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Try to activate license key with sharepoint 2013, error!

Hi,

I do have a problem when im trying to connect oneplacemail license location. I got this error message: An error has occurred accessing the url " http:// ..." Error: the remote server returned an error (401) unauthorized.

This is with SharePoint 2013

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Tony Renold shared this idea  ·   ·  Report…  ·  Admin →
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  • Elissa commented  ·   ·  Report

    Hi Tony

    As you are using the Enterprise trial - please email me at mailto:support@scinaptic.com , from there we can set up a screen sharing session to get you up and running.

    Look forward to your email!

    Kind regards

    Elissa

  • Tony Renold commented  ·   ·  Report

    Do you mean Enterprise Metadata and Keywords Settings in the list settings?

  • Elissa commented  ·   ·  Report

    Hi Tony

    The trial should be fine, sorry I meant contribute permissions on the SharePoint list. This is set directly in Sharepoint, via the list settings.

    Elissa

  • Tony Renold commented  ·   ·  Report

    I do have the Enterprise trial, but i still got the key.lic to install in a list.

  • Tony Renold commented  ·   ·  Report

    I followed the steps in how to create a custom list and add the license key item in the list. then copy the url and paste it in licensing tab.

    What do you mean with contribute?

  • Elissa commented  ·   ·  Report

    Hi Tony,

    Thanks for adding the screenshot.

    Could you please ensure you have 'Contribute' permissions to this list in Sharepoint.

    Kind regards

    Elissa

  • Elissa commented  ·   ·  Report

    Hi Tony

    Could you please confirm you are using the same set of credentials to log into your machine, as to your SharePoint site.

    If your SharePoint site requires different credentials, please add this to the tab in OnePlaceMail Settings --> Credentials.

    Also, could you please provide a screen shot of any error you are receiving

    Kind regards

    Elissa

  • Tony Renold commented  ·   ·  Report

    I still have the same problem. Its when im trying to license a key with SharePoint. And i get that error message i wrote at first.

  • Elissa commented  ·   ·  Report

    Hi Tony

    Thank you for your inquiry.

    Could you please confirm you have the correct credentials to the SharePoint site? Further information can be found here: http://www.scinaptic.com/support/0016.html

    Please do not hesitate to let me know if you are still experiencing any issues.

    Kind regards

    Elissa

OnePlaceMail (Desktop)

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