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    nancy commented  · 

    I don't remember a particular date but it was installed about 4 months ago and the new update was installed around 3 weeks ago. I have checked with our System Admins and Network Engineers and the link and executeable are not blocked by either my local machine firewall and our or proxy server.

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    nancy commented  · 

    I have checked my proxy setting and applied my setting for it (please keep in mind that I never had to configure this before and it was working correctly until last week).

    My OnePlaceMail does not open to the http://www.scinaptic.com page, it does say that it cannot display the page, cannot find the folder...

    I tried the test folder and setting the homepage to http://license.scinaptic.com/oneplacemailcheckversion - that opened correctly.

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    nancy commented  · 

    Hi Ilia,

    I am using Release 6.1.1 and am getting the attached error.

    I have full Internet access so having restricted internet access is not an issue and can be ruled out.

    Thank you,

    https://d37wxxhohlp07s.cloudfront.net/s3_images/744338/OnePlaceMail%20error.jpg?1338381966

    nancy shared this idea  · 

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