Updated document list in Sharepoint does not flow through to OnePlaceMail
Hello, when we drag documents to OnePlaceMail, we need to complete some metadata to have it uploaded to the right folder in SharePoint. One of the fields we update is a Document Type. In Sharepoint we added a new item to the list for the document type. However, in OnePlaceMail this list had not been updated even after the restart of Outlook.
Can you please tell us how to make it work?
Yuliya Sirenko
shared this idea
-
Yuliya Sirenko
commented
Thank you, this fixed the issue.
-
Ilia Zhukov
commented
Hi Yuliya,
thank you for the screenshots.
The root cause of the issue is in the different libraries used:
https://d37wxxhohlp07s.cloudfront.net/s3_images/877675/1.png?1364254549
I'd also recommend to upgrade to the latest version of OnePlaceMail as it contains a lot of enchancements and significant performance boost. Please refer to the Release Notes for more details.
Hope this will help. Please update this topic if you have any questions or any assistance is required. Thank you.
-
Yuliya Sirenko
commented
Hi Ilia,
thank you for looking into my question.
Document Type is a choice column. Attached is a screenshot of its set up in SP and the new value is highlighted.
https://d37wxxhohlp07s.cloudfront.net/s3_images/877655/Document%20Type.png?1364251335
This is the screenshot from OnePlaceMail.
https://d37wxxhohlp07s.cloudfront.net/s3_images/877659/OnePlaceMail.png?1364251701
Do you know why OnePlaceMail would not be updated automatically?
-
Ilia Zhukov
commented
Hi Yuliya,
thank you for your question.
Could you please provide additional information regarding your issue:
1) What type of column the "Document Type" is?
2) Please provide two screenshots: a) From OnePlaceMail (with not updated values in the "Document Type" column) b) From SharePoint in the upload window (with updated values in the "Document Type" column)
Please either use the "Add Image" button on the right bottom corner of the message field or email it to me directly ilia (at) scinaptic.com
I look forward to hearing from you. Thank you.
