Handling of Document Library folders
So far OnePlaceMail seems to be a great solution when Migrating from Public Folders to Sharepoint. I am in a trial phase with the Express Edition and running into some issues that I hope you can help me with.
Maybe I'm missing something, but I can't seem to figure out document library folders and how they interact with OnePlaceMail.
1) I have a Document Library based off the sanboxed solution. I add this document library to My OnePlaceMail. Subfolders in the document library that appear in sharepoint, do not appear automatically in My OnePlaceMail. I can go to Manage Folders and add the subfolder to my "My OnePlaceMail", however it still doesn't appear as a subfolder of the Document Library, instead appearing as another top level folder in the list. This won't work for us when we have hundreds of subfolders, and more subfolders under those folders.
2) Say I want to copy an entire folder from my Outlook to Sharepoint. If I drag the folder to the document library listed in "My OnePlaceMail", it moves the folder out of my Outlook list and it will appear under the Document Library in "My OnePlaceMail", however the folder and its contents are never uploaded to SharePoint. The same holds true if you attempt to copy the folder instead of move it.
3) I don't know if there's a way around this, but the default action on a drag and drop is a Move, not a copy. Is there any way to change this behavior?
4) Is there a way to right click to create a new folder in the document library? It seems as though I'd have to click on the library, create the new folder, then go and add the folder to My OnePlaceMail. That's a very cumbersome process for end users.
Thanks for your help. Your product seems very promising.
Max
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Ilia Zhukov commented
Hi Max,
Due to inactivity, I have closed this topic.
Please respond to the topic if you have further questions and/or would like to activate the discussion topic further.
Thank you!
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Ilia Zhukov commented
Hi Max,
Thank you for your question.
Please find the answers below:
1) Library hierarchy
Our decision to not show the entire SharePoint Site/Library/Folder structure on the left navigation of Outlook is based on the following:
1. Performance impact on Outlook e.g. if a library (or one or more libraries combined) has 2000 folders we would need to add them to Outlook and the performance impact on Outlook would be considerable. Therefore, slowing Microsoft Outlook start-up and the overall user experience/performance in Outlook. The interaction required to maintain the SharePoint Structure, security level permissions and configuration options in SharePoint for the different locations defined via folders in Microsoft Exchange/Cached Mode Outlook is not desirable.
2. Useability – trying to drag and drop to an extensive folder hierarchy in Outlook is hard and almost unusable if it is contains a deep nested folder structure.
3. User Adoption/Noise – In many instances a user is only interested in a small subset of the overall locations (Libraries, lists, folders, document sets) available within a SharePoint environment. Presenting the full SharePoint hierarchy in a user’s personal information management environment (Outlook) will detract from the users experience when interacting with SharePoint.
Our approach – Favourite and Recent locations
Rather than present the full SharePoint hierarch on the left navigation, we are allowing the user to create a category structure on the left navigation of Outlook (it is not the intention for a business/user to recreate a SharePoint structure) if required and set 1 or more favourite SharePoint locations under this structure. These favourite locations can be either a SharePoint Site or one of the final destinations: Library, List, Folder or Document Set. In some cases it makes sense to add a whole Site or Library to the left navigation of Outlook and when you drag/drop content to this location, the ‘Save to SharePoint’ will display any lower level SharePoint structures (e.g. folders within a library). The display of the folder structure is all performance tuned to only bring back the relevant part of the folder structure in an asynchronous manner when the user requests to expand this the folders.
Recent Locations: OnePlaceMail also provides Recent Locations on the left navigation of Outlook and on the Copy To/Move To button in Outlook. Therefore, providing an easy mechanism to both save content and access content from a location in SharePoint. Recent locations can be made as favourite locations if desired.
2) Move/Copy an entire folder
This is not supported by OnePlaceMail. To copy folder contents please select all messages inside this folder and copy/move them to SharePoint.
3) Drag and drop default behaviour
Currently it's not possible to change this. We have this feature in our backlog but availability date is unknown.
You could hold Ctrl upon Drag & Drop to copy or Drag & Drop with Right-Click for more options.
4) Creating new folder on the fly
It's possible to easily create new folder in the "Save to SharePoint" window (which is displayed after drag & drop). Please refer to the "View location in SharePoint" section in the User Guide for more details about this feature.