Hi,
One of our users is getting the error "Root element is missing" in Outlook.
And the oneplace plugin does not work. Is there any way to fix this without having to reinstall oneplace? He has made quite a few links which will probably have to be done again if we reinstall. Thanks

Error: The OnePlaceMail Outlook addin encountered an error and could not be initialised.

Error: Root element is missing.

Application: System.Xml

Method: Void Throw(System.Exception)

Stack Trace: at System.Xml.XmlTextReaderImpl.Throw(Exception e)

at System.Xml.XmlTextReaderImpl.ParseDocumentContent()

at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)

at System.Xml.XmlDocument.Load(XmlReader reader)

at System.Xml.XmlDocument.Load(String filename)

at Scinaptic.OnePlaceMail.API.ClientIntegration.OPMClientIntegration.GetSettingsUpdatesConfigXmlDocument()

at Scinaptic.OnePlaceMail.API.ClientIntegration.ContentSynchronization.SetSettingsUpdatesAndSolutionProfilesInitialGlobals()

at Scinaptic.OnePlaceMail.API.ClientIntegration.ContentSynchronization..ctor(Boolean enableTimers)

at FileToWSSOutlookAddIn.ThisAddIn.e(Object A0, EventArgs A1)