locations doesn't load. Error message: Error loading folders.
In the new release 7.2 the suggested locations doesn't load. Error message: Error loading folders. https://d2r1vs3d9006ap.cloudfront.net/s3_images/1309645/oneplacemail-error.jpg?1447338983
Chris van Arenthals
shared this idea
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Elissa
commented
Hi Chris
Thank you for this update.
Please do not hesitate to get in touch should you have any further queries.
Kind regards
Elissa
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Chris van Arenthals
commented
Hi Elsa,
Thank you that is the solution. The search didn't work to. After setting up the search right it works fine. The case could be closed.
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Elissa
commented
HI Chris
Thank you for the screenshot,.I believe the error is stating you do not have permission.
Can you please confirm the results if you enter a search term in the OnePlaceMail navigation tree:
https://d2r1vs3d9006ap.cloudfront.net/s3_images/1313568/2015-11-19_15-25-03.jpg?1447907360
Can you please also confirm the setting in OnePlaceMail settings, Navigation tab. Is the default setting under SharePoint search service selected (first check box)?
Kind regards
Elissa
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Chris van Arenthals
commented
Hello Elsa,
Screenshot of the details:
Chris https://d2r1vs3d9006ap.cloudfront.net/s3_images/1311701/oneplacemail-error1.jpg?1447668072
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Elissa
commented
Hi Chris
Can you please include a screenshot of the details (please select "Click for details"
Kind regards
Elissa
