This has been resolved.

To resolve, we added the custom column mapping URL to the OnePlaceMail Settings, | Content Capture tab.

This thread will now be closed.

Kind regards

Elissa

Hi Elissa

I have sent the file to support. Please let us know if you have any other questions. cheers

Hi Asad

Thanks for your reply.

Please send a copy of your config_update.xml to support at oneplacesolutions.com

I will be able to review and we can set up a time to discuss

Kind regards

Elissa

Hi Elissa

Thanks for your reply. I created and put this file into specified location but still no go. Would it be possible to arrange a quick chat? Thanks

Hi Asad

Thank you for your response.

It is a little hard to see, but there is an example xml at the bottom of the screen.

configuration

columnMapping action="delete"

columnMapping action="insert" useColumnMappingUrl="true" listUrl=" http://sharepointsite\list " enabled="false"

configuration

Please check the link for the complete example with tags

http://www.oneplacesolutions.com/help/7.3/#!Modules/2/Documents/customcolumnmapping.htm

Please select the following link which details the process to create a config_update.xml file

http://www.oneplacesolutions.com/help/#!Modules/2/Documents/configurationserviceoverview.htm

Kind regards

Elissa

Thanks for the reply Elissa.

I followed this article earlier but I could not find the part "The custom column mapping setting can be deployed via configuration update setting".

Where are these settings and how to apply them?

cheers

Hi Asad 

Please find a link to our online documentation via the following link:  http://www.oneplacesolutions.com/help/7.3/#!Modules/2/Documents/customcolumnmapping.htm

Please get in touch, should you have any further issues. 

Kind regards

Elissa 

Hi

Where do I find configuration update settings? I am facing the same issue with SP2013 on-premise and oneplace mail 7.3. Thanks

Hi JPW

Thank you for your inquiry.

The UI setting in OnePlaceMail, currently has an issue. A work around for this, is to deploy your custom column mapping URL via a config_update.xml process.

The custom list is set up in your SharePoint site, as a custom list.

You can then specify which columns you would like to map from/to.

Once this is completed, please select add the following XML to your config_update.xml

Further information can be found here: http://www.oneplacesolutions.com/help/7.2/#!Modules/2/Documents/customcolumnmapping.htm

Please let me know if you have any further queries.

Kind regards

Elissa