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Error: Cannot create the folder.

Application: Microsoft Outlook

Method: Microsoft.Office.Interop.Outlook.MAPIFolder Add(System.String, System.Object)

Stack Trace: at Microsoft.Office.Interop.Outlook._Folders.Add(String Name, Object Type) at FileToWSSOutlookAddIn. ThisAddIn.RefreshRecentOutlookFoldersFromConfigFile(Boolean isStartup)

One of our users gets this message 4 times after uploading an email to sharepoint.

OPM version = 7

Sharepoint version = 2013.

Can anyone help Thanks

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Peter shared this idea  ·   ·  Report…  ·  Admin →
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  • Anonymous commented  ·   ·  Report

    Sorry this doesn´t work? Any idea? Thanks
    Jörg

  • Elissa commented  ·   ·  Report

    Hi Peter

    Can you please try the following steps

    1.Close Outlook

    2. Browse to C:\Users\\Appdata\roaming\OnePlaceSolutions

    3. Remove the file named recents.xml

    4. Reopen Outlook.

    Please try to save an email to SharePoint.

    If the error persists, can you please try:

    1. Go to File, Account Settings, Account Settings, Data Files.

    2. Select the OnePlaceMail pst file and select remove

    3. Close Outlook

    4. go to c:\users\\appdata\local\oneplace solutions

    5. delete the file named oneplacemail.pst

    6. reopen outlook

    Please try to save an email to SharePoint.

    Please let me know if this issue persists.

    Kind regards

    Elissa

OnePlaceMail (Desktop)

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