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Preventing duplicate emails and threading conversations

Hi,

If multiple users receive the same email and drag it to a Sharepoint library, will OnePlaceMail allow duplicates?

Similarly, if one user replies to an email and drags the reply to Sharepoint, will OnePlaceMail thread the e-mails?

Thanks

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Brian Kenny shared this idea  ·   ·  Report…  ·  Admin →
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  • Brian Kenny commented  ·   ·  Report

    Thank you kindly Elissa, that answers my question.

  • Elissa commented  ·   ·  Report

    Hi Brian

    Thanks for the inquiry.

    OnePlaceMail does not allow duplicate emails to be copied to a SharePoint library.

    Regarding creating threads for emails, threads as such are not available, but are part of our roadmap and are something we are interested in.

    However, in our Enterprise edition, there is the option to view via Conversation- as per below - which will emails grouped based on subject.

    https://d2r1vs3d9006ap.cloudfront.net/s3_images/943996/21-08-201310-56-18AM.png?1377046875

    Kind regards

    Elissa

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