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Error saving e-mail over the Internet

Hi,

using express version of the software, sometimes during saving operation appears the following error

"The underlying connection was closed: a connection that was expected to be kept alive was closed by the server"

Really it happens working connected to the LAN of only one customer of ours.

Do you have any idea about it?

Thanks for your collaboration

Best regards

Carlo https://d37wxxhohlp07s.cloudfront.net/s3_images/749369/oneplacemail%20error.png?1339434921

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  • Ilia Zhukov commented  ·   ·  Report

    Hi Carlo,

    Due to inactivity, I have closed this topic.

    Please respond to the topic if you have further questions and/or would like to activate the discussion topic further.

    Thank you!

  • Ilia Zhukov commented  ·   ·  Report

    Hi Carlo,

    could you please advise the customer to do the following:

    1) On the SharePoint server click Start, click Control Panel, click Administrative Tools, and then click Internet Information Services (IIS) Manager.

    2) Click the name of the server that you want to reconfigure, and then click Sites.

    3) Right-click the Web site that you want to reconfigure (usually it's "SharePoint - 80"), and then click Properties. Or click the Web site and on the right side click Advanced Settings.

    4) Type a new value in the Connection timeout box, and then click OK.

OnePlaceMail (Desktop): Query

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