Hi Cherrmann,

thank you for the information provided.

Could you please capture the logs for this issue according to the http://www.scinaptic.com/support/0062.html article and send log file to me: ilia (at) scinaptic.com

Thank you in advance.

Hi Ilia,

I have pasted below part of an HTTP capture during the search error. I have removed our Site reference and replaced it with italicised words. Hope this assists you further...

HTTP/1.1 500 Internal Server Error

Cache-Control: private

Content-Type: text/xml; charset=utf-8

Server: Microsoft-IIS/7.5

X-AspNet-Version: 2.0.50727

X-Powered-By: ASP.NET

MicrosoftSharePointTeamServices: 14.0.0.6109

WFE: 1

Date: Tue, 28 Aug 2012 00:00:59 GMT

Content-Length: 573

soap:ServerYour query is malformed. Please rephrase your query.http://OUR_SITE/_vti_bin/search.asmxERROR_BAD_QUERY

Hi Ilia, thank you for your response.

1.Are you searching for particular text? Yes, just a single word

2.Are you able to search for different text? No, same error

3.Can you reproduce this error in SharePoint using exactly the same search string?No. It works in SharePoint site search

4.Are you searching library/list or site?Site search

Hi,

could you please provide more details regarding this search?

Are you searching for particular text?

Are you able to search for different text?

Can you reproduce this error in SharePoint using exactly the same search string?

Are you searching library/list or site?

Could you please provide a screenshot which includes search text and SharePoint structure?

Hope to hear from you soon.