Array index out of bounds
We have experienced a similar issue to Josh ( http://community.scinaptic.com/oneplacemail/topics/error_array_index_out_of_bounds ) but the details of the error appear to be different.
Is there any chance this is a SQL related as well? https://d37wxxhohlp07s.cloudfront.net/s3_images/851723/Error%20Array.png?1359692351
netpicker @
shared this idea
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Ilia Zhukov
commented
Hi Justin,
thank you for the confirmation.
I'll close this topic.
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netpicker @
commented
Steps 1 & 2 worked fine no errors, step three caused the following errors:
https://d37wxxhohlp07s.cloudfront.net/s3_images/851736/Error1.png?1359696170
https://d37wxxhohlp07s.cloudfront.net/s3_images/851738/Error2.png?1359696181
https://d37wxxhohlp07s.cloudfront.net/s3_images/851739/Error3.png?1359696192
The config files is located here: C:\Users\USERNAME\AppData\Roaming\Scinaptic\OnePlaceMail
I have renamed the new config file and reinstated the old config file and the errors now do not occur.
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Ilia Zhukov
commented
Hi Justin,
please try one of the following:
1) Open OnePlaceMail settings - Save to SharePoint tab - click the "Clear Recent Locations" link in the middle. Try to reproduce the issue.
2) Click on the "Recent" folder on left hand side of Outlook, open the "Folder" tab in Outlook ribbon and click "Delete folder".
https://d37wxxhohlp07s.cloudfront.net/s3_images/851734/13-02-01_delete_recent.png?1359694813
Restart Outlook and verify the issue.
3) Go to %AppData%\Scinaptic\OnePlaceMail\ , rename config.xml to config_old.xml, restart Outlook and verify the issue.
Hope this will help. Please update this topic with the results. Thank you.
