Drag and Drop default to Copy instead of Move?
Is there a way to change behavior of dragging and dropping to be copy instead of move?
Also, if user does a move instead of copy, is there a way to "undo" and get the email back into outlook? Does it get moved into deleted folder?
Thanks!
Joe
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Liz commented
Its disappointing to find that moving is the default and no way to change it. Drag and drop is a really frequently used way of interacting with email. Would be good if you can add this feature soon!
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Stewart commented
Sorry to bring this back up but as you provide the ability to remove the move option from right click menus and to remove the move button via configuration options surely to be consistent for a user we should be able to specify the behavior of drag and drop. We would really benefit from having this ability.
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Elissa commented
Hi JPW, are you able to send a screenshot of this?
Is shift button being held down?
Our expected result is for the email to just go to the deleted items folder.
Kind regards
Elissa
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JPW commented
No, it actually goes to the recover deleted items folder in Outlook, so it does a double delete (this is on Outlook 2016).
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Elissa commented
Hi JPW,
The moved emails should be moving to the actual deleted items folder.
Do you mean the recovered folder in the OnePlaceMail PST?
Kind regards
Elissa
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JPW commented
It would be ideal if the email was moved to the actual deleted items folder instead of the "recover deleted items" folder.
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Joe Biersack commented
Thanks!
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Elissa commented
Hi Joe
The default behaviour for drag/drop is a move, however if you hold the right mouse button down and drag/drop the user will be presented with an option to select copy/move.
A moved item is placed in the deleted items folder, with a category set to it as "OnePlaceMail Deletion".
Kind regards
Elissa